OVPN Review 2021: Before You Buy, Is It Worth It?

What do we look at?

Disclosures:
Our Reviews

WizCase includes reviews written by our experts. They evaluate the products/services in accordance with their professional standards.

Ownership

Kape Technologies PLC, the parent company of Wizcase, owns CyberGhost, ZenMate, Private Internet Access, and Intego, which may be reviewed on this website.

Referral fees

Wizcase may earn an affiliate commission when a purchase is made using our links. However, this has no influence on the content of the reviews we publish or on the products/services reviewed. Our content may include direct links to buy products that are part of affiliate programs.

Reviews standards

All reviews published on Wizcase meet our strict reviewing standards, in order to ensure that each review is based on the reviewer's independent, honest, and professional examination of the product/service. Such standards require the reviewer to consider the technical qualities and characteristics of the product alongside its commercial value for users, which may affect the product's ranking on the website.

OVPN Overview October 2021

As one of few VPN providers with a court victory as proof of its commitment to keep your identity safe, OVPN designed its entire infrastructure with security and privacy, including a no-log policy and RAM-based memory in its servers.

After testing, I found that OVPN just isn’t as good as some of its competitors. I struggled to work around slow internet connections and had limitations on how I could protect my browsing habits. What was even more troublesome was that it’s impossible to get support on the weekends or at night during my time zone, so I had to send emails with my questions and sometimes wait for a few days for a response. I don’t recommend it due to its manual setup, slow connections, and the lack of 24/7 support.

Don’t Have Time? Here’s a 1-Minute Summary

OVPN Unblocks Netflix, Disney+, Hulu, and Amazon Prime Video, But Can’t Access HBO or BBC iPlayer

I tried connecting OVPN to all of the major streaming services, including Netflix, Hulu, Disney+, HBO NOW, BBC iPlayer, and the UK’s live TV service, ITV Hub. Overall, most services were unblocked except HBO and BBC iPlayer.

Netflix: Unblocked

While some VPN providers won’t allow you to bypass the Netflix proxy error, every OVPN US-based server I tried was consistently able to access Netflix’s US platforms. You don’t have to worry about streaming issues while watching Netflix with OVPN.

Overall, shows and movies played smoothly — I only experienced lagging or jittery video when I was using a server that was overcrowded or far away from my physical location. I had better speeds with the servers in New York than Los Angeles that was over 2,000 miles away. You can also access location-specific Netflix content for the UK, Germany, Spain, and Sweden by switching to each of these country servers.

Screenshot of OVPN unblocking Netflix

I was able to watch Unbreakable Kimmy Schmidt on Netflix without lag using OVPN

HBO NOW and BBC iPlayer: Blocked

I tested all 7 of OVPN’s available servers in the US to try and get a working connection for HBO NOW. However, every test resulted in a vague error message. After I turned off the VPN to test the US server, I confirmed that HBO NOW wasn’t having an outage, but was rather blocking access to the VPN.

Screenshot of OVPN getting blocked by HBO

HBO kept getting a service error while connected to OVPN

Similarly, if you’re trying to catch up on your favorite British TV show, OVPN isn’t the provider for you. When I used both the recommended UK server and manually selected a server, BBC iPlayer blocked my connection each time I tested OVPN’s service.

Screenshot of OVPN getting blocked by BBC iPlayer

Despite using a London-Based Server, BBC iPlayer still blocks OVPN

If you need to unblock HBO NOW and BBC iPlayer, you can easily bypass georestrictions with NordVPN.

Speed6.0

Although OVPN was fast enough for data-intensive online activities, it was slower than my normal speeds without a VPN. While I usually have 200Mbps download speed, I was able to use only half of that speed when using OVPN’s most recommended server during my tests. Despite that decline, OVPN provides download speeds fast enough to support HD streaming and gaming.

When I ran all of my speed tests from my home outside of New York City, I had the fastest speeds when working with a closer server. I expected this as local servers will have faster connection rates, but the decline of connectivity was more drastic than with other VPNs I’ve tested like ExpressVPN.

The best way to ensure the fastest speeds with OVPN is to use its recommended server. When logging into the service, select its “Choose the Best Server automatically.” Using the recommended server often gave me a boost of an additional 10Mbps or more.

The hardest part about using OVPN was seeing my connection speeds drop from 200Mbps (which I get normally without a VPN) to less than 100Mbps. I had particularly slow speeds with servers in the UK and Australia, which reduced my speeds to 26Mbps and 11Mbps, respectively. This impacted my ability to multitask on data-intensive activities like streaming, video calls, and torrenting, and severely increased download times for files.

Screenshot of 4 speed tests while connected to OVPN

OVPN’s speeds were slower than my normal speeds without a VPN

If you need a VPN that can improve your speeds, I recommend that you try ExpressVPN to stream, torrent, and video chat at the same time without any lags.

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers5.5

Server Network — Limited Server Availability With Slow Connection

OVPN has about 90 servers in over 15 countries. This gives its users access to over 2,000 individual IP addresses, ensuring that you have added anonymity when you browse the internet.

With so many IP addresses, this means you’re unlikely to get the same IP address twice when using OVPN. This helps ensure that your identity is kept private from third-parties.

OVPN is also one of the few providers offering IPv6 addresses, which are more secure than IPv4, and provide a faster user experience. IPv6 addresses are used primarily in mobile browsing, which is particularly useful if you extensively use the internet on your phone or tablet.

While testing different servers across OVPN, I experienced relatively slow connection times of over 10 seconds, but some extending past 30 seconds in loading time. If a connection takes over 60 seconds, OVPN will terminate the connection and help you reconnect, which usually goes faster after the first time. These connection times are very slow, especially compared to NordVPN, which boasts connection times often under 5 seconds.

Server Location Connection Problems Connection Time (seconds)
Austria Yes (failed connection once) 16.2
Australia No 14.3
France No 17.1
Japan No 42.8
Singapore No 14.0
UK No 16.0
USA Yes (failed connection once) 12.9

Security — Implements State-of-the-Art Security Measures

From using RAM memory in all its servers to log-free software, your information is secure through all phases of the service. As traffic is filtered through its servers, there’s no way to record user traffic into long-term logs. Utilizing this technology puts OVPN ahead of the curve as a short-term storage solution.

The service features a kill switch on both its desktop, browser, and apps. While it was a little difficult to find the OVPN app in the Google Play store, I was able to enjoy the same security that I enjoy on my computer on my mobile device after I downloaded and installed the app.

OVPN also offers Wireguard in over 20 of their servers around the world. Wireguard is a VPN protocol that is more secure than the OpenVPN protocol that most providers build their service around. It started expanding its network in February 2020,

I was a little disappointed that OVPN doesn’t have an ad blocker in their desktop application. It does have an ad blocker in its browser extensions, but only offers coverage for Chrome, Firefox, Vivaldi and Opera browsers. When using the extension, I found that its true ad-blocking ability was a little touch-and-go, and not entirely consistent with its performance.

One feature I’m excited about is OVPN’s Multihop service. If you’re really concerned about your internet privacy, Multihop connects you to multiple servers at the same time, making you harder to trace. This feature does have an additional cost, and is a $5 add on to your regular subscription.

Privacy — Goes the Extra Mile to Keep You Anonymous

OVPN’s major selling point is its focus on security and has several ways that it works to maintain the privacy of its users. In addition to a no-logs policy, OVPN doesn’t require an email to sign up and you can even anonymize your payments. It accepts Bitcoin and cash to ensure its clients can pay anonymously.

The company has even fought for the privacy of its customers in Swedish court. OVPN won the right to refuse turning over user logs for its IPV-4 server to protect client data. It proudly states on its security page that it took out an insurance policy to maintain its ability to keep internet browsing private and safe for its users. I tested this by connecting to several OVPN servers and connecting to DNSLeakTest.com. Each time I ran this test, I was happy to see that there were no leaks and my identity was secure.

Screenshot of OVPN passing a DNS leak test

My real location was hidden with OVPN’s servers

This privacy commitment is particularly important because OVPN is based in Sweden, a member of the 9 and 14 Eyes intelligence alliance. While this agreement means that OVPN technically needs to share intelligence information with other countries in the alliance, they are unable to share that information because they don’t store it.

While setting up the mobile app on my Android device, I noticed that OpenVPN mentions that it keeps logs on your local device that may be shared with support staff. It’s up to the user to review this log as it may contain personally identifying information. These logs are easy to access and scan for personal information and you can delete them at any time.

OVPN wants to keep all of its users in the know when it comes to whats going on with their accounts. As a result, it publishes monthly transparency reports that have information like service interruptions and operation statistics for everyone to see. By keeping information like this transparent, you can have peace of mind that OVPN is doing what it can to keep its customers safe.

Torrenting — Provides Support to Help Maximize Speeds

OVPN seems to support P2P sharing and torrenting on any of its servers. It even has an article on its blog to help you maximize your speeds for torrenting.

To get the best speeds for torrenting or P2P sharing, OVPN suggests opening ports on its network that are normally closed for security reasons to help increase your connection speed. To ensure your connection stays secure while opening ports, you should also turn on port forwarding.

Screenshot of port forwarding option on OVPN

Port forwarding is set up on OVPN’s website under Account Settings

You can open up to seven ports on OVPN’s network. The support help center stipulates that these ports can only be between 48152 and 65535.

Does OVPN Work in China? — Supports Users in China Through Servers in Singapore

OVPN’s Customer Support claims that OVPN works in China, but customers have reported problems with some of the servers being blocked by the government. The team suggests the server in Singapore as the best choice for customers who are traveling or live in China.

The OVPN team also suggested downloading software, downloading the app, and the OpenVPN GUI client before going to China. The OpenVPN client allows for manual configurations that can be modified on the spot if you’re having trouble connecting to its service.

Screenshot of live chat with OVPN about whether servers work in China

OVPN’s support team provided useful insight on getting around government censorship in China

With limited servers available to customers in China and reliance on another client for practical use, OVPN isn’t the best choice for frequent travelers. You can find more reliable options with these best VPNs for China.

Server Locations

Australia
Austria
Canada
Denmark
Finland
France
Germany
Japan
Netherlands
Norway
Romania
Singapore
Sweden
Switzerland
United Kingdom
See all supported locations...

User Experience7.0

Simultaneous Device Connections — Connect up to 4 Devices at Once

You can have up to 4 devices at a time with one OVPN login, which can be limiting if you’re sharing your subscription with your friends or family. I connected my Windows Surface Pro 6, Android phone, my Chrome browser, and I still could’ve added one more. I didn’t see any drops in service even with multiple devices connected. As a better alternative, you can get unlimited device connections with Surfshark and try it for free for 30 days.

Device Compatibility — Apps for the Most Popular Computers and Devices

OVPN supports several devices, including desktop computers, mobile devices, routers, and browser extensions for Chrome and Firefox. However, it offers limited protections for smart devices such as TVs and gaming consoles. While I frequently use Xbox and Chromecast to stream, OVPN doesn’t support these devices.

When I tried to get the OVPN app on my phone at first, I was directed to download the OpenVPN client and upload a profile through that system. However, I was able to eventually find the OVPN app by going directly to its site. If you search OVPN in the Google Play Store, it’s the 21st entry to come up in the list.

After downloading the app, connecting to a nearby server was easy. All I had to do was sign in with my OVPN credentials and tap the logo to get connected.

Ease of Set-Up & Installation — Straightforward and Familiar for Consumers

Installing OVPN was easy. Once you finish selecting your payment method, OVPN’s website directs you to its “Apps” page with every application it offers. Simply click the application that works best for your operating system and download it from there.

Screenshot of OVPN's app options

You can download any version of the OVPN client from its Apps page

Screenshot of OVPN's set up wizard

After downloading the OVPN client, run the Setup Wizard to install the program

Once you download the app, it’s easy to login and get connected in minutes.

Screenshot of OVPN's log in process on mobile

Using the OVPN app was straightforward and simple

Uninstalling was easy using the Windows Uninstall process in Programs and Features. Remember to uninstall the OpenVPN TAP client for Windows as well, as this is often included in your installation of OVPN. It’s even easier on Android: simply take the OpenVPN client and drag it to the top of the screen into the Uninstall trash can.

Support2.0

Reaching OVPN’s support team can be a little tricky, as it’s only available during its 8am-4pm Swedish working hours. You can get support in 3 ways:

  • Live chat between 8am and 4pm GMT+2
  • Email
  • Online support suite

During business hours, the live chat client generally provides an estimate of when you should expect a response from an agent. Answers to your questions are sent both in the OVPN chat (which is on the OVPN webpage) and by email.

I found the inability to get on-demand support a little stressful at times. If I had an error on Friday, that meant I had to wait until Monday to get a response from live support. Even during support hours, it was often a long wait to get assistance.

Screenshot of limited live chat support for OVPN

Sometimes wait times for OVPN support took hours or days

For a better alternative, I recommend NordVPN’s 24/7 live chat support to help with your technical issues as soon as they happen.

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing6.5

OVPN’s pricing is comparable to other providers in the marketplace, although it’s slightly more expensive than many of its competitors. For those looking for a VPN with similar functionality at a lower cost, there are several companies offering comparable services for free for 30 days.

Screenshot of OVPN's pricing options

OVPN’s membership rates are competitive with other VPNs

While some VPN review blogs claim OVPN doesn’t have a money-back guarantee, I know this isn’t true. It offers a 10-day money-back guarantee on all of its pricing plans, so you can try the service worry-free.

I cancelled my OVPN subscription on the 8th day of my 10-day trial period and had no pressure from the support team to keep it. The agent asked for feedback about what could be done to improve the service and offered troubleshooting tips that might help. When I proceeded to cancel my subscription, they offered no pushback and issued a refund immediately. I received a follow-up email with my chat transcript and confirmation of my refund almost immediately after the chat.

Screenshot of a successful refund request through OVPN's live chat

OVPN’s customer service agent was helpful in completing my refund request

My favorite part of the cancellation process is the continued commitment to personal privacy and security. To verify your identity, the OVPN support team asks for a single-use code which you can get by logging into your account and going to your profile page. Since OVPN doesn’t require an email to create an account or credit cards to pay, this is a great way to ensure all interactions with customer support are secure.

Screenshot of OVPN's one-time code to verify identity during the subscription cancellation process

Your data is secure by requiring a one-time code to work with OVPN support

I recommend trying OVPN to see if it works for you. With this easy cancellation process, there’s no pressure to keep it if you aren’t satisfied with your experience.

OVPN offers the following plans

Final Verdict

OVPN suffers in its usability features, such as connection, internet speeds, and access to the majority of popular streaming sites. However, its best feature is its serious commitment to your security and privacy. From its no-log policies and the ability to pay for a 1-year subscription in cash, OVPN goes out of its way to keep your identity anonymous.

Common FAQs

? Is OVPN worth getting?

For the regular user who’s primarily concerned with fast internet speeds and access to the most popular streaming sites, OVPN falls short compared to the better features you can get from a premium VPN. Most users won’t need the airtight anonymity provided by OVPN, although it’s a great selling point for this company.

Working with a VPN should work well without much user effort, but this experience falls sh