All the above features and more come at a very reasonable price compared to its competitors and even though there’s no free-trial available, users get a 30-day money back guarantee period where they can fully try out the service and if they’re not fully satisfied they’ll get refunded, no questions asked.
The only flaw would be setting up the connection for the first time and setting up for the account. This can be a little more complicated than other providers. However, once you get passed that point, it’s all smooth sailing from there.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
Like most other VPNs, StrongVPN starts with the signing up process which requires to first choose a suitable plan for you (1 month, 3 month, or 1 year). Then enter your email address and select a payment method. Once all that is cleared, you’ll need to verify your identity by either contacting their live chat team, calling their voice approval system, or submitting your phone number to receive a call to verify your identity. Of course the most efficient option here would be using the live chat. At the same time you’ll receive an email with your account details and download links for the client for different platforms.
Now that we’ve passed the registration process, we can move on to finally downloading and using the app.
The first time you open the app or client, you’ll need to log in using your StrongVPN credentials but you can select a checkbox labeled “Save Login” to avoid doing that again in the future. Once you’re in you’ll find everything in the application clearly displayed making it very easy to use.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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