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Content: Our Score:
Speed 6.0 / 10
Servers 5.0 / 10
User Experience 6.0 / 10
Support 7.0 / 10
Pricing 7.0 / 10
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ZoogVPN Review 2024: Before You Buy, Is It Worth It?

ZoogVPN Overview

I stumbled upon ZoogVPN and was impressed that it spoke to every popular VPN feature that I could think of. With clever marketing jargon, it claims to have anything you can expect from a VPN. ZoogVPN promises exceptional performance for streaming, torrenting, privacy, security, and anti-censorship. So, I had to test this VPN to see if it could substantiate all its claims.

After multiple tests, I found that ZoogVPN compares favorably with some big names in the industry. It unblocks most streaming platforms, allows you to download torrents safely, and secures your data with state-of-the-art technology. However, you’ll have to deal with its small server network and difficulty connecting with some servers.

The free version of ZoogVPN’s service has a monthly bandwidth cap of 10 GB. If you decide to upgrade, you can test out all the extra features of ZoogVPN’s premium version without incurring any costs by taking advantage of the 7-day money-back guarantee.

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Don’t Have Time? Here’s a 1-Minute Summary

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ZoogVPN Unblocks Netflix, HBO Max, Hulu, Disney+, and Amazon Prime Video (But Can’t Access BBC iPlayer)

ZoogVPN impressed me with its streaming abilities. It unblocked most streaming sites that I tested like Netflix, HBO Max, Hulu, Disney+, ITV Hub, and Amazon Prime Video. I streamed lag-free as I watched all my favorite shows.

Netflix, HBO Max, Hulu, Disney+, and Amazon Prime Video: Unblocked

ZoogVPN successfully unblocked popular streaming sites during my tests. This was possible on the “New York 1” server. The Miami server and 2 other US servers failed to unblock most streaming sites. I easily unblocked my Netflix US account and watched popular TV shows on my smart TV in HD. ZoogVPN also seamlessly works with Netflix UK, Canada, Poland and many other libraries around the world.

Screenshot of ZoogVPN unblocking Netflix

I watched popular movies on Netflix lag-free with ZoogVPN

I’m delighted to report that ZoogVPN effortlessly integrates with various popular streaming services. In my personal evaluations, I successfully accessed Hulu, Disney+, HBO Max, ITV Hub, and Amazon Prime Video without any difficulties.

Screenshot of ZoogVPN unblocking Disney+

ZoogVPN allowed me to stream on Hulu, HBO Max, Disney+, and Amazon Prime Video lag-free

There were no lags or buffering while I watched popular movies like Avengers Endgame, Murder Mystery, and The Tomorrow War on my PC.

BBC iPlayer: Blocked

ZoogVPN was unable to bypass the BBC iPlayer block. The streaming platform blocked my access when it discovered that I was connected through a VPN. The following error message was displayed.

BBC iPlayer only works in the UK. Sorry, it’s due to rights issues.

Although ZoogVPN couldn’t unblock BBC iPlayer, I was impressed that it unblocked other popular streaming sites despite having a small server network. On all the platforms that worked, I was able to stream in HD with no issues.

I use CyberGhost to stream BBC iPlayer while I’m away from home. Along with countless other video-streaming services, the BBC iPlayer has its own dedicated server. You won’t have any problems accessing the site thanks to CyberGhost’s habitual monitoring of these connections.

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- 6.0 / 10

Speeds Are Fast on Nearby Servers but Not With Distant Servers

ZoogVPN impressed me with fast speeds on nearby servers but not with distant servers. The speed of the servers far away from my location dropped significantly. ZoogVPN’s 1Gbps servers provided me with unlimited bandwidth, and I was able to stream, play online games, and surf the web unrestricted.

Speed Test Results

Before connecting with ZoogVPN, I had a base internet download speed of 46.23Mbps, upload speed of 6.76Mbps, and ping time of 46ms. During my tests, ZoogVPN servers provided me with an average download speed of 28.7Mbps — a 37.9% drop in my internet speed. I think this is a good indication of ZoogVPN’s dependability when it comes to fast connections, even though many factors can influence a speed test.

Nearby servers like the New York, London, and Canada servers gave me download speeds of 33.84Mbps, 31.09Mbps, and 29.92Mbps. However, my download speed dropped significantly with the distant servers. The server in Japan produced 9.32Mbps, an 80% drop from my base internet download speed.

Screenshot of ZoogVPN speed test results in 4 different locations

I got fast speeds with nearby servers, but my speeds dropped significantly with the distant ones

The upload speeds dropped moderately during my tests. I got an average of 2Mbps on a 6.7Mbps base internet upload speed. This speed was sufficient but not ideal for activities like gaming, where upload speeds and ping matter much more. I saw my latency ranging from 100-400 ms while connected to the VPN and upload speeds between 1-3Mbps. These speeds simply aren’t ideal for fast-paced, multiplayer gaming.

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Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.


- 5.0 / 10

Server Network — 45+ Servers in 25+ Countries

ZoogVPN has only 45+ servers spread across 25+ countries. When compared to larger providers like CyberGhost, which has 100 servers in 91+ countries, its server presence appears limited. The servers, however, cover a respectable amount of territory, including Europe, North America, Asia-Pacific, Australia, and Africa. The largest coverage is in Europe, followed by North America.

ZoogVPN has servers in the US, Canada, UK, Germany, the Netherlands, Norway, Finland, Belgium, Spain, Italy, and France. You can also use servers in Australia, Japan, Singapore, South Africa, Hong Kong, India, Israel, and Russia. Most countries have just 1 server location except for the US, UK, Singapore, Australia, Canada, the Netherlands, and Germany.

Screenshot of ZoogVPN's server page

I was happy that ZoogVPN has servers in regions I was interested in

ZoogVPN has dedicated servers for specific functions, such as streaming, P2P file sharing, and using sophisticated obfuscation methods to avoid censorship. You can learn everything there is to know about each server, including which streaming services it supports, on the ZoogVPN website. You can use this data to zero in on the best possible server to meet your requirements. The free version of ZoogVPN, like many others, does not have servers that can unblock geo-restricted content.

While ZoogVPN’s website does feature ping and server load information for each server, these details aren’t reflected in the apps themselves. Finding the ideal server on the website and using the app to locate it is difficult and time-consuming.

I was blown away to learn that ZoogVPN runs exclusively on bare-metal (physical) servers. This gives ZoogVPN complete hardware autonomy, allowing for the provision of secure, high-performance servers.

The average time to connect is 11 seconds, but I experienced connection issues with some servers. In comparison to OpenVPN, which consistently failed to establish a connection during my testing, the IKEv2 protocol was a breeze to use when connecting to a server on my Windows PC. On the other hand, connecting through OpenVPN on my Android wasn’t all that difficult.

Security — Offers Military-Grade Security

While there aren’t a ton of advanced security options, ZoogVPN has you covered on the essentials. But if you need more sophisticated features like multi-hop, a stealth protocol, or split tunneling, you’ll need to look elsewhere.

Highlighted below are several of ZoogVPN’s security features:

  • AES 256 encryption – It uses military-grade AES 256-bit encryption and a 2048-bit hash key to protect your sensitive data from hackers, snoopers, and other threats. If you’re connecting to the free servers, you’ll only have access to the AES 128-bit encryption.
  • Strong Encryption Protocols – ZoogVPN works with many different protocols, including L2TP/IPsec, PPTP, IKEv2, and OpenVPN over TCP/UDP. IKEv2 and OpenVPN are the only protocols that are pre-configured on the ZoogVPN app. ZoogVPN also offers a SOCKS5 proxy, which can improve download speeds when torrenting.
  • Shadowing function – This feature helps you gain access to otherwise inaccessible content by hiding your digital footprint. China and Iran, two of the world’s most repressive regimes, use deep packet inspection (DPI) to detect VPN traffic and then block it. ZoogVPN Shadowing allows you to avoid this check by masking your VPN traffic as common HTTPS traffic.
  • Kill switch – The Windows and Mac programs for ZoogVPN include a kill switch that, if activated, will prevent data leaks from occurring in the event of an unexpected VPN connection drop. Unfortunately, this feature is disabled by default and must be activated via the settings menu.
  • Auto-reconnect – This feature will quickly reconnect you to the internet if the software cuts off your connection unexpectedly.
  • DNS leak protection – All ZoogVPN client applications have built-in DNS leak protection to ensure that your data remains private. To ensure this feature worked as intended, I checked for IP and DNS leaks on several servers and found none.

Screenshot of ZoogVPN passing my DNS leak test

I was happy that ZoogVPN kept my identity safe

ZoogVPN makes use of third-party DNS servers. During my tests, I found out that it uses Cisco’s OpenDNS, which offers fast domain name resolution speeds and keeps your traffic secure from suspicious websites.

One thing that ZoogVPN lacks is a split-tunneling feature. A split-tunneling feature helps exclude certain apps from the VPN tunnel. It provides the flexibility that allows you to browse local websites faster and securely while conserving bandwidth.

Privacy — Zero-Logs Policy

ZoogVPN meets requirements for protecting your online privacy by strictly enforcing a no-logs policy that guarantees it won’t log your user activity, IP addresses, log-in/log-out sessions, or connection timestamps.

Although the service does not record any personally identifiable information, it does store your email and password so that it can provide better service, keep your account secure, and respond to any questions or concerns you may have. If you are concerned about giving out your real email address, the VPN suggests using a disposable one. To ensure the best possible service, it also compiles statistics on how much data users upload and download overall.

ZoogVPN is incorporated in Greece, a privacy-friendly jurisdiction. Unlike other countries in the 5/9/14 Eyes data-sharing alliance, Greece does not require VPN service providers to disclose their customers’ personal information. As a member state of the EU, Greece is subject to the General Data Protection Regulation, which mandates that any EU-based service provider must inform you of any data request.

Screenshot of ZoogVPN privacy policy page

I was pleased to see that ZoogVPN is strict about ensuring my privacy

No external audit of ZoogVPN’s security has been performed as of yet. However, customer service told me that the VPN plans to implement one as soon as it finds a dependable and trusted partner. For the time being, you’ll have to take ZoogVPN at its word that it doesn’t keep logs.

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Torrenting — Supports P2P, but Speeds Are Slow

ZoogVPN supports torrenting on some servers indicated as P2P on the server drop-down menu. These servers are located in Austria, Germany, Denmark, the Netherlands, Spain, Hong Kong, Israel, Singapore, Australia, the UK, and the US.

Most of the P2P servers are in Europe. So, you could experience slow speeds if you’re far from the server location and can’t connect with a P2P server close to you. It took almost a day to download a 700MB public domain torrent file during my tests.

Screenshot of safe torrenting with ZoogVPN
I didn’t get fast speeds while connected to the ZoogVPN torrent-friendly server in Poland

ZoogVPN is safe for torrenting. It has a zero-logs policy, automatic kill switch, and DNS leak protection. So, you could easily download torrents and carry out P2P file-sharing safely without any malware or virus infecting your computer as long as you’re willing to endure long download times.

Keep in mind that my team and I don’t condone illegal torrenting, so be sure to check the rules and regulations in your country and make sure the torrents you download are copyright-free.

Does ZoogVPN Work in China? Yes!

ZoogVPN works in China but requires a technical setup. Since I don’t live in China, I couldn’t personally test the VPN there. However, customer support confirmed that the VPN works there and sent me a guide on configuring the VPN to work in China.

Screenshot of chat with ZoogVPN support confirming the VPN works in China

ZoogVPN support provided me with a step-by-step guide to setting up the VPN to work in China

ZoogVPN has an obfuscation feature called ZoogShadowing that allows you to use the VPN in censorship-heavy countries like China, Qatar, UAE, Iran, Turkey, and others. These servers are marked with a mask symbol in the server drop-down menu. The VPN uses obfuscated servers that make your traffic appear as normal HTTPS traffic, making it less likely to be blocked or detected as a VPN connection. ZoogVPN also uses manual IP resolution that makes it possible to access the VPN apps/websites unrestricted even if censorship-prone countries blocked it.

Keep in mind that using a non-government-approved VPN is illegal in China. However, there haven’t been any cases of tourists being penalized for using a VPN. Instead, the country uses tools that technologically block many VPNs from working over there.

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Server Locations

See all supported locations...

User Experience

- 6.0 / 10

Simultaneous Device Connections — Unlimited Device Connections

ZoogVPN’s paid plans allow you to protect an unlimited number of devices, so you can spread the VPN’s protection throughout your home. But the free plan only allows for one device connection, so you can’t test it out on multiple gadgets at once unless you upgrade to a paid plan.

During the time that I spent evaluating the premium service, I synchronized all of my electronic devices, including an Android phone, an iPhone, a Windows PC, and a smart TV, and I found that each one performed faultlessly.

Device Compatibility — Works on Multiple Platforms

ZoogVPN is ideal for anyone seeking a VPN service that supports a wide variety of devices. It’s compatible with both PC and Mac computers, as well as iOS and Android mobile devices. It can also be used with Linux, gaming consoles, and streaming devices. Additionally, there are custom apps for Android TV and Firestick, making it a fantastic choice for watching live sports and entertainment channels on a big screen.

ZoogVPN also supports router installation, allowing you to secure a network of devices simultaneously. Despite the complexity, ZoogVPN’s website offers clear instructions for getting started. A wide variety of routers are supported, including those running DD-WRT, ASUS, Mikrotik, D-Link, TP-Link, Linksys, Tomato, Tenda, and OpenWRT.

If you want to take on the challenge of manual configuration, ZoogVPN has a setup guide to help you get up and running. Helpful instructions for installing and configuring ZoogVPN on various platforms can be found on the service’s official website. It is unfortunate that ZoogVPN does not provide browser extensions, as some users are only interested in browser-based encryption.

Ease of Setup & Installation — Simple and Straightforward

ZoogVPN is easy to set up on multiple devices. It offers user-friendly native apps for popular devices and manual configuration settings with tutorials available on its website.

The server list can be accessed through the drop-down menu within the ZoogVPN app. While it’s nice that ZoogVPN’s apps highlight streaming, P2P, and Zoog Shadowing servers, the interface isn’t particularly attractive and doesn’t permit much customization.

In the middle of the app’s main screen is a button you can press to initiate connection with the server. The app settings menu is located in the right sidebar. In this section, you’ll find the settings menu that allows you to switch the security protocol or activate the kill switch.

Steps to Installing ZoogVPN on Windows

  1. Sign up for ZoogVPN. In order to begin using the service, you must first register for an account on the provider’s website and verify your email address.
  2. Download the Windows installation file. After logging in to the control panel for your ZoogVPN account, proceed to download the Windows client.
    Screenshot of ZoogVPN's app download page
  3. Run the installer. To get the program up and running, just follow the on-screen prompts to complete the installation.
  4. Launch the application and sign in. Enter your email address and the password that you chose when you created your account.
  5. Choose VPN server. To choose a server, click the drop-down menu that’s located in the server section.
    Screenshot of ZoogVPN app interface
  6. Establish connection. Click the power icon to connect the server and start using the service.


- 7.0 / 10

Customer support from ZoogVPN is prompt and efficient. The provider offers email, live chat, online ticketing, phone, and even email support in addition to a knowledge base with frequently asked questions (FAQs) and instructions for configuring the service.

I used live chat a few times and was always connected to a representative in less than 3 minutes. Given the effectiveness of live chat as a customer service tool, I queried whether or not their claim that no user information is stored had been independently verified. Although I had no luck reaching anyone via phone, I did get responses within 10 minutes via the ticketing system and email. All of my questions were answered, and the representatives even went out of their way to provide additional information when it was needed.

Screenshot of live chat with ZoogVPN support

I was pleased to see that ZoogVPN provided me with helpful feedback

While the setup guides and FAQs are both well-written and helpful, I still needed to get in touch with customer support to get answers to the majority of my questions. If you prefer to interact with companies through social media, you can find ZoogVPN on Twitter, Facebook, and Instagram.

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How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.


- 7.0 / 10

The prices offered by ZoogVPN are undeniably very affordable. I offer users the choice between two different plans: a free plan and a paid plan. The monthly bandwidth cap for the free plan is 10 GB, there are very few servers available, and the encryption is less secure. On the other hand, this is a fantastic opportunity to see if a VPN service meets your needs before investing in a subscription.

Depending on your needs, you can choose from a two-year, annual, six-month, or monthly premium subscription. Signing up for a longer subscription period will save you more money. For instance, the two-year package offers a staggering 85% off the regular cost. ZoogVPN accepts payments through PayPal, all major credit/debit cards (Visa, Mastercard, and American Express), Bitcoin, UnionPay, JCB, and Paymentwall.

You can test out ZoogVPN without taking any financial risk thanks to the company’s seven-day money-back guarantee. That’s a lot shorter than the 30-day refund period offered by the vast majority of VPN services. While a longer money-back guarantee is always appreciated, the free version of ZoogVPN offers a sufficient risk-free trial for most users.

Be aware that if you have used more than 2GB of bandwidth, you will not be entitled to a full refund. Also, customer support will have to troubleshoot your issues first. You must send an email to support outlining your cancellation’s grounds in order to receive a refund.

ZoogVPN offers the following plans

1-Month plan
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2-Year plan
per month
Save 81%
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Save 81%
1-Year plan
per month
Save 70%
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Save 70%

Final Verdict

If you aren’t an IT professional in need of top-tier speed and security, ZoogVPN is a solid choice that should suffice. The VPN service offers fast connection speeds when connecting to nearby servers, unrestricted access to content from around the world, top-notch security, and does not record user activity. Additionally, it has effective torrent support, permits an unlimited number of device connections, is affordably priced, and functions well in censored nations.

Unfortunately, ZoogVPN isn’t quite as great as it could be due to a few key issues. No split-tunneling or ad-blocking capabilities, nor any of the more advanced security features such as RAM-only servers, are provided. Furthermore, ZoogVPN’s speeds are subpar when connecting to far-flung servers, the service has a limited number of servers, and its premium plans are only backed by a 7-day money-back guarantee.

If you need a VPN that can handle more intensive tasks, like streaming video at high speeds or protecting sensitive data, ExpressVPN is the best option. You can try ExpressVPN risk-free for 30 days and get your money back if you’re not completely satisfied.

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FAQs About ZoogVPN

Is ZoogVPN good?

Yes, ZoogVPN is a decent service with the potential to become a leading VPN. It offers top-notch security, quick speeds on nearby servers, no-log privacy, and lag-free streaming on your preferred streaming services. However, I had a few issues connecting with some servers on the Windows app. That notwithstanding, ZoogVPN performs excellently for a small VPN.

Can I use ZoogVPN for free?

Yes, ZoogVPN offers a free version that allows access to servers in 5 locations but it caps your data at 10 GB per month. The no-cost plan also allows just a single connection at a time and offers fewer features overall. This includes less robust 128-bit AES encryption, limited streaming options, and no support for P2P connections.

Using a free VPN service is generally not advised due to the security risks inherent in doing so. However, if you’re only interested in a free service, there are some reliable free VPNs that offer unlimited data and some of the best security features available.

Is CactusVPN really safe?

Yes! ZoogVPN keeps your data secure with its military-grade encryption, a kill switch, secure protocols, and a strict no-logs policy. I found it especially satisfying that during ZoogVPN’s testing, my real IP address was not exposed. Since its jurisdiction respects users’ right to privacy, the VPN is also not obligated to provide authorities with user information.

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