Not to be confused with ExpressVPN, VPN.Express is a US-based provider that has a lot going for it — at least on paper.
The Delaware headquarters in USA aren’t ideal for a VPN, mainly due to the intrusive data retention and surveillance laws.
Despite this, VPN.Express claims it doesn’t store any sensitive information (including user and session logs). This could be the case if the company isn’t registered as a data controller, but the privacy-conscious crowd has every right to be concerned.
If you can live with this reality, you’ll find plenty of features and great performance in VPN.Express. Port forwarding, DNS leak protection, and kill switch functionality come standard, while P2P is allowed.
With up to 256-bit encryption and multiple supported protocols, VPN.Express also keeps your traffic secure. As for unblocking, the provider is pretty confident in its capabilities, claiming easy access to the trickiest of streams. We ran some tests, and were glad to see this was true — although US Netflix required some server shuffling.
Now comes the big question: is VPN.Express worth it? If you want privacy that’s guaranteed by more than just words, not really. But if you’re willing to trust the promises, it’s a no-brainer. Why not test this VPN yourself with the 7-day money-back guarantee?
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
VPN.Express offers a smooth, straightforward experience for users. That said, there are some rough edges.
The website has a style-over-substance feel to it. While it’s neatly organized, the content feels hastily written, suffering from numerous typos and making for an overall unpleasant read.
Custom clients are available only for Windows (apart from Vista). Any other platform requires manual setup. Fortunately, the setup guides are well-prepared and include screenshots.
Despite what VPN.Express advertises, live chat support is nowhere to be found, leaving you with emails as your only means of direct contact.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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