CyberGhost VPN vs ExpressVPN 2019

We put these VPNs to the test to find out which is the best!

CyberGhost VPN and ExpressVPN are at the top of the game these days. Their ability to bypass complex geo-restrictions and give you complete internet freedom all while ensuring your privacy and protection truly allows them to stand above the competition.
However, the question is, which of these two fantastic VPN services is better?
We ran both VPNs through a series of tests, to decide which is the more superior service. The champion needed to have the following aspects to win:
  1. Impeccable speeds: The VPN needs to provide the fastest connection speeds, so you’re able to stream shows and movies without buffering and browse the web with no lag.
  2. Robust security: Your privacy and protection should be of the utmost importance to your VPN. They should have the latest security, technology, and encryption so that your data isn’t leaked into the wrong hands.
  3. Reliable customer support: Friendly and helpful customer support allows a VPN to stand out. Features to keep an eye out for include multiple ways to contact, FAQ pages, installation guides, and a 24/7 live chat.

While both CyberGhost and ExpressVPN have incredible speeds, integrated security systems, and attentive support teams, our tests proved that the ExpressVPN features are superior. With this service, you’ll have access to unlimited bandwidth allowing you to stream and download any content you wish. You’ll also have servers in every corner of the globe, which will let you access geo-restricted content within seconds. Their high speeds and full access doesn’t mean that ExpressVPN lacks on their security either. ExpressVPN offers top of the line encryption protocols, and if you ever run into any trouble, their 24/7 live chat will put you in touch with an expert that can help. More Info

How do these VPNs Compare?

Speed

Fast connections and excellent internet speeds are required for any VPN that wants to provide its users with great streaming and torrenting capabilities. The faster your connection speeds, the less likely you’ll encounter any buffering or lag. There are a few significant factors that contribute to a VPN’s speeds such as the quality of the encryption, the server load, and the distance to the nearest server.
CyberGhost and ExpressVPN both offer users impressive connection speeds; however, there’s a reason that ExpressVPN has a reputation for its speeds in the VPN community. When connected to any of ExpressVPN’s servers, you barely notice the drop in connection speed which occurs when connecting to a VPN. Even when using a server located on the opposite side of the globe, we were still able to stream and torrent without buffering or lag. CyberGhost was also great when it came to speeds, but some servers did noticeably slow our internet connection.
Neither service sacrifices your security for speed either with both VPNs implementing some of the best protocols on the market. With ExpressVPN, you’re protected with OpenVPN as a default but also have the choice of opting for L2TP/IPsec, SSTP and PPTP. Each of these protocols has their advantages and disadvantages, and if you’re not sure which to pick, ExpressVPN can automatically connect you to the best one for your circumstances. Much like ExpressVPN, CyberGhost uses OpenVPN as a default but allows you to choose from a multitude of other protocols like L2TP/IPsec and PPTP. Regardless of which provider you opt for, you can rest assured knowing that your anonymity isn’t at risk.

VPN Vendor CyberGhost VPN ExpressVPN
Download speed Reduction 36% (UK) 18% (UK)
Upload speed Reduction 22% (FRA) 20% (FRA)
Ping time to google.com 309.29ms 24ms
Average time to connect (sec.) 13ms 11ms
Unblock successful for Hulu-logo Espn-logo Youtube-logo Netflix-logo Netflix-logo Hulu-logo Kodi-logo Espn-logo Youtube-logo Bbc-logo
  Visit Site Visit Site

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers

While the number of servers a VPN can provide its users is important, there are many other factors you need to consider when comparing ExpressVPN and CyberGhost. The locations, IP address, and types of servers offered also play a significant role in determining which service is better.
At a glance, CyberGhost appears to be the clear winner when it comes to this category as they have over 3,500 servers in more than 60 countries. However, ExpressVPN has over 3,000 servers in more than 94 countries and 160 locations.
While CyberGhost has a more significant number of servers, they’re located in just 60 countries across the globe. Compared to other services, CyberGhost would seem far superior, yet next to ExpressVPN the number of servers isn’t as significant a factor. Because ExpressVPN has more locations, we have to declare them the best VPN, as more locations allow for a better chance of secure connections regardless of where you are.
CyberGhost also has servers that are optimized for streaming Netflix, Youtube, Crunchyroll, Hulu, and BBC iPlayer. ExpressVPN, on the other hand, can successfully unblock the geo-restrictions of those sites and can give you complete access to Hulu, Amazon Prime, Youtube, and BBC iPlayer. ExpressVPN’s entire server library is also compatible with torrenting and P2P file sharing, whereas CyberGhost can only offer these features on specific servers.
Another thing to consider when it comes to servers is the level of encryption and security they have available. Both VPNs offer 256-bit AES encryption, automatic kill switches, and DNS/IP leak protection. Here we found that the two provided very similar levels of encryption and security. So similar we couldn’t decide which server was the best; therefore, when it comes to safety, we’d recommend choosing the service you prefer, as either way your data will stay private and protected.

VPN Vendor CyberGhost VPN ExpressVPN
Server Locations 2606 148
Server Countries 60 94
IP Addresses 1300 1500
Dynamic Server Switching
  Visit Site Visit Site

The Big Mistake When Comparing Number of Servers and What to Really Look For

The ratio of servers to countries is an important factor to look at when choosing a VPN. Only paying attention to location or number of servers can get you in trouble. More servers generally means faster speeds, but if VPN X has a few more servers than VPN Y but twice as many users, VPN X will typically have slower speeds. Ideally, you want a VPN that has a lot of servers in every location. This way you won’t have to worry that server/country that you want will be overburdened and running slow

Support

The customer support team can make or break a VPN service and their reputation. You want to be sure that you’re speaking with an actual human whenever you reach out and there should be multiple ways for you to contact your service when you need. Essential features you’ll want can include a live chat, contact via email or social media, a detailed FAQ, and installation and set up guides. Anyone new to VPNs will appreciate a thorough and reliable support team to talk them through any technical issues they may have when getting familiar with a new service. Even advanced users know the value of an excellent support service holds.
Both ExpressVPN and CyberGhost put a strong emphasis on customer support. They both offer live chat, contact via email and social media, and have lots of tutorials and setup guides. However, ExpressVPN gets the edge in this category as they can offer round the clock service while the CyberGhost customer support team is only available during European office hours

VPN Vendor CyberGhost VPN ExpressVPN
Email Response Time 14 3
24/7 Support
Live Chat
Knowledge Base
Video Tutorials
  Visit Site Visit Site

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Ease of Use

9.7
Cyberghost home page screenshot
CyberGhost VPN is an easy-to-navigate service which is simple to install on any device. They have detailed guides for the setup process on their webpage and a tech team to walk you through all the steps. Choosing a server and connecting to the VPN is straightforward and their apps have been designed to be user-friendly and intuitive.
CyberGhost is compatible with all major platforms with dedicated apps for Mac, Windows, iOS, Android, and Linux. You’re also able to protect up to seven devices simultaneously, making it an excellent choice for households looking to secure all their devices.
CyberGhost also takes your privacy and security seriously and have a strict no logs policy to back it up. You can trust that you’re information will never be leaked with their service either as their headquarters are based in Romania, a country located outside of the 5/9/14 Eyes Alliance. With military-grade encryption and top-notch security, CyberGhost will protect your information from the prying eyes of government agencies, cybercriminals, hackers, and your Internet Service Provider (ISP).
10
ExpressVPN homepage screenshot
ExpressVPN is at the top of its game and is known for its incredibly fast speeds and comprehensive customer support. With ExpressVPN, you’ll be able to set up and install the service with ease. They also have very intuitive and easy-to-use apps for almost any major device. This service is compatible with multiple devices including but not limited to Mac, Windows, iOS, Android, Linux, Chrome, Firefox, and even some routers. ExpressVPN also allows you to connect up to three devices at one time, which is great to ensure all your electronics are secure.
ExpressVPN is dedicated to giving you the best privacy and security possible. Its zero-logs policy ensures none of your information is recorded in any way and promises never to take note of your browsing history, metadata, traffic, IP addresses (source or VPN), or DNS queries. They are based in the British Virgin Islands as well, a country which takes individual privacy very seriously and is located outside of the 5/9/14 Eyes Alliance.
If you’re unfamiliar with VPNs, this provider has a handy FAQ and many installation guides. Connecting to the best server available is as simple as clicking one button on the homepage of their app. For more advanced users, you’ll be pleased to know that the ExpressVPN app is customizable and you can change the settings to suit your specific needs.

Pricing

STARTING PRICE PER MONTH: $2.75
DEVICE PER LICENSE: 7
MONEY BACK GUARANTEE (DAYS): 45
STARTING PRICE PER MONTH: $6.67
DEVICE PER LICENSE: 3
MONEY BACK GUARANTEE (DAYS): 30

THE WINNER IS

Visit ExpressVPN Website

Which VPN Will You Choose?

With so many factors to consider, it’s hard to know which VPN is the best choice for you. As far as security and privacy go, you’ll be well protected with either service. You’ll also be able to connect to whatever devices you own with each service being compatible with all major platforms.
For a faster, more reliable service with premium features we’d have to suggest ExpressVPN. You’ll gain access to a more extensive variety of streaming sites and have the ability to bypass the sophisticated firewalls of countries with robust internet censorship laws like China and Iran.
If you’re after a more affordable service, CyberGhost’s low prices are hard to beat, however, it’s important to remember that you will get what you pay for. While it’s still a commendable service with great features, it doesn’t come close to the quality of service that ExpressVPN can provide. More Info

Share & Support

Support WizCase: Help us guarantee honest and unbiased advice and share our site to support us.