AVG Secure VPN Review 2021: Before You Buy, Is It Worth It?

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AVG Secure VPN Overview September 2021

Ever since Avast acquired AVG back in 2016, they’ve made many changes, including releasing a custom VPN. I wasn’t surprised when I noticed that AVG Secure VPN looks like another Avast product (Avast SecureLine VPN). Yet, I was curious to find out if any standalone AVG Secure VPN capability makes it a better choice. So, I did several tests to determine if this VPN has any features that make it stand out.

After a series of tests, I found out that AVG Secure VPN isn’t unique. While it could unblock a handful of streaming platforms, has top-grade security features, and has fast speeds, its server network is pretty small. Not just that, its support channels are limited to a few options, and its privacy policy is questionable.

Luckily, AVG SecureVPN offers a 7-day free trial so you can test out the features yourself and see if it’s a good deal for you. If you need more time to test out the VPN, you can use its 30-day money-back guarantee. If you are not happy with this VPN you can get a full refund and check out these top-tier VPNs on the market that each offer unique VPN features.

Don’t Have Time? Here’s a 1-Minute Summary

AVG Secure VPN Unblocks Netflix and HBO Max but Can’t Access Hulu, BBC iPlayer, Disney+, and Amazon Prime Video

I was disappointed to find out that AVG SecureVPN could only unblock a handful of streaming platforms. I tested all the US servers, including the servers optimized for streaming in Miami, New York, Seattle, Frankfurt and fictional cities like Gotham city, US, and Wonderland, UK. However, I could only unblock Netflix and HBO Max.

Netflix and HBO Max: Unblocked

I was pleased to find out that AVG Secure VPN effortlessly unblocked Netflix and HBO Max libraries during my tests. While I streamed Netflix, I didn’t experience any lag. I was able to watch Manifest in HD with my Netflix US account.

A screenshot showing AVG Secure VPN unblocked Netflix and allowed me to Manifest.

I was able to unblock Netflix and watched shows from my US Netflix account lag-free

Similarly, I had a seamless experience unblocking HBO Max. I connected with the USA Gotham City server and watched all my favorite shows on my HBO account. I got speeds fast enough, which ensured that I had a buffer-free streaming experience. I was able to watch a few episodes of Friends on my computer in HD.

A screenshot showing AVG Secure VPN unblocked HBO Max seamlessly

I was able to unblock HBO Max during my tests seamlessly.

Disney+, Hulu, Amazon Prime Video, and BBC iPlayer: Blocked

For a company in the cybersecurity space for decades, I was surprised that its VPN (AVG Secure VPN) couldn’t unblock most streaming services during my tests. I tested all the servers optimized for streaming, and unfortunately, it couldn’t unblock Hulu, Amazon Prime, and Disney+. In each case, I got an error message that showed I was blocked from accessing the platforms.

It looks like you’re using an anonymous proxy or VPN

Even when I asked a colleague in the UK to test its UK servers with their BBC iPlayer account, they couldn’t break through its geoblocks. They got an error message that prevented them from accessing their account.

“BBC iPlayer only works in the UK. Sorry, it’s due to rights issues.”

If you have an account with any of these blocked services, and you need to keep up with your favorite shows either due to your network issues or while traveling, I recommend using ExpressVPN. I have consistently unblocked all the popular streaming platforms like Hulu, Prime Video, and Disney+ effortlessly. You can try ExpressVPN and unblock popular streaming services seamlessly. It offers a 30-day money-back guarantee so you can claim a refund if it doesn’t work for you.

Speed7.0

Is AVG Secure VPN Fast? Yes! I Got Fast Speeds Across Its Servers

I was pleased to get fast speeds across all the servers that I tested. The speeds were fast enough for surfing the internet securely, streaming in HD, torrenting, and gaming.

Speed Test Results

I got average speeds of 23Mbps which was a 35% drop from my base internet speed. I was impressed with the speeds across all the servers. My base internet speed was around 36Mpbs, and it didn’t significantly drop when I connected with most of the servers. I tested servers close to my location and those far away from me to have proper knowledge of the servers’ performance.

Screenshot of AVG Secure VPN speed tests using the New York, London, Berlin and Tokyo Servers.

I had fast speeds across all AVG Secure VPN servers during my tests.

I tested the New York, Berlin, London, and Tokyo servers. I was surprised that I didn’t get more than a 35% drop in speed even with the Tokyo server, which was farthest from my location. However, the server in London had an 83% drop in speed which was surprising since it wasn’t too far from me. But overall, I got decent speeds fast enough for streaming with all the servers that I tested.

Screenshot of Kill Streak multiplayer game being played while connected to AVG Secure VPN server in Germany

Atlas VPN allowed me to connect with and play Killstreak speedily.

While gaming with AVG Secure VPN, I got fast speeds with all the servers I tested. With the server in Madrid, I got around 25Mbps, which was very fast. However, I still experienced a latency of 170ms, which was detected as a high ping by the game.

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers5.0

Server Network — 60+ Servers in 35+ Countries

AVG Secure VPN has a small network of servers in 38 countries. This includes 28 in Europe, 20 in North America, 9 in Asia, and 1 in Africa, South America, and Australia. I expected AVG to do better than this, especially with its recognition in the software industry. You’ll find a list of its servers in different countries below.

Continents Countries
Africa South Africa
Europe Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Luxemburg, Netherlands, Norway, Russia, Spain, Sweden, Switzerland, UK, and Ukraine
Middle East Israel, and Turkey
North America Canada, Mexico, and the US
South America Brazil
Streaming Germany, UK, and the US
P2P Czech Republic, France, Germany, Netherlands, UK, and the US

The limited number of servers is a concern because an overcrowded server may cause a drop in speed. With only a handful of servers to choose from, it’s no surprise that AVG Secure VPN couldn’t unblock most streaming services. Streaming sites are constantly blocking out virtual servers on most VPNs with a small number of servers, so the more servers you can access, the better. For this reason, a VPN with a large number of servers is an ideal choice any day. PIA has 34400+ servers in 78+, which you can try for yourself, so you don’t need to worry about overcrowded servers.

Security — Military-Grade Protocol With Air-Tight Encryption

AVG Secure VPN uses top-grade security features available in the VPN market. For the security protocol, AVG Secure VPN uses L2TP/IPSec for Mac, IKEv2/IPSec for iOS and, OpenVPN over UDP for Windows and Android. The VPN automatically selects the protocol depending on your device. So you won’t be able to toggle between the VPN protocols. These protocols offer military-grade security that provides airtight protection and ensures your connection through the VPN tunnel cannot be hijacked. AVG also uses the bank-grade AES-256 encryption that’s impossible to break. This means that your internet traffic cannot be spoofed or broken into by a hacker. This way, you’re assured that your data, including the websites you visit, can’t be tracked.

I was also impressed to find out that AVG Secure VPN has a functioning killswitch that keeps your IP address hidden whenever a network glitch occurs. So even if you experience technical issues that cut off your internet connection, you stay protected before the reconnection to the VPN occurs. Not just that, it doesn’t use any virtual servers and owns all its servers. This means a third party (the server provider) cannot install a backdoor on the servers to leak users’ information. Sadly, the VPN lacks a split tunneling feature on the desktop client that allows you to select which apps the internet traffic is excluded from the VPN tunnel.

Privacy — Too Much Sensitive Data Is Logged

I would be wary of using AVG Secure VPN due to its questionable privacy policy. A closer look into the VPN’s privacy policy reveals some uncomfortable facts. AVG Secure VPN keeps your data for up to 30 days! Because of the affiliation with Avast, AVG products like AVG VPN are subject to the privacy policy of Avast. The privacy policy states that it does store connection logs. Information such as timestamps, bandwidth usage, email address, and IP address are logged. While my real IP wasn’t leaked during my tests, I was worried that AVG Secure VPN collects a lot of personal data. Despite maintaining a warrant canary — an assurance that the VPN hasn’t built a backdoor to leak encrypted information from its servers, I noticed that its transparency report is significantly outdated.

A screenshot showing AVG Secure VPN didn't leak my real IP during my tests.

My actual IP address was protected when I connected with AVG VPN’s servers.

The VPN service also clears the air about sharing user’s data with third parties; aside from their partners, the Avast Group, and legal bodies, your data is only stored to improve service delivery or legal purposes. Also, note that the data retention periods may be longer if it becomes necessary for AVG to comply with legal obligations or legal orders and resolve disputes. That said, AVG SecureVPN lacks advanced privacy features like an ad blocker and anti-malware.

Although Avast’s headquarters is in the Czech Republic, which isn’t part of the Five Eyes alliance, the country has cooperated with participant countries. Furthermore, AVG has to comply with the data retention laws of the European Union.

If you’re a privacy-minded VPN user like myself looking for a VPN that doesn’t keep so much sensitive information, I recommend you try ExpressVPN with its privacy-friendly features. It is located in the British Virgin Islands and has built trust among privacy-minded VPN users. With its 30 day money-back guarantee, you can try it out for yourself, knowing that you’re buying in confidence.

Torrenting — It Supports Torrenting With 8 P2P Servers

I was pleased to learn that AVG Secure VPN supports torrenting. In addition to dedicated servers for streaming platforms, the VPN also supports all the major torrenting clients on the market. You’ll find up to 8 different (P2P) servers dedicated to torrenting in the AVG VPN network; 5 in Europe (Frankfurt, Paris, Amsterdam, Prague, and London), and 3 in the US (Miami, New York, and Seattle). However, I couldn’t get fast speeds when I connected with the P2P server in Germany.

A screenshot showing AVG Secure VPN produced slow speeds while torrenting with the P2P server in Germany.

I had speeds fast enough for safe torrenting when I connected to the server in Germany.

Torrenting isn’t illegal in many countries, but downloading illegal titles is against the laws of many nations. My team and I wouldn’t encourage our readers to break the laws of any country. So make sure to check in your country to avoid breaking any rules.

Does AVG Secure VPN Work in China? Yes

I was pleased to learn that AVG Secure VPN works in China. I couldn’t personally test it in China since I don’t live there, so I contacted its support via live chat. The support agent informed me via live chat that the VPN works in China. I searched through the AVG forum website and saw users’ comments in China even though there were complaints that it doesn’t work in all parts of the country.

A screenshot showing AVG Secure VPN Support Agent informing me that its VPN works in China.

Atlas VPN support hinted that its VPN might not work in China.

The fact that AVG Secure VPN doesn’t work in all parts of China is understandable. This is because the Great Firewall of China applies different rules across China and may prevent most VPNs from working there or some parts of the country. However, one of the few VPNs that work for users all over China is ExpressVPN. You can try ExpressVPN yourself for safe browsing in China. It comes with a 30-day money-back guarantee so you can buy confidently.

Server Locations

Canada
Czech Republic
Germany
Netherlands
Switzerland
United Kingdom
United States

User Experience7.0

Simultaneous Device Connections — Connects Up to 10 Devices

AVG Secure VPN works on up to 10 devices per license. I was only able to connect 5 devices during my tests. I connected 2 Android phones, 2 Windows devices, and my iPhone. Reading through the website, the VPN states it can support up to 10 simultaneous device connections. In comparison, there are other VPN services like IPVanish VPN that offer unlimited device connections. If you need multiple device connections numbering more than 10, then IPVanish VPN is for you.

Device Compatibility — Works on Popular Devices on Mobile and PC

I was pleased with how easy it was to connect all my devices during my tests. I connected my Android, Windows, Mac, and iOS devices effortlessly. I didn’t even need to create an account to download or start using the VPN. I was also impressed with the app’s rating on the Google Play Store. It has 4.3 stars (out of 5) from 35,000 reviews.

However, the VPN isn’t compatible with Linux, routers, smart TVs, and gaming consoles. It also lacks a browser extension for Chrome, Safari, Opera, and Firefox.

According to the VPN service, the current version of AVG Secure VPN will work with the following systems:

  • Windows 10, except for Mobile and IoT Core Edition (32 or 64-bit)
  • Windows 8/8.1 except for RT and Starter Edition (32 or 64-bit)
  • Windows 7 SP; any Edition (32 or 64-bit) or newer or Editions
  • Windows that is fully compatible PC with Intel Pentium 4/AMD Athlon 64 processor or higher versions and must support SSE2 instructions
  • Must have 256 MB RAM or higher capacity
  • 300 MB free space on the hard disk
  • macOS 10.10.x Yosemite or newer
  • Android 4.0 or later
  • iOS 9.0 or later

The recommend standard screen resolution must not be less than 1024 x 768 pixels. So if your Windows device does not meet the minimum requirements for installing and using AVG Secure VPN, you are still in luck. I recommend you check out these VPNs that work on all Windows versions.

Ease of Setup & Installation — It’s Super Easy to Set Up AVG Secure VPN

My experience downloading and setting up AVG Secure VPN apps on my PC and mobile was fast and seamless. AVG Secure VPN may not be a top-tier app, but it performs well to give every user a good experience. You simply have to visit the AVG website or search and download the VPN from Google Playstore or the Apple Appstore. Once you’ve set up the app, you can connect with the “Optimal Location” to get the fastest server. You can select multiple languages from the “settings” tab for a language of your choice.

How to install and set up AVG Secure VPN:

  1. Download the App from the website.
    Screenshot of the AVG Secure PC download page
  2. Complete the installation process to complete.
  3. Launch the app.
    Screenshot of encryption toggle setting.
  4. Connect with the server by toggling the ‘Off’ button.

Support6.0

It was disappointing to find only a few support options for AVG Secure VPN. While you’d find a live chat support button for technical inquiries, clicking on that button doesn’t work. I had to click on the live chat option under the Sales tab in the website’s support section before getting the live chat support. On the other hand, you can contact the support via phone call or reach out via email through the Avast ticketing system. But email may take up to 24 hours to get a response, as was the case for me. Other than that, the responses were quite helpful, and my questions were answered promptly.

Screenshot of AVG Secure's live chat support.

I could only access live chat support via the sales tab on the AVG website.

There’s a FAQ page with setup and troubleshooting tips. I also got help via the AVG Support Community. You can either get responses from the support team or other users if you drop a question. I got a response from the AVG team in less than 24 hours.

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing6.0

AVG Secure VPN’s price isn’t worth it due to its limited features. There’s no monthly plan, rather a 1-year, 2-year, and 3-year plan. While the pricing appears fair, it’s a bit expensive, primarily because of the limited range of servers available on their global network. The good news is that AVG Secure VPN offers a 7-day free trial that allows you to test the service for a limited time. However, if you’re using the free trial on Android or iOS, you’ll need to add your credit card information first. While it also has a 30-day money-back guarantee, it comes with some restrictions. You won’t be entitled to a refund if you’ve used more than 100GB of data or connected more than 100 times.

You can pay with Credit Cards, Appstore, Google Play, and PayPal. However, there is no option for anonymous payment like cryptocurrency or international payment methods like AliPay and WorldPay.

AVG Secure VPN offers the following plans

Final Verdict

AVG Secure VPN is the product for you if you only need a VPN that offers basic VPN features. It provides military-grade protection, unblocks a handful of streaming services, and provides decent internet speed. However, I do feel it’s a bit overpriced considering the limited servers available. It was also disappointing that its technical live chat support channel isn’t working. Overall, there’s nothing special about AVG Secure VPN that makes it stand out.

Meanwhile, better VPNs cost less and have a wide range of servers, top-notch privacy features, and optimized servers for streaming. For example, you can try Cyberghost with its optimized streaming servers that genuinely work. It’s even backed by a 45-day money-back guarantee, so you can get a full refund if it doesn’t work for you.

FAQs About AVG Secure VPN

Is AVG Secure VPN good?

AVG Secure VPN is decent for basic VPN use. It offers bank-grade security features, unblocks Netflix and HBO Max, and has fast speeds across most servers. However, it has a handful of servers, doesn’t work with most popular streaming sites, and has a questionable privacy policy.

Because of these limitations, I’ll recommend you try a better VPN that offers advanced features and doesn’t break the bank. PIA costs less than AVG Secure VPN and provides better features like a vast roster of servers, optimized streaming servers that work, and multiple security protocols. You can try PIA with its top-grade features that allow you to surf the internet securely with thousands of servers. You can also test all its features with its 30-day money-back guarantee so you can buy in confidence.

Can I use AVG Secure VPN for free?

AVG Secure VPN offers a 7-day free trial so that you can test out its features. You don’t even need to create an account to use the free trial. The downside is, if you’re using the free trial on Android or iOS, you’ll need to add your credit card information first. If you still need more time to see how the VPN will work, you can take advantage of the 30-day money-back guarantee when you subscribe to any 1-year, 2-year, and 3-year plans.

If you use the free trial, there’s a possibility that Avast may sell your data to third parties as it has done in the past. This is because most free VPNs sell out their user data, and even those that don’t usually have capped bandwidth throttled speeds or can’t unblock most streaming platforms. This is why I’ll recommend you check out these other free VPNs on the market, which my team and I have carefully handpicked and are safe to use.

Is AVG Secure VPN really safe?

Not entirely. While AVG Secure VPN uses military-grade security features to protect your data from being hijacked by hackers, its privacy policy is questionable. During my tests, my real IP address didn’t leak across all the servers. Despite that, I wasn’t comfortable with AVG Secure VPN logging connection data like timestamps and bandwidth usage. Not just that, the parent company Avast has sold its users’ data in the past. So there’s the possibility that the VPN may still sell your data.

If you’re not comfortable with a VPN storing your connection activities or likely selling your personal information to advertisers, I’ll suggest you opt for a more transparent VPN provider. For example, ExpressVPN, in the Andrey Karlov investigation, couldn’t provide any logged data of its users’ VPN usage because they don’t keep logs.

Important to know

Czech Republic
2016
Yes
10
30 days guaranteed

Contact Details

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