How to Fix NordVPN Not Working With Netflix (Tested 2024)

Reading time: 14 min

  • Kate Hawkins

    Written by Kate Hawkins Cybersecurity Specialist

  • Kate Richards

    Fact-Checked by Kate Richards Cybersecurity Expert

NordVPN is a good VPN for streaming Netflix — it works with local Netflix libraries in more than 25 countries — so you can watch local content. However, make sure not to use NordVPN to view content that isn’t available in your country, as this goes against Netflix’s Terms of Use and could be copyright infringement. My team and I don’t condone this.

As Netflix’s proxy detection technology is top-tier, you may find NordVPN doesn’t always connect on the first try. However, connection issues might not always be VPN-related — slow internet or cached browser data could stop you from watching.

I’ve got some easy tips for troubleshooting your connection to get NordVPN working with Netflix again. If you find it’s still not working well for you, NordVPN is backed by a 30-day money-back guarantee, so you can get a full refund within that period if you need to.

Try NordVPN with Netflix

Easy 3-Step Guide: How to Use NordVPN With Netflix in 2024

  1. Sign up for NordVPN and download the app to your device. Once you’ve subscribed, NordVPN’s website will show you the available app options for your OS.
    Screenshot of NordVPN's website home page
  2. Connect to an appropriate server. Make sure to match the server location to the Netflix library you need. The closer the server is to your actual location, the better your connection tends to be.
    Screenshot of NordVPN's Windows app, highlighting the map server connection for London and the Quick Connect button
  3. Log in to your Netflix account and start streaming.
    Image of Netflix UK in a browser window with NordVPN connected to a London-UK server
Important: It’s technically possible to use NordVPN to watch Netflix content that isn’t available in your location. My team and I don’t condone this behavior — it violates Netflix’s Terms of Use and could be copyright infringement. Please check local laws and regulations before using NordVPN to stream Netflix.

Troubleshooting Tips: What to Do if NordVPN Isn’t Working With Netflix

While Netflix doesn’t typically block VPN connections anymore (you’ll just see Netflix Original content), you may encounter this proxy error when using a VPN if your Netflix plan is ad-supported:

Error Code M7111-5059

You seem to be using a VPN or proxy. Please turn off any of these services and try again.

If you encounter this error message when connected to NordVPN, here are a few ways to fix the issue.

1. Update the NordVPN App

To stay ahead of Netflix’s proxy detection, NordVPN regularly refreshes and updates its IP addresses. If you’re using an older version of the app, you may not have updated Netflix connections available to you.

NordVPN updates its apps automatically, but these updates are rolled out in stages to avoid mass issues if there’s a problem with the latest version. If you haven’t had the latest update yet, you can redownload the app from the NordVPN website — this will give you the most recent version and could fix any connection issues you’re having with Netflix.

2. Choose a Different Server

The server you’re using may have been identified by Netflix as a VPN connection, so you’ll only see Netflix Originals or get a proxy error message. To fix this, you can switch to a different NordVPN server in your country — NordVPN has more than 6,300 servers available, so switching to a new connection only takes a few seconds.

You can disconnect and reconnect using NordVPN’s Quick Connect or choose a specific server manually. Take a look at this table with servers that have been tested with Netflix and provide reliable connections. To connect to a specific server, type the country, #, and server number in the search box.

image of NordVPN's Windows app, showing the server search function

You can choose individual servers for Netflix with NordVPN’s search function

Alternatively, if you’ve subscribed to a NordVPN Dedicated IP in your location, try this connection. Dedicated IPs are much less likely to be identified as VPN connections as they’re only available to a single user.

3. Clear Your Cache

You may have data in your browser’s cache that triggers Netflix’s proxy detection technology. This is easy to fix, as it simply means clearing your cache and cookies. If you’re using a PC, check the “Privacy and Security” settings in your browser to clear data. On a smartphone or tablet, clear the cache for your browser or Netflix app.

image of Chrome browser Privacy and Security settings, highlighting the option to "clear browsing data"

Clearing your cache removes proxy-triggering data

4. Reset the DNS Settings

Typically, when you’re connected to a NordVPN server, your traffic is routed through NordVPN’s DNS servers. However, it’s possible you’re not using NordVPN’s DNS servers, causing a noticeable connection discrepancy that triggers a Netflix block. To make sure you’re using NordVPN’s DNS servers, follow these steps:

  1. Close Netflix and the NordVPN app.
  2. Manually configure your device to use NordVPN’s DNS servers. NordVPN has guides for various devices here — the DNS server addresses are 103.86.96.100 and 103.86.99.100.
  3. Restart your device, open NordVPN, and connect to a local server.
  4. Visit Netflix in your browser or app and start streaming.

5. Disable NordVPN’s Threat Protection Feature

Occasionally, NordVPN’s Threat Protection can block access to safe and trusted websites like Netflix. You can try switching off Threat Protection in the app and reconnecting to your NordVPN server to stream Netflix. If this works, you should then report the issue to NordVPN, who can work on fixing the bug.

 image of NordVPN's Windows app showing the Threat Protection feature

Switching off Threat Protection can avoid accidental website blocks

While I didn’t experience this issue, my research showed that NordVPN users who had the problem could connect to Netflix with Threat Protection Lite (available on Android, iOS, and Linux). The Lite feature protects you from malware, trackers, and suspicious websites only when the VPN is connected — once you disconnect, you’re no longer secure.

6. Check Your Internet Connection

NordVPN can’t connect properly if your internet connection isn’t stable or if your device keeps switching between WiFi and mobile data. Check your router and ensure all cables are connected securely and correctly.

If you’re using NordVPN on your router, make sure you’ve entered your details correctly — NordVPN won’t connect if there are any incorrect credentials.

7. Contact Customer Support

NordVPN has 24/7 customer support available through live chat, which is the fastest and easiest way to get help with questions and queries. Initially, a chatbot asks a few basic questions to direct you to the best agent for your inquiry. Once you’re connected with an agent, you can describe your issue and get a quick resolution.

During my tests, it only took a couple of minutes to connect to an agent and have my questions answered fully. The agent walked me through the process of testing my connection so I could start streaming Netflix without issue.

8. Get a Different VPN for Netflix

If you’ve tried every other option, then you might need a different VPN. In rare cases, NordVPN simply might not have enough servers in your location, or those servers could be blocked. While NordVPN regularly updates its servers to get around this, you can try a different service if you don’t want to wait for a fix.

Is NordVPN Good for Watching Netflix in 2024?

Yes, NordVPN is a good choice for watching Netflix in 2024. It works reliably in many countries, has fast speeds for streaming, and it’s available at an affordable price — it has one of the top monthly VPN plans, and long-term subscriptions start at $2.99/month. Every plan is backed by a 30-day guarantee, so you can try it with Netflix risk-free.

Works With 25+ Netflix Libraries

NordVPN works with an impressive number of Netflix libraries in more than 25 countries. During tests, our global team found they could watch Netflix in the US, Australia, Canada, Japan, South Korea, the UK, and more from their respective countries. Our team found the following servers work the best:

Country Server Number Country Server Number
Argentina #57 Mexico #93
Australia #670, #772 The Netherlands #1019
Austria #153 Poland #218
Brazil #92 Romania #70
Canada #1607, #1609 Singapore #487
Croatia #48 South Africa #128
Finland #197 South Korea #44, #51
France #775 Spain #155
Germany #872 Sweden #505
Greece #49 Switzerland #297
Israel #75 Turkey #53
Italy #174 United Kingdom #1915, #2362
Japan #579 United States #9342, #9359

If you’re in one of these countries and want to watch Netflix, simply type the country and “# server number” in the NordVPN app search box. This will take you directly to the server for a quick connection.

Large Server Network Ensures Easy and Fast Connections

NordVPN has a network of more than 6,300 servers in 111 locations, providing fast and reliable streaming on Netflix. With a large number of servers, you don’t have to worry about slow connections due to increased user traffic at peak times. NordVPN’s global network ensures no overcrowding.

It’s worth noting that many reviews recommend using NordVPN’s obfuscated servers with Netflix, but this isn’t good advice. Obfuscated servers are considerably slower, and obfuscation isn’t designed for streaming — it’s for restrictive networks and regions that block VPN use. Netflix doesn’t block VPNs, so this isn’t going to give you an advantage.

Excellent Speeds for Streaming in UHD

During our global tests, NordVPN is reliably fast across its server network. Our team ran tests in their Netflix locations, including Australia, South Korea, the UK, and the US — all connections were more than fast enough than the 15Mbps Netflix recommends for UHD streaming.

screenshots of Ookla speed test results, with NordVPN connected to servers in Australia, South Korea, the UK, and the US

NordVPN’s servers are consistently fast for watching Netflix

On average, NordVPN’s connections reduced speeds by about 10% — a tiny amount that didn’t make a noticeable difference when streaming Netflix. I recommend using the NordLynx protocol for the fastest speeds.

Built-in Smart DNS Technology for Seamless Streaming

Many popular VPNs have Smart DNS available for streaming on platforms that don’t natively support a VPN app (like smart TVs, game consoles, and some streaming devices). However, NordVPN makes it even easier to connect with its SmartPlay feature — which requires zero configuration for watching Netflix.

With SmartPlay, NordVPN provides the encryption of a VPN with the flexibility of Smart DNS. The Smart DNS connection automatically switches DNS servers to optimize streaming while the VPN encrypts your traffic. This ensures you can stream on your local Netflix account without seeing any proxy errors.

Dedicated IP Addresses

A dedicated IP address lets you watch Netflix in your country for a small monthly fee. NordVPN’s dedicated IP address is a static IP exclusively for your use, unlike the other IP addresses you typically use when connected to a VPN — these are shared by all VPN users.

By using a dedicated IP address, you avoid using shared IP addresses that may have been detected by Netflix and blacklisted to only show Netflix Originals. Instead, you can connect with your dedicated IP and stream Netflix without issue.

NordVPN has dedicated IP addresses available in these locations:

Australia, Austria, Belgium, Canada, Denmark, France, Germany, Hong Kong, Ireland, Italy, Japan, the Netherlands, Singapore, Spain, Sweden, Switzerland, the UK, and the US.

Meshnet Feature Allows up to 60 External Connections to Your Device

Unique to NordVPN, Meshnet is an innovative feature that lets you securely connect to your home network by creating an encrypted network between your devices. When it’s set up, Meshnet acts like a LAN (Local Area Network), directly connecting to your devices like you’re on the same network.

image of NordVPN's Windows app, showing the Meshnet feature

Connect to your home network to stream Netflix on public WiFi

With Meshnet, you can directly connect to a device in your home network (like a computer or streaming device) and stream Netflix using public WiFi. This makes it safe to log in to your Netflix account without being targeted by malicious actors, as you’re protected by the encrypted link to your home network.

FAQs: NordVPN and Netflix

Can I use NordVPN’s free trial to watch Netflix?

Yes, you can use NordVPN’s free trial to watch Netflix, but only on Android devices. If you sign up for a NordVPN subscription through the Google Play Store, you get a 7-day free trial to use on your Android smartphone or tablet. During the trial, you can connect to any server in its network and stream Netflix as much as you want to.

As the trial is only available on Android, you can’t use it with any other devices. If you’d like to try NordVPN on other platforms or for longer than 7 days, all NordVPN plans are backed by a money-back guarantee. You can test NordVPN with Netflix for up to 30 days, and get a full refund if you’re not completely satisfied.

Which NordVPN servers work with Netflix US and Netflix UK?

During tests, our team found several NordVPN servers that work reliably with Netflix US and UK. If you’re in one of these countries, you can type the server number (“#” followed by the digits) into the server search box to quickly connect.

Using NordVPN to view Netflix US or Netflix UK content when you’re not in those countries violates Netflix’s Terms of Service. It could also constitute copyright infringement, so my team and I do not condone this behavior.

Will Netflix ban my account if I use a VPN?

It’s unlikely. Netflix doesn’t block VPNs, but limits available content to Netflix Originals if it detects a VPN connection. That’s why only a top service like NordVPN works with Netflix, as it’s able to avoid triggering Netflix’s proxy detection.

The reason Netflix actively searches for VPN connections and restricts access to content is to avoid license and broadcast issues. If the VPN detection is triggered, you can only view content that Netflix has global broadcast rights to.

Can I watch Netflix with NordVPN on my smart TV?

Yes, you can stream Netflix on your smart TV with NordVPN. It has dedicated apps for Android and Google TVs, plus Amazon Fire Stick and Fire TV, making it easy to connect to a NordVPN server and start watching Netflix in just a couple of minutes.

Can I use NordVPN with Netflix on my Apple TV or Samsung TV?

Yes, you can use NordVPN with Netflix on Apple TV and Samsung TV, but setup isn’t as straightforward as other devices.

If your smart TV uses TizenOS, WebOS, Roku, or a different operating system, you can’t download the NordVPN app directly to your device. You’ll need to set up a VPN connection with your smart TV using a compatible router. Once NordVPN is configured with your router, you can connect your smart TV to the WiFi and start streaming Netflix.

NordVPN and Netflix aren’t working on Amazon Fire Stick — how can I fix it?

If NordVPN and Netflix aren’t working on your Amazon Fire Stick, there are some top troubleshooting tips you can try to get your connection working again:

  • Restart your Amazon Fire Stick and the NordVPN app
  • Connect to a different server in your country
  • Make sure the NordVPN app is up to date
  • Reach out to NordVPN’s customer support for advice

Use NordVPN With Netflix to Start Streaming

NordVPN is a solid choice for streaming Netflix. It reliably works with multiple Netflix libraries, has fast connection speeds for smooth streaming, and an impressive server network makes it easy to find a nearby connection.

Most importantly, you can try NordVPN with Netflix risk-free. Every subscription is backed by a 30-day money-back guarantee — if the service isn’t right for you or you change your mind, you can get a full refund.


Summary — Other Top VPNs for Netflix in 2024

Top Ranked Top Choice
ExpressVPN
$4.99 / month Save 61%
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CyberGhost VPN
$2.03 / month Save 84%
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Private Internet Access
$2.03 / month Save 83%
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Surfshark
$1.99 / month Save 87%
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PrivateVPN
$2.00 / month Save 83%
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Editor's Note: We value our relationship with our readers, and we strive to earn your trust through transparency and integrity. We are in the same ownership group as some of the industry-leading products reviewed on this site: ExpressVPN, Cyberghost, Private Internet Access, and Intego. However, this does not affect our review process, as we adhere to a strict testing methodology.

We review vendors based on rigorous testing and research, and also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Kate Hawkins
Written By Kate Hawkins
Kate Hawkins is a Content Writer & Editor at WizCase. Kate is passionate about data security and privacy, with a focus on VPN and Antivirus software. She writes informative in-depth reviews, how-to articles, and comparison guides for users who are interested in online safety and want to protect their personal information. With more than 8 years of experience in this field, Kate has a deep understanding of the latest security threats and solutions. She has previously worked with cryptocurrency publications and companies specializing in digital assets and property rights. When she's not creating content for WizCase, you'll find Kate staying up-to-date with cybersecurity trends and testing new software. She also enjoys getting stuck into a good horror novel, listening to her favourite music, and spending quality time with her family.
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