How to Solve “Our European Visitors are Important to Us” Error MessageLast Updated by Kate Hawkins on May 15, 2020
If you’re living in the European Economic Area (EEA), when you try to access websites that don’t (or won’t) comply with the General Data Protection Regulation (GDPR) laws, you’ll get this error message:
“Unfortunately, our website is currently unavailable in most European countries.”
When GDPR came into effect in mid-2018, some companies weren’t prepared. To avoid facing fines, these sites decided to deny EU users access to their service instead.
Fortunately, I’ve found an easy way to solve the “European Visitors” error message — it’s called a VPN. A VPN connects you to a server in a location outside of the EU so you can access all the online content you want!
I’ve tested dozens of premium and free VPNs to find the 3 best services for bypassing the GDPR block. My top choice, ExpressVPN, has reliable servers and fast speeds to get you connected quickly. You can test it yourself for free with its 30-day money-back guarantee.
3 Easy Steps to Solve the “European Visitors” Error Message
- Get a VPN. I recommend ExpressVPN for its reliable server connections to countries outside of the EEA.
- Connect to a server in a country not in the EEA. The US and Canada are both good options.
- Visit the websites and services you want to access!
Top 3 VPNs to Avoid GDPR Content Blocks
- 3,000+ servers in 94 countries — 26 server locations in the US, 5 in Canada, 6 in Australia, 1 in New Zealand, and 5 in Japan
- Best-in-class encryption
- Unlimited bandwidth for fastest possible speeds
- 24/7 live chat and customer support available
- 30-day money-back guarantee
ExpressVPN’s reliable server connections make it my top choice for bypassing the “European Visitors” error message. I tested server locations in countries like the US, Canada, Australia, New Zealand, and Japan from my home in the UK. Every server I connected to allowed me to bypass the GDPR restrictions. This is due to ExpressVPN’s best-in-class encryption, which masks your IP address completely. I ran several DNS leak tests to make sure my location data was secure and ExpressVPN passed every one.
During my tests, I found ExpressVPN had fast connection speeds. I was able to connect to sites like The Chicago Tribune instantly and watch news video clips in HD quality. My average US connection speed was 32Mbps — fast enough to stream restricted video content in UltraHD.
You can test ExpressVPN’s reliable, secure servers for 30 days risk-free with its money-back guarantee. I found getting my money back was easy. I contacted customer service using the 24/7 live chat and my refund was processed quickly, no questions asked.
- 5,500+ servers in 58 countries — 1,600+ in the US, 400+ in Canada, 270+ in Australia, 40+ in New Zealand, and 75+ in Japan
- Military-grade encryption
- No bandwidth throttling to keep speeds fast
- 24/7 live chat and customer service available
- 30-day money-back guarantee
NordVPN has over 5,500 servers across the globe with more than 2,000 in the US and Canada — both excellent choices for accessing content blocked by GDPR regulations. I found connecting to servers was simple as NordVPN’s interface is easy to navigate.
I connected to multiple servers during testing by clicking the country name on the interactive map, which automatically connected me to the fastest available server. I like that I could choose individual servers in specific regions. This gave me more accuracy when unblocking websites with local information, like news stories and programming.
I was impressed by NordVPN’s server speeds as they were consistently fast enough to stream in HD quality and browse the web without waiting for pages to load. My average speed was 31Mbps when I connected to servers in the US, Canada, and Australia.
If you want to try NordVPN’s consistent servers, you can use its 30-day money-back guarantee. You can send customer service an email or contact them via the 24/7 live chat and an agent will arrange a refund for you.
- 1 US server connection available
- Military-grade encryption
- Some bandwidth throttling (to prevent congestion for paying users)
- Email support and FAQ pages on the website
- Supported by advertisements
Hotspot Shield’s free VPN can bypass the GDPR content restrictions with its single US server. I tried connecting to the server at different times of the day and found I could always get connected, even when the server load was higher (above 90%). I did notice website load times were slower when the server load was high, taking a few more seconds to fully load. Hotspot Shield does cap bandwidth to prevent congestion for paying users, but the slowdown was minimal.
With a 500MB per day data allowance, Hotspot Shield gives you more than enough bandwidth to access news and entertainment sites. If you want to watch videos or stream TV shows and movies, you’ll find the allowance runs out quickly.
Hotspot Shield’s Elite package has no ads, unlimited data, and access to global servers — but if your goal is just to access one or two links blocked by GDPR, the free version is perfect for you.
How to Choose the Best VPN to Bypass Censorship Blocks
When testing VPNs, I checked each service against the following criteria to ensure it could get around the GDPR content blocks:
- Reliable servers in countries outside the EEA
- Strong security to protect your location
- Fast speeds for quick connections
- Customer support available
- Money-back guarantee for premium services
❓ Why Am I Seeing the “Our European Visitors Are Important to Us” Error Message?
Websites outside the EEA don’t have to conform to the same GDPR laws as websites within the EEA. The laws developed by the GDPR are designed to safeguard your personal data — preventing companies from misusing any information stored or collected from website visitors.
If a website outside the EEA doesn’t conform to data protection principles, you will see the error message. This is because GDPR laws prevent access to any non-EEA website that doesn’t comply with its regulations. While it’s an annoying error message to encounter, these laws are there to protect you.
🔍 Why do I need a VPN to bypass GDPR content blocks?
Sites that are blocked by GDPR use your device’s location information (your IP address) to stop you from accessing them. A VPN routes your connection through a server in a different location outside of the EEA, masking your true IP address and replacing it with a local one. When you visit a website with GDPR restrictions, it sees your device as being in a different location outside the EEA. The site then lifts the content blocks and you avoid the “European Visitors” error message.
💰 Can I use a free VPN to avoid the error message?
You can — Hotspot Shield is one of several free VPNs available on the market that unblocks GDPR content. But not all free VPNs have the resources or security features to keep your data safe. In fact, many are incredibly limited in terms of data allowances, server connections, and data protection.
If you’re able to connect to a server, you’ll likely experience slow streaming and loading speeds, hitting the data cap quickly. Your connection could be unreliable, which also puts your data security at risk if the connection drops, leaving you unprotected.
As privacy is important to you, you should know that some free VPNs generate revenue by tracking your activity and selling the data to third parties, like advertisers. This compromises your personal information, including your location data.
The only way to reliably connect to servers with strong security is by using a quality VPN, like ExpressVPN. If you want to try a VPN for free before subscribing, you can use its money-back guarantee. I found getting my money back with ExpressVPN was easy — I had my refund within 3 business days.
Access Global Content Without Compromising Your Data
With the arrival of GDPR, security and privacy issues are at the forefront on a global scale. By using a reliable VPN, you can access content from sites and services worldwide in a safe and secure way. A quality VPN lets you browse, stream, bank, and shop online anonymously, protecting your personal information and bypassing content blocks.
You can try a VPN service for free before you subscribe by using its money-back guarantee. ExpressVPN has a 30-day guarantee, giving you a whole month to try the service at no risk to you. If you change your mind, you can contact customer service and they’ll arrange a full refund for you.