UltraVPN Reviews and Expert Opinion - October 2019

What do we look at?

UltraVPN Overview

UltraVPN is a new player in the market, who started operations in 2018. They have already grown to become a significant competitor in the market and are rapidly expanding due to their early success. Their popularity can be accredited to their reliable connection speeds and excellent ability to bypass geo-blocks. You can use UltraVPN on all dominant platforms, including Windows, Mac, iOS, and mobile Android devices.

UltraVPN offers an edge over some of its competitors by providing unlimited bandwidth. This means, no matter what you wish to use your VPN for, you can upload and download as much as you like. They also offer a global list of servers with over 100 servers in over 50 countries.

Privacy is a critical factor when looking for a VPN, as consumers want to secure anonymity and cyber safety. UltraVPN has you covered with 256-bit secure encryption and a zero-logs policy to ensure your online browsing is private and anonymous. Their firewall, similar to a kill switch, automatically blocks your internet connection if the connection speed drops. Despite these great security options, it’s challenging to change your protocol, and they offer no DNS options. This VPN is a basics-only service. However, this may be all you’re looking for in a VPN.

One of the biggest influences on the demand for a VPN is its ability to unblock restricted content. UltraVPN is an excellent service that can bypass restrictions on social media, stream local sport, and give you access to popular media around the world. Many VPN services struggle to unblock the popular US Netflix. Unlike some of their competition, UltraVPN is known for ability to bypass Netflix’s geo-restrictions. They achieve this through their Ultraflix feature, which is essentially a dedicated server for users wanting stream shows from the US Netflix. You can connect to this server just like any other, and within just a few clicks you’ll gain access to the streaming site. US Netflix is the most popular Netflix streaming provider in the world due to its extensive range of content. Therefore, the Ultraflix feature has made UltraVPN a very popular product.

While UltraVPN does charge a slight premium for their service, we believe it customers receive value for money. With one, six, and twelve month options, there’s something to suit everyone’s budget and needs. We recommended signing up for a longer holding subscription as you will receive a discounted price and overall better value. They also offer a 30-day money-back guarantee, no questions asked, putting your mind at ease if you are unsure about making a long term commitment.

UltraVPN offers a help centre to troubleshoot problems. While it is not extensive, it does cover the central area of the product and provides a list of frequently asked questions. They offer 24/7 support via their live chat service, where you can get solutions via an email ticketing service. Email ticketing services are known to be less effective than an instant chat with real-life technicians. However, we did find their service to be responsive and helpful. You can alternatively ring their helpline with no charge, and receive immediate phone assistance.

UltraVPN offers an unlimited amount of devices to be used within the same account. This is something that most VPN services do not provide, making it extremely desirable. With unlimited devices, your whole household, family, or workplace can enjoy the benefits of UltraVPN simultaneously.

Pros

  • Unblocks US Netflix
  • Unlimited Bandwidth
  • Unlimited Devices

Cons

  • Limited Servers
  • Basic Settings

Important to know

United Kingdom
2018
No
1
30 days guaranteed
windows mac android ios router

Contact Details

[email protected]

Speed8.4

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers8.2

UltraVPN offers a vast network for their young age, with over 100 server locations in over 50 countries. Having only been active since August 2018, their service coverage has rapidly expanded. UltraVPN is working on having servers in more countries and expanding its current network size. Their central server locations are in the North American region. This target market is an excellent one to crack in to, as the demand for streaming access and local data in the USA is phenomenal.

Despite this, due to the age of the company, their network can’t compete with their competition just yet. A more extensive system makes for less overcrowding and faster connection speeds. Due to UltraVPN’s smaller network, the efficiency of their connections may be dampened and customers may experience a slightly slower speed, depending on location and server demand. Despite this, they offer a great variety of locations; therefore access to data and content is genuinely quite likely. Having a large number of servers are located in the US, means that your connection speeds and access to US content shouldn’t ever be a problem.

Server Locations

Australia
Brazil
Canada
Greece
Iceland
India
Japan
Mexico
Russia
Singapore
South Africa
Spain
United Kingdom
United States

User Experience8.0

UltraVPN is known to be extremely user-friendly. We found it to be quick and straightforward to download and install, and easy to navigate. In our experience with the product, we found nothing to be dissatisfied with as it’s created to serve the everyday user, eliminating the stress of changing settings or adding features. Within the interface, the main console shows your selected location, which you can easily switch from a simple list. A large connect/disconnect button protects you on demand, and if you’re knowledgeable with VPNs, you can access the settings box which has a couple of useful configuration options.

However, unlike some of their competitors, we didn’t find that there was an option to choose the ‘best’ or ‘optimal’ server via a button. We also found that there was no in-built personalized cookie system, so the VPN won’t remember your commonly used locations. This will make connecting each day slightly slower, as your favorite places will have to be searched for again. Despite this, UltraVPN shows you the most appropriate servers for streaming or PSP sharing, saving some delays.

The UltraVPN web console provides access for generating OpenVPN and IKEv2 protocols, enabling the service to be set up manually on other platforms. We did, however, find this set up process confusing, as well as having limited information and guides to help figure it out. For this reason, we can conclude that this VPN is a basics only product; however, for those of you not wanting to access advanced settings, this may be the VPN for you.

Support8.4

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing7.8

UltraVPN offers the following plans

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