[SOLVED] Netflix Proxy Streaming Error (Tested & Updated October 2019)

Last Updated by Chase Williams on October 07, 2019
“Whoops, something went wrong… Streaming error. You seem to be using an unblocker or proxy. Please turn off any of these services and try again.”

If the dreaded Netflix Proxy Error (also known as the “Streaming Error” or “error m7111-5059”) appears while you’re trying to watch Netflix with a VPN, it can mean one of two things:

  1. The VPN you are using is unable to bypass detection from Netflix.
  2. You are using a Netflix VPN, but the server you are connected with is recognized by Netflix and has been blacklisted

Netflix has been stepping up its game in detecting viewers that use a VPN and blocking their access. However, even if you see the streaming error, there’s no need to give up on watching Netflix just yet.

All you need is to get a VPN that has been proven to work against Netflix’s powerful detection — and I’ve got a few for you.

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How to Solve the Netflix Proxy Streaming Error

The first thing you’ll need to bypass the Netflix proxy is to get a VPN that works with Netflix. The only way to find the ones that can consistently beat the tough Netflix VPN block is to test and retest different VPNs.

To save you time and hassle, I’ve done the research and testing to shortlist two VPNs you can count on to solve the Netflix proxy error: ExpressVPN and NordVPN.

For my latest test, I wanted to see if I could watch Suits Season 9, which is only available on Netflix UK, and The Office (US) which is only on Netflix US. I used a Windows computer and an Android phone.

I came away from the ExpressVPN test impressed that it connected to a server that worked in just a few seconds. I could access both UK and US Netflix libraries easily, and there wasn’t any lagging, buffering, or poor quality streams. This video below shows how one of my colleagues also managed to bypass the Netflix proxy error with ExpressVPN and watch Netflix US.

Watch: How We Bypassed the Netflix Proxy Error with ExpressVPN

Similarly, tests with NordVPN also proved that this service works great for bypassing the Netflix proxy error. I didn’t have any issues accessing Netflix with NordVPN on my computer and phone.

NordVPN successfully bypasses Netflix’s proxy error

Not only do these two VPNs have excellent results for bypassing Netflix, they both offer deals and guarantees to help you get a premium VPN at a highly affordable price. ExpressVPN has a special deals page for Netflix users and backs it up with a 30-day money-back guarantee. NordVPN also offers great deals that make streaming your favorite content even easier.

Using ExpressVPN or NordVPN and still seeing the proxy error?

From time to time, even the best Netflix VPNs have a server or two that get flagged and blocked by Netflix.

So what can you do about it?

Well, you can use a trial-and-error method to choose another server, refresh your Netflix page, and see if that server works. Another solution is to speak with a customer service rep and find out which server can access Netflix.

ExpressVPN customer service chat Netflix proxy error
ExpressVPN customer service helped us find a working Netflix Server

During a recent review of ExpressVPN, I ran into a streaming error when I tried to watch Netflix in the US whilst connected to a US server (I always have my VPN connected for privacy reasons, not just to watch Netflix from other regions). I checked in with the ExpressVPN 24/7 live chat and they told me which US servers to try. After connecting to their recommended server, I could watch “Money Heist” without any problems.

ExpressVPN’s consistent success with accessing global Netflix content, plus their efficient customer service team, makes it one of the best VPNs to use for Netflixing.

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Other VPNs That Work with Netflix

In addition to ExpressVPN and NordVPN, there are a few other VPNs that have proven to successfully bypass the Netflix proxy error.

1. CyberGhost – Dedicated Netflix servers

CyberGhost has Netflix-optimized servers in the US, UK, Germany, and France. This means that CyberGhost is constantly working to ensure that those servers are working. During our CyberGhost-Netflix test we had no trouble with buffering or slow loading videos.

Watching Netflix with CyberGhost VPN

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2. Surfshark – No limit on how many devices can be connected at the same time

Surfshark claims to work with Netflix in 11 countries, including the US, UK, Germany, France, Japan, and the Netherlands. During my Surfshark review, I had no trouble watching high-quality streams on Netflix.

Surfshark Multihop netflix

High-quality Netflix streaming with Surfshark

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Common FAQs on Netflix and VPNs

Why does Netflix block VPN traffic?

Film studios sell country-specific broadcasting rights to cable, satellite, and streaming service providers. Companies like Netflix must purchase the rights for every country it wants to provide programming to.

Cost and regulatory restrictions play a large part in consumer access to content. Netflix, headquartered in California, offers its US subscribers the largest selection of movies and shows. The content lineup across other countries can vary widely.

Consumers fight back by using VPNs to cloak their location, giving them access to content from anywhere in the world.

In response to the growing use of VPNs to circumvent geo-location blocks, copyright holders in the film industry have put more pressure on streaming services, like Netflix, to stop users from gaining access to content outside of their designated country.

Under pressure from the film industry, in 2016, Netflix announced that it would block users from viewing content through a VPN, even when watching in their home country.

Netflix’s Terms of Use states:

“You may view Netflix content primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such content. The content that may be available to watch will vary by geographic location and will change from time to time.”

That being said, we have not heard of a case from any of our readers that Netflix has blocked someone’s account for using a VPN.

If Netflix identifies a VPN server, they will block access to its content. You can log-in to your account, but when you try to play the selected movie or show, you receive the following error message:

Netflix proxy error

You can avoid this streaming error message by using a VPN to get around the Netflix VPN blocks.

Do free VPNs work with Netflix?

TunnelBear doesn't work bypass Netflix Proxy Error

TunnelBear free VPN unsuccessful with Netflix

In short, no. I tested the best free VPNs on the market, such as Windscribe, Hotspot Shield, TunnelBear, and Hide.me with no luck.

Free VPNs have two major problems when it comes to streaming Netflix:

  1. Slow speeds and limited bandwidth: Free VPNs tend to restrict both bandwidth and download speeds, which can lead to buffering, time-outs, and interruptions when you want to stream a movie on Netflix.
  2. Limited server options: In an attempt to get users to upgrade to a premium service, most free VPNs offer only a couple of servers as part of their free package. They purposely reserve the servers and IP addresses that can work with Netflix for paying customers.

Why is Netflix better with a VPN?

Every country has its Netflix own library. This means that a Netflix user in the US can’t necessarily watch the same shows as someone in Canada, Australia, Japan, or the UK and vice versa.

A VPN will break down these geographic restrictions and allow Netflix subscribers to watch any Netflix show from anywhere in the world.

Why does Netflix say “unblocker” and “proxy” but not VPN?

To the best of our knowledge, this is just a matter of semantics. If you take a look at the Netflix help menu, they do mention VPNs along with unblocker and proxy services.

An Error Message From Netflix

Can I keep my VPN turned on and still watch local Netflix?

Yes, but only with a VPN that has a split tunneling or white-listing feature.

Some VPNs offer “split-tunneling” or “white-listing”, which is a fancy way of saying that when you use certain websites or apps, the traffic won’t be rerouted from your ISP. You can choose for Netflix to be exempt from being rerouted so that the Netflix app or website will function as if your VPN was off. All other sites that you access will still be rerouted and secured by the VPN.

ExpressVPN has a split-tunnel feature that allows you to choose certain apps or browsers to be kept from being rerouted. This way, you can keep Netflix from being rerouted so that you can watch local content. Surfshark and CyberGhost have a white-lister feature that allows you to create a list of URLs that won’t go through the VPN tunnel, allowing you access to your local Netflix library.

NordVPN doesn’t have either of these capabilities at this time, so if you’re connected with a foreign router, you won’t be able to watch local Netflix. But with a few clicks, you can turn off the VPN and gain access to the local content library.

Which proxy works with Netflix?

Netflix has done a good job of stopping proxy servers from bypassing its geo-block. Currently, there are no proxy servers that we know of that can bypass the Netflix proxy error.

How to solve the Netflix proxy error on Fire Stick, Smart TV, or Android/iPhone?

ExpressVPN and NordVPN are both excellent solutions for streaming Netflix across multiple platforms. They each have dedicated apps for the Amazon Fire Stick, and Android and iPhone.

Download the app for your specific device and connect to the server in the country of your choice. Once you’re connected, you can find your favorite show and start watching.

For most Smart TVs and all Apple TVs you will need to install the VPN on your router. This will connect any device connected to the router to the VPN. There are some Android Smart TVs that allow you to download the VPN app directly, and in those cases you can operate it as you would on the computer or phone.

How to watch Netflix in a hotel?

For some reason, many hotels use a firewall to block Netflix access for their guests. If you have a Smart TV in your room, you can use a Fire Stick with a VPN to bypass the firewall or create a virtual router and connect to the TV.

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Final Thoughts

While Netflix continues to try and block users from accessing their content through a VPN, some VPNs have also improved their servers to avoid being flagged. I expect this battle to continue for the foreseeable future, and the only way around it is to use Netflix VPNs that work. For a quick and reliable fix, get ExpressVPN or NordVPN — these two VPNs will have you watching Netflix in no time.

Chase Williams
Chase is an experienced web security expert. He has researched and written extensively on a variety of online security topics