If you’re in a hurry, here’s the bottom line — You can get more servers globally, better VPN features, and 24/7 customer support with Surfshark for the same price or less. So why bother reading on?!
Since 2011, PrivacyAbroad has established itself as a trustworthy company for its customers’ privacy and security. Their VPN service is no different.
We wish some things were better — like payment plans including more than just annual options, or the refund period lasting longer than 10 days. However, in the face of the overall quality PrivacyAbroad VPN offers, the few minor drawbacks can easily be brushed aside.
This company is also one of the few that extend their passive approach to their website as well — it promises not to “read, scan, or analyze your site activities”, which is commendable.
PrivacyAbroad VPN may not have the bells and whistles some are looking for, e.g. streaming-oriented servers or P2P support (although it’s not explicitly forbidden). But that’s never been its mission. This VPN is committed to giving you the protection and peace of mind you deserve — anything else is a welcome bonus.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
Getting PrivacyAbroad VPN to run is a simple task, made even easier if you’re on Windows or Android.
With native clients for the above two, you can enjoy better protection and access to restricted content in less than a minute! Alternatively, you can opt for a manual configuration, which can be used for iOS, Linux, and even routers.
PrivacyAbroad has a dedicated FAQ section for the VPN, in addition to a separate support website full of useful information. That said, some of the setup tutorials aren’t written by the provider, instead redirecting to articles and videos on the web.
Live chat isn’t implemented. However, the email system is responsive, and you can expect answers within 3 hours, during business hours (Mon-Fri 11AM-7PM, Sat 8AM-12PM).
Before you make a final decision, we highly recommend you check out some alternative VPNs which may offer better features and prices.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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