Expat Surfer Reviews and Expert Opinion - November 2019

What do we look at?

Expat Surfer Overview

Expat Surfer VPN is a Sussex, UK based VPN solutions provider. It helps people unblock geo-restricted websites and apps.

While it can be used for a number of reasons, it mainly offers British expats a chance to surf and browse their favorite sites and unblock TV shows while they live in other countries. That’s a great feature, but it also means that this VPN service is restricted to Brit expats and does not have servers outside the UK.

Apart from this limitation, another issue is that they support only PPTP protocol. Since PPTP is the weakest protocol, Expat Surfer isn’t exactly a good choice for privacy-conscious users.

They have a 2-day free trial that will let you test their services risk-free. If you like their speeds and are happy with the channels you get, you can switch to a paid plan. However, keep in mind that they don’t have a money back guarantee.

They provide 128-bit encryption, which can be good with OpenVPN, but since that’s not on offer, it’s not enough to protect you from advanced hackers.

However, if you want to stay protected on Wi-Fi hotspots, Expat Surfer will help you out. One good thing about this VPN is that their privacy policy states that they don’t log data. However, they are based in the UK, which is a part of the Five Eye countries, so users need to be careful.

The prices are pretty economical, and they accept credit cards and PayPal. They don’t have any apps, and you’ll have to set it up manually. They have step-by-step instructions and screenshots on their website. And if want, you can pay them a bit extra and ask their team to set it up remotely on your system.

Pros

  • Unblocks major UK TV shows and sites
  • Anti-logging privacy policy
  • 2-day free trial

Cons

  • No support for OpenVPN protocol
  • Servers located only in the UK

Important to know

United Kingdom
2004
No
2

Contact Details

[email protected]
www.expatsurfer.co.uk

Speed8.1

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers6.9

ExpatServer has servers in 1 country.

Server Locations

United Kingdom

User Experience8.4

Expat Surfer can be installed on Windows, Mac, and iOS devices. If you’re a Linux or Android user, this VPN isn’t for you.

There are no apps, but you can set it up manually. The entire process will take about 5-7 minutes. If you aren’t too tech-savvy, you can contact the customer service and ask them to set it up for you remotely. However, this will cost you extra.

While the speeds are decent, this VPN doesn’t guarantee you online security because it supports only PPTP protocol, which is the weakest.

Customer support is offered through email, telephone, and contact form. However, they aren’t available 24/7, so if you do face an error, you’re stuck until the customer care responds.

Support8.4

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing7.8

Expat Surfer offers the following plans

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