Hola has been in the VPN game for some time now and is known primarily for its consistent free service, although the free version of this VPN isn’t as feature-packed as some of its competitors.
This particular VPN doesn’t protect you using the traditional method of a fixed network of servers managed by the VPN. Instead, it uses a “peer to peer” system in which traffic is routed through its users’ internet connections. If you’re looking for a more traditional VPN you should check out our ExpressVPN review.
This means that your traffic will be passing through the devices of other people who are using the VPN, which keeps costs down while making it difficult for governments, ISPs, and websites to discover that you are using a VPN. The downside is that you are essentially allowing Hola to use your network as a resource.
Furthermore, there is the possibility that you could become mixed up in illegal activity; for example, a hacker or cybercriminal could be using Hola VPN and therefore your IP address to send spam or install malware, and you could unintentionally become associated.
The best way to avoid this is to sign up to Hola’s premium service, which means that your bandwidth won’t be shared with other users. It’s up to you to decide if this single feature of the premium service is worth the price you pay.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
Hola has 175 million users worldwide.
Although it’s only available on desktop and not mobile, Hola is super easy to download and install on Windows and Mac. Furthermore, you can install the Hola Chrome extension which appears as a drop-down in your browser and secures the websites you’re visiting. You can, for example, click the Hola Chrome extension and choose the UK as your location if you want to visit the BBC website.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
Support WizCase: Help us guarantee honest and unbiased advice and share our site to support us.