We put these VPNs to the test to find out which is the best!
IPVanish has a lot of servers and unlimited bandwidth, so it has decent speeds. However, as its name implies, ExpressVPN is known for its lightning speeds, which makes it an ideal choice for streaming and torrenting.
| VPN Vendor |
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|---|---|---|
| Download speed Reduction | 18% (UK) | 37% (UK) |
| Upload speed Reduction | 20% (FRA) | 30% (FRA) |
| Ping time to google.com | 24ms | 363.25ms |
| Average time to connect (sec.) | 11ms | 10ms |
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| Visit Site | Visit Site |
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
With 1,000+ servers in 60+ countries IPVanish has a very large network. That said, they can’t compete with ExpressVPN’s 2,000+ servers in 94 countries.
| VPN Vendor |
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|---|---|---|
| Server Locations | 148 | 1000 |
| Server Countries | 94 | 60 |
| IP Addresses | 1500 | 40000 |
| Dynamic Server Switching | ||
| Visit Site | Visit Site |
The ratio of servers to countries is an important factor to look at when choosing a VPN. Only paying attention to location or number of servers can get you in trouble. More servers generally means faster speeds, but if VPN X has a few more servers than VPN Y but twice as many users, VPN X will typically have slower speeds. Ideally, you want a VPN that has a lot of servers in every location. This way you won’t have to worry that server/country that you want will be overburdened and running slow
ExpressVPN offers customer support via 24/7 live chat, plus email and social media, all of which they are fast to respond to any questions or comments. They also have tons of tutorials, so no matter what technical info you’re looking for, chances are they already have you covered. IPVanish also offers lots of tutorials for the major operating systems. However, if you have an inquiry, you can only contact them via email and a ticketing system, which are helpful, but can sometimes take a bit of time until you get a response.
| VPN Vendor |
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|---|---|---|
| Email Response Time | 3 | 0.2 |
| 24/7 Support | ||
| Live Chat | ||
| Knowledge Base | ||
| Video Tutorials | ||
| Visit Site | Visit Site |
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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