F-Secure Freedome Reviews and Expert Opinion

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F-Secure Freedome Overview

Renowned Finnish cybersec company F-Secure has been around since 1988, and their Freedome VPN sticks to a long-standing tradition of making effective, secure, and user-friendly tools for a safer time online.

This VPN offers servers in 21 countries, with AES-128 OpenVPN encryption for all platforms except iOS, which supports IPSec 128-bit encryption. Although not perfect (AES-256 is proven to be better), this level of security is passable for the vast majority of users.

If you started reading this review in search of your next VPN for Netflix or torrents, however, we’ll have to disappoint you — F-Secure has decided to steer clear of the back-and-forth between streaming services and VPN providers, and they’re serious about DMCA complaints as well.

The result? Freedome VPN doesn’t guarantee access to popular geoblocked streaming websites, and P2P, while available on selected servers, isn’t condoned for grey-area/illegal activities. With that said, F-Secure claims inability to distinguish between wrong and right use of the BitTorrent protocol, so attempt at your own risk.

In other words, Freedome VPN is designed purely to encrypt your connection and give you reliable access to global content, but not without honoring demands of third parties. It makes this perfectly clear in its terms of use and privacy policy, and we can’t blame it for the direction it’s taken.

What you do get with this VPN is excellent client design, zero connection logs, and one of the most exhaustive knowledge bases we’ve ever seen (more on that in the Support section).

Unfortunately, you won’t find any advanced features like a kill switch, but Freedome VPN is stable enough to be considered a solid product without them.

All of this, combined with great speeds, a 5-day free trial, and a 30-day money-back guarantee, make F-Secure’s Freedome a VPN you must absolutely try if privacy on the Internet is your top priority.

Pros

  • High-quality clients
  • Doesn't keep any connection logs
  • Works with OpenVPN
  • Fast
  • Informative support
  • Transparent, professional attitude
  • 5-day free trial
  • One-month window to get refunded

Cons

  • Under EU jurisdiction
  • Unsuitable for Netflix and torrents
  • Encryption could be stronger

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Speed7.3

F-Secure Freedome VPN doesn’t take much from your Internet speeds — aside from a reasonable drop in download/upload and slightly higher latency, our tests confirmed steady performance and no issues with loading heavy pages.

HD streaming isn’t a problem, either. Needless to say, you won’t be watching 4K videos without buffering, but 1080p is more than manageable.

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers7.2

F-Secure Freedome VPN has 29+ servers in 21 countries, with plans to expand the server network in the future.

Server Locations

United States
Australia
Belgium
Canada
Switzerland
Germany
Denmark
Spain
Finland
France
United Kingdom
Hong Kong
Ireland
Italy
Japan
See all supported locations...

User Experience8.4

As expected from a company of its caliber, F-Secure has spared no expense in making Freedome VPN’s clients a treat to look at and work with. You get a successful combination of form and function on all supported platforms — the apps are stylish and organized. Some might say they’re a bit too minimalist for their tastes, but to us this is an example of great design.

With that said, there’s plenty of info — from the amount of used bandwidth to the malicious websites and tracking attempts blocked by the VPN, Freedome lets you know exactly what it’s doing for you as you’re browsing away.

Auto-connect is an available feature, and if you’re the hands-on type, the server list is just a click away. We also liked the visual representation of your new virtual location — the little globe is a nice touch.

Support8.4

VPN providers often like to boast about their 24/7 live support — but a knowledge center is just as important. On that front, Freedome VPN is one of the best in the industry.

Informative and transparent, F-Secure have gone to great lengths to answer almost any question about their VPN before you have to do it yourself. Calling it an FAQ section would be a disservice — there’s a sea of info readily available, from technical and customer-oriented questions to detailed setup guides and even a blog.

We also appreciate the fact that F-Secure hasn’t gone the all-in-one customer support route, despite their extensive product portfolio — Freedome VPN has a dedicated hub with truly dedicated people to help you out.

You can make contact via chat or email, but only during business hours (chat isn’t available during public Finnish holidays).

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing7.8

F-Secure Freedome VPN isn’t very flexible when it comes to payment. You have a choice of three plans, all of them yearly. Prices depend on the number of device licenses — 3, 5, and 7, respectively.

On the upside, you get a 5-day trial before you’re charged, plus a 30-day money-back guarantee if you end up not liking the service. You also don’t need to register anywhere if you make your purchase on F-Secure’s website, which is a telltale sign that FreedomeVPN cares about your privacy.

F-Secure Freedome offers the following plans

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