A moderately-expensive VPN with underwhelming user experience and lackluster security, AVG VPN does have some highlights going for it, but user reviews and our product testing left this VPN decidedly middle-rung at best. If you’re looking for the best VPN we would recommend going with ExpressVPN.
AVG Secure VPN has a nice, clean interface with an inviting button to toggle on and off the VPN, so usability and setup are above-average. For entertainment options, it does allow international access to US-only Netflix and YouTube content, which is a plus.
Sadly, when connected to UK servers, users often cannot access the BBC iPlayer, which should be simple to connect to. With regard to security, it lacks the robust features that users should expect from such a high price point. Another factor that disappoints is their lack of a no-logging policy—they log certain data for 30-day chunks before erasing— which pierces the protective shield of anonymity that is so important to VPN users.
While we’re talking about cost, it’s important to note that the Android and iOS apps cost extra, beyond the already-inflated monthly subscription cost. Moreover, it only allows one device connection at a time per license. If you want more connections, you have to purchase more licenses.
While the performance and security are adequate enough to use for your international travel needs, it’s disconcerting how much users are getting nickel-and-dimed for features that stronger VPNs offer for free, and with better user experiences.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
29 servers operating out of 20 countries
AVG is one of the simpler VPNs out there, but is effective, utilitarian and gets most of the job done, most of the time. It’s a relatively quick install with intuitive setup and settings configuration. One major drawback is the limited ability to do torrenting, which is a big downfall for many VPN users. We found their 24/7 customer support helpful, but overall the price-to-features quality is not that impressive. After using their 30-day free trial, you may decide to opt for a better VPN where you receive more for your money, and have better security encryption—not to mention, the all-important kill switch that AVG lacks.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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