While PureVPN is a decent VPN, you can get better quality VPNs at an affordable price. Surfshark, for example, offers premium VPN features for a super low monthly fee — so you don’t have to settle for less.
PureVPN offers fast speeds and easy to use apps for several platforms. The prices are low and they offer dedicated IPs as well. As a privacy conscious user, you should know that PureVPN keeps logs and doesn’t mind sharing them with the government.
The app comes with a kill switch and offers 256-bit encryption. Apart from typical VPN services, PureVPN offers many perks such as split tunneling. With split tunneling, some of your traffic passes through the VPN tunnel while some of it connects to the internet in a regular way.
There have been DNS/IP leak issues with PureVPN so if you don’t want even a single drop of your data to leak online, you should secure your connection.
It can be installed on several devices, including Windows, Mac, iOS, and Android. They have recently launched apps for Android TV, Kodi, and Amazon Fire Stick as well.
Customer support is good with live chat on their website. They also have a ticketing system. If you’re a basic internet user who doesn’t have a lot to hide, PureVPN can be a good choice. And since it has a 7-day money back guarantee, you can try it risk-free.
PureVPN has a number of servers based on your speed requirements. If you want to connect to the VPN for streaming, it will automatically connect you to a fast server. And if you want to connect for complete anonymity, you can use OpenVPN protocol, which can slow down the connection a bit, but there isn’t a huge drop in the speed.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
PureVPN app is easy enough to be used by novice VPN users and offers enough settings to appeal to a seasoned player. The basic interface is simple and you just have to select a server and click on Connect. The default protocol is automatic but you can pick another option from the list. There are some tabs that let users change the settings and customize the app according to their needs.
PureVPN has apps for all major platforms. Plus, it offers browser extensions as well. The app works seamlessly and connects in just a few seconds. There is a large selection of servers and special servers for online streaming, sports streaming, anonymous file sharing, and data retention security. Or you can just connect to the fastest server of a particular country.
There are many ways to contact them. If you want immediate supervision, you can contact them on live chat. Or you can open a ticket and wait for them to reply. Replies to tickets take about 1-2 business days. They have a large FAQ section to help you with some commonly encountered problems.
They are also available on Facebook messages but their replies are not very quick (typically take a couple of days). You can also email them, and they generally reply within 1-2 business days. But the best way to contact them is through live chat where they reply instantly.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
They offer three price packages – monthly, 6-monthly, and yearly. They also run special deals from time to time and you might be able to get a two-yearly package.
Before making a purchase, you can talk to the customer service team about their active coupons and they will help you save money on your order.
There is a 7-day money back guarantee and there are several payment options including PayPal, Alipay, Payment wall, and coin payments.
If you take your anonymity seriously, you can pay through cryptocurrencies as they will keep your details hidden. There is no free trial but you can get a 3-day paid trial for $2.50. This will let you test the waters before you go for a longer plan.
Before you make a final decision, we highly recommend you check out some alternative VPNs which may offer better features and prices.
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