How to Close Hotspot Shield & Get a Refund – Results Will Surprise You

Joel Timothy Last Updated by Joel Timothy on April 25, 2019
If you want to try out Hotspot Shield VPN, they offer a 45-day money-back guarantee, a free plan (though it’s not sufficient), a free premium trial, and an incredible 76% discount that you can get using our exclusive coupon.

Hotspot Shield VPN
However, the process of getting a VPN refund varies with the vendor, and you can also wonder whether Hotspot Shield’s 45-day refund applies even to the 30-day plan.

Would someone give you a refund on the 40th day after you’ve exhausted your 30-day subscription?

Our guide is intended to explain everything you need to know in case you wish to cancel your Hotspot Shield subscription.

Hotspot Shield VPN

Hotspot Shield VPN
  • Unlimited data
  • 2,500+ global servers
  • Robust encryption
  • Connect five devices simultaneously

Hotspot Shield VPN is an excellent VPN for private browsing, bypassing restrictions, improving security, and providing online anonymity.

With a community of over 650 million users, Hotspot Shield is a reliable and secure service. Compatible with Windows, Mac, iOS, Android, and more, the VPN is both accessible and versatile.

Who is eligible for the money-back guarantee?

Unlike some VPNs that have tricky clauses concerning bandwidth usage, the number of connections, etc., Hotspot Shield allows all its customers to request a refund.

However, this will depend on how you purchased your subscription, and so if you haven’t yet, we suggest that you do so from their website using our special 76% discount.

Try Hotspot Shield Risk Free

Nevertheless, AnchorFree processes most refunds, with the exclusion of only those purchased through the Apple Store and Microsoft store. In such a case, you need to cancel the payment processor directly.

Requesting for Hotspot Shield Refund

There are two ways you can request for a refund from Hotspot Shield:

  1. Through their live chat agents
  2. Through their ticketing system

To give you first-hand information, we went ahead and subscribed for an account and used it casually before asking for a refund.

1 Canceling through Live Chat

Cancelling Hotspot Shield through live chat is super easy. Just head to their homepage and look for the live chat button.

Cancelling Hotspot Shield

Tip: Avoid stating a problem with the VPN, as they will try to assist you first.

You can tell them you won’t be using the VPN any longer.

The agent was understanding, and we didn’t experience any complications.
Cancelling Hotspot Shield

Just like that, I canceled and got my money back.

Note: If you paid through PayPal, the refund is promised within just a few hours. However, you may have to wait for 5-8 days if you paid using a credit card.

2 Canceling through their ticketing system

Hotspot Shield also provides a ticketing system that you can use instead of chatting with an agent. To send your request, you will need to provide the following:

  • The e-mail Address associated with your Premium account
  • The Premium Access Code/ The Order Number received after your purchase

Cancelling Hotspot Shield

After that, you will receive a response giving you a discount to keep the subscription, and asking you to let them know if you still wish to cancel. Just say that you’d like to go ahead with the cancellation.

Cancelling Hotspot Shield
 Your account will be canceled, and you’ll receive your money back.
Cancelling Hotspot Shield
While requesting for a refund, I was glad to see that Hotspot Shield doesn’t force you to continue using the VPN or even bother you with lots of questions.

Further, I was surprised to get my refund within just two hours of canceling my account having paid via PayPal.

Additionally, you can even get Hotspot Shield’s refund even after your monthly subscription has expired, as long as you are within the 45 days.

From experience, we can conclude that Hotspot Shield cancellation process is as easy as it could be, and so trying their product is entirely risk-free.

If you’d like to give Hotspot Shield a test drive, here’s our exclusive discount.

Try Hotspot Shield Now – Risk Free

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Joel Timothy
Joel is an online privacy advocate, writer, and editor with a special interest in cyber security and internet freedom. He likes helping readers tackle tricky tech and internet issues, as well as maximize the boundless power of the internet.