What do we look at?
Content: Our Score:
Speed 4.0 / 10
Servers 5.0 / 10
User Experience 6.0 / 10
Support 4.0 / 10
Pricing 6.0 / 10
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VPN.Asia Review 2024: Before You Buy, Is It Worth It?

VPN.Asia Overview

Headquartered in Hong Kong, VPN.Asia gets mixed reviews on app stores but is one of the few VPNs that claim to work in China. Since China-friendly providers are hard to find, I decided to see for myself if VPN.Asia was any good despite discouraging feedback from users.

So, I assessed the VPN’s user-friendliness, server network, streaming capabilities, and security and privacy features. By the end of my tests, I was disappointed with VPN.Asia’s slow speeds, limited access to streaming sites, small, overcrowded server network, unverified logs policy, and inconsistent support. While it has a few positives, VPN.Asia can’t compete with more established, industry-leading VPNs. That said, VPN.Asia is backed by a 30-day money-back guarantee, so you can try it with no risk if you’d rather find out for yourself.

Don’t Have Time? Here’s a Short Summary (1-Minute Read)

VPN.Asia Works With Netflix (But Can’t Access Hulu, Disney+, Amazon Prime Video, HBO Max, or BBC iPlayer)

VPN.Asia can help you access Netflix if you need to get around a corporate firewall or if you travel outside your country and want to watch your home library. That said, my team and I couldn’t get VPN.Asia to unblock Hulu, Disney+, Amazon Prime Video, HBO Max, or BBC iPlayer during our tests.

Netflix US, UK, Canada, and Asia: Unblocked in Low Quality

My fellow reviewers and I tested VPN.Asia servers in the US, UK, Canada, Japan, and Thailand and managed to access the streaming site on every server we tested.bypassed the dreaded Netflix US proxy error and watched Bojack Horseman, but couldn’t stream it in HD  — the video often stopped to buffer for a few seconds, or became suddenly pixelated.

Screenshot of VPN.Asia unblocking Netflix while Bojack Horseman streams

VPN.Asia unblocked Netflix US, but my streams had the occasional lag

My team reported the same laggy video and occasional pixelation when they tried streaming Netflix libraries in the UK, Thailand, and Japan. This flaw didn’t make the streams completely unwatchable but was definitely annoying to deal with.

Hulu, Disney +, Prime Video, HBO Max, and BBC iPlayer: Blocked

VPN.Asia couldn’t unblock Hulu, Disney +, Prime Video, HBO Max, or BBC iPlayer during my tests. When I tried to watch any TV shows or movies on these platforms, I’d either get a black screen or a proxy IP error message like this one:

Sorry, Disney+ is not available in your region.

If you want consistent access to all your paid streaming sites while you’re outside the US, you should try CyberGhost’s optimized streaming servers that unblock most popular platforms. Not only can CyberGhost access most Netflix libraries, but you’ll never see a proxy error when trying to access Hulu, Disney+, HBO Max, Amazon Prime Video, or BBC iPlayer. That means you can keep up with all the shows and movies you pay to watch, even if you travel abroad or encounter problems watching on your usual network.

Speed

- 4.0 / 10

Is VPN.Asia Fast? It’s Decent — If Your Network Is Already Fast

VPN.Asia’s speeds were sufficient for streaming, gaming, and even torrenting during my tests. But that’s because my network speed without a VPN connection is pretty fast already. If your network speeds are on the slower end of the scale, connecting to VPN.Asia may cause a more noticeable slowdown and affect your ability to stream or play online games.

Speed Test Results

VPN.Asia consistently cut my network speeds by half, regardless of the server I tested. Without a VPN connection, my home network averaged about 140Mbps. After connecting to VPN.Asia’s servers in Tokyo, Phoenix, London, and Amsterdam, I noticed my speeds ranged between 47Mbps and 79Mbps. That’s about a 50% reduction in speed — no big deal if you’re on a fast network, but possibly disruptive if your speed is lower than 50Mbps before you connect to VPN.Asia.

Screenshot of VPN.Asia speed test results

My speeds with VPN.Asia were fast enough for most online activities

During my tests, I was able to stream videos, play games, and torrent on all the servers I tested. Usually, faraway locations have the slowest speeds, so I was surprised that VPN.Asia’s servers in Tokyo and London had roughly the same results despite being thousands of kilometers away from me. The server in Amsterdam was a bit slower, but not enough to cause noticeable slowdowns.

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers

- 5.0 / 10

Server Network — Limited Options With Some Privacy-Friendly Locations

VPN.Asia has 40+ servers in over 30 countries — a relatively small network, but with servers in VPN-friendly nations like Switzerland and Spain. These nations have strict privacy laws that protect your data even when it passes through servers located on their territory.

On the downside, small server networks are more likely to include IP addresses that get identified as VPN servers and blocked by websites, corporate, and government firewalls. This was the likely reason why VPN.Asia couldn’t unblock most streaming sites I tested.

Unfortunately, VPN.Asia doesn’t have a “favorite servers” option, so you can’t save your best-performing servers and instead have to search for them manually every time. In contrast, premium VPNs like Private Internet Access (PIA) offer a simple way to tag and later find your top servers. PIA also has over 35,000 servers in 91+ countries — a large enough network that you won’t have to worry about overcrowding or servers getting blacklisted by your favorite streaming sites. You can try using PIA and its massive server selection completely risk-free for 30 days with its money-back guarantee.

Security — No Extra Features, but VPN.Asia Passed My DNS Leak Test

VPN.Asia provides military-grade encryption with the AES-256-bit cipher and SHA-256 hash algorithm — the industry standard for reputable VPNs. This level of encryption hides your data under a wall of protection that’s nearly unbreakable. However, I couldn’t find any evidence of VPN.Asia using Perfect Forward Secrecy — a process that safeguards your privacy by changing encryption keys after every session.

For a small-name provider, VPN.Asia also keeps up with top-tier providers by letting you choose from various tunneling protocols, like OpenVPN UDP/TCP, L2TP/IPsec, and PPTP. I was also impressed that VPN.Asia’s “Stealth” protocol option, which uses OpenVPN over TSL/SSL, allows you to get around tough firewalls by hiding all traces of the VPN from your network traffic. All these options let you balance speed, security, and device compatibility.

I decided to put the VPN’s encryption technology to the test with a DNS leak test after connecting to a server in Los Angeles, USA. The test finished and showed only VPN.Asia’s VPN servers in the results. Multiple tests resulted in the same outcome — VPN.Asia kept my data from leaking 100% of the time.

Screenshot of a successful DNS leak test while VPN.Asia is connected to a server in the UK

DNS leak test results showed I remained protected when connected to VPN.Asia’s servers

I was happy to find a working kill switch in VPN.Asia’s settings menu. The feature is on by default, ready to activate the moment you lose your connection. This ensures none of your data leaks during a VPN crash or any other technical problem that may cause the VPN to disconnect. Conveniently, I could disable the kill switch using the toggle in the settings menu.

Screenshot of VPN.Asia's kill switch settings

VPN.Asia’s kill switch worked perfectly, shutting off my internet when I disconnected

I was also impressed that VPN.Asia let me retain control over my LAN devices — such as my printer — even when the kill switch cut me off from the internet. That said, I didn’t find a split tunneling function — a standard VPN feature that lets you select websites and apps that can bypass the VPN connection and access local content.

Privacy — No-Logs Policy Has Yet to Be Verified by an Audit

As a privacy-minded VPN user, I wouldn’t trust VPN.Asia to keep me anonymous online. According to its privacy policy, VPN.Asia doesn’t log anything you do online while connected to its servers. However, VPN.Asia hasn’t had an independent third party verify this claim, so you’ll just have to take its word for it.

I grew even more worried that VPN.Asia collects data to facilitate payments, shares data with Google analytics, and retains bits of personal information for “record-keeping” and marketing. While this data is anonymous, this involvement from third parties like Google makes me feel uncomfortable with using VPN.Asia’s service.

The company’s jurisdiction is a bit vague, too. VPN.Asia claims to be subject to the laws of the British Virgin Islands, but its parent company, SpiderSilk Ltd, is based in Hong Kong. The Hong Kong national security law — passed by the Chinese central government — allows local law enforcement to intercept communications without a warrant. Essentially, this means that Chinese authorities can bypass Hong Kong courts to obtain user data from companies like SpiderSilk and their subsidiaries, like VPN.Asia.

If you value online anonymity, I’d recommend a VPN that doesn’t collect any data at all and is based entirely in a country that respects online privacy. ExpressVPN has a zero-logs policy that’s been verified by a third-party audit, and it’s headquartered in the British Virgin Islands — a country known for strong privacy laws.

Torrenting — Allowed, But I Don’t Recommend It

VPN.Asia is not ideal for torrenting because its no-logs policy has no independent verification, so no one knows for sure whether the company collects logs. Since even accidental downloads of copyrighted material can get you in legal trouble in certain countries, the last thing you want is for your VPN to keep record of what you’re doing online. To avoid civil and criminal penalties while torrenting, it’s best to download only unprotected files, and use a reputable VPN to mask your identity in case you inadvertently download something copyrighted.

Does VPN.Asia Work in China? It Claims to, But I Wouldn’t Trust It

I don’t live in China, so I asked customer support if VPN.Asia works in China, and the agent assured me that it does. Sadly, I have no way of verifying this info myself. However, I wouldn’t recommend using this VPN while traveling to mainland China anyway as VPN.Asia’s parent company is subject to Chinese security laws.

Screenshot of VPN.Asia's live chat agent confirming that VPN.Asia works in China

Support claims VPN.Asia works in China, but I have no way of confirming this myself

If you need safe and anonymous access to the open web in China, Saudi Arabia, and other countries with web surveillance, I recommend using ExpressVPN. It’s got a proven no-logs policy that’s been confirmed during a real-world police investigation. Turkish law enforcement seized ExpressVPN’s server in the aftermath of a Russian ambassador’s assassination, only to discover that there are no logs of user data.

Keep in mind that using a VPN that’s not authorized by the government is a crime in China, and a VPN’s protection doesn’t give you the license to commit illegal acts. That said, there haven’t been any reports of Chinese police apprehending tourists for using unapproved VPNs. Instead, Chinese authorities there rely on advanced firewalls to detect and block VPN connections.

Server Locations

Australia
Austria
Belgium
Canada
Hong Kong
India
Italy
Malaysia
Netherlands
Poland
Russia
Singapore
Spain
Thailand
United Kingdom
See all supported locations...

User Experience

- 6.0 / 10

Simultaneous Device Connections — Use On 10 Devices at Once Without Major Slowdowns

VPN.Asia allowed me to secure up to 10 devices at the same time — which is incredible for a smaller VPN. While it’s not as great as the unlimited device connections that I could get with IPVanish, 10  devices at the same time was still a lot, and I could even share the account with friends and family.

Though some VPNs slow down with each device you connect, using multiple gadgets at the same time had little effect on VPN.Asia’s performance during my tests. I tested VPN.Asia on my Windows 10 HP laptop, MacBook Air, a Samsung Galaxy A8 smartphone, and iPhone X, and only noticed 3-5 extra seconds of buffering when streaming on all these devices at once.

Device Compatibility — Full Support for PC, Android, and iOS

I was glad to learn that VPN.Asia has native apps for most common devices. These include:

  • Desktops: Windows, macOS, Linux
  • Mobile: Android, iOS
  • Smart TV: Android TV
  • Routers

I couldn’t find a way to install it on any other smart TVs or gaming consoles, but it was easy enough to get VPN.Asia working on my router. This way, VPN.Asia protected my entire network, so I could stream on my Fire TV Stick and play games on my Xbox One.

Ease of Setup & Installation — Easy, but Unreliable Windows App

Installing VPN.Asia was straightforward on all the devices I tried, with only 3 basic steps and an average setup time of only 5 minutes. Once installed, all the apps worked well except for Windows, which kept crashing.

Quick Guide: 3 Steps to Installing the VPN.Asia App on Windows Desktop

  1. Make an account and download VPN.Asia. Once you’ve downloaded the installer, double-click to open it.
  2. Click “Next,” then “Install.” This will install VPN.Asia with the default options.
  3. Open VPN.Asia and connect! Just go to the settings menu to update the app with your credentials, then go back and click the big button to connect to VPN.Asia.

Despite being simple to set up, VPN.Asia’s Windows app occasionally crashed when I tried to connect to a server. I was suddenly disconnected about once per hour, which got annoying very quickly. Other times, servers wouldn’t connect at all, or the app would reject my login credentials. A live support agent told me that a firewall caused my login problem, but I couldn’t figure it out. I tried reinstalling the app, but it didn’t help. When I tested other VPNs to see if I’d have the same “firewall” problem, I could log in and connect with no issues.

Screenshot of a chat exchange with VPN.Asia live support

I got troubleshooting ideas from VPN.Asia support, but couldn’t solve my login issues in the Windows app

VPN.Asia also lacks a search bar, meaning that you can’t type in a server location and search for specific countries or cities (as you can with most top-tier VPNs). Instead, you have to scroll through the list of countries until you find the one you want.

Oddly, when I first opened the VPN.Asia app, it defaulted to a server in Australia. I’m in the US, so this default server was much slower than other options in my home country. I had to browse the menu for a server closer to me to get the best speeds. Rather than scrolling through a list like this, I prefer using ExpressVPN’s Smart Location feature, which pairs me with the fastest server automatically every time I test it.

On the upside, I was pleasantly surprised that VPN.Asia’s Android app let me choose between several common UDP and TCP ports. While this feature is intended for advanced users, it was still nice to see this much flexibility in VPN.Asia’s Android app.

Support

- 4.0 / 10

VPN.Asia’s support is effective, but I found that it’s not “live”, and definitely not “24/7” as the company claims. 

The options include a chat window, a ticket submission form, email, and an online knowledge base. Seeing the live chat option was a pleasant surprise for me since most small VPN vendors don’t have one, but I was quickly disappointed when VPN.Asia didn’t have enough agents to give answers in real time. Some of my queries got answers within minutes, while others got no reply at all. When I asked whether VPN.Asia keeps logs, I heard back within a few minutes, and the agent promptly answered my questions with a link to more information. On the other hand, I never heard back when I asked whether the VPN offers a full split tunneling feature, which I couldn’t find in the app.

Screenshot of an exchange with VPN.Asia 24/7 chat support

Occasionally VPN.Asia live chat support replied quickly; other times, my questions went unanswered

The online help ticket form was easy to use, but reply times were just as unpredictable as with VPN.Asia’s chat. My first support ticket took about 6 hours to get a reply, but my second one got no response whatsoever. VPN.Asia’s “knowledge base” was also nothing more than a few setup guides for different device types. I couldn’t find answers to basic questions, such as, “What if a server doesn’t connect,” or “Does VPN.Asia work in China?”

The customer support at VPN.Asia has a long way to go before it can compete with top VPNs on the market. Its limited knowledge base makes it hard to find answers, especially when support agents can take so long to respond. If I am paying for a VPN, I expect it to have a 24/7 live chat with quick answers to get me help as soon as I need it. For a provider with a reliable support team, you can use CyberGhost and take advantage of its 24/7 live chat support. You’ll find that CyberGhost also has an extensive online knowledge base that can give you answers to nearly every common question.

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing

- 6.0 / 10

VPN.Asia is priced similarly to most top-grade VPN providers, and its 2-year plan offers the best value. That said, the pricing is hardly justified given all of the VPN’s shortcomings. While VPN.Asia doesn’t offer a free trial, you can use its 30-day “happiness guarantee” — or money-back guarantee — to test it out before deciding whether to keep your subscription.

You can pay with major credit cards, Bitcoin, PayPal, Mint, FasterPay, and Dollar General. However, if you’re not using PayPal, your payments will be processed through Paymentwall, a third-party payment provider. Paymentwall erases all your data after each transaction, and I was thrilled to see that VPN.Asia adds this extra layer or privacy to your payments. Having crypto as a payment option is another massive bonus since it lets you stay anonymous at checkout.

VPN.Asia offers the following plans

1-month plan
 
$5.99
per month
 
View Plan
2-year plan
$5.99
$2.49
per month
Save 58%
View Plan
View Plan
Save 58%
1-year plan
$5.99
$3.49
per month
Save 42%
View Plan
View Plan
Save 42%

Final Verdict

While VPN.Asia keeps your connection private with military-grade encryption, it fails to unblock most streaming sites, causes a significant speed drop, has glitchy apps, and lacks an independent privacy audit. These issues are too glaring for me to recommend VPN.Asia, especially when there are so many solid alternatives that cost about the same.

For example, some CyberGhost plans are even cheaper than VPN.Asia’s best deals, yet they offer thousands of lightning-fast servers that unblock most popular streaming sites. Its security and privacy features were also verified by AV-Test — an independent third-party cybersecurity institute. If you want to make sure that the VPN is right for you before committing, you can try CyberGhost yourself with its money-back guarantee, which is even longer than VPN.Asia’s at 45 days.

FAQs About VPN.Asia

Is VPN.Asia any good?

VPN.Asia is decent — it has lots of strong points, but lacks some basic features that most top-grade providers offer. It gives you military-grade encryption, a kill switch with a whitelister to exempt local devices, and a no logs policy. What’s more, its servers can unblock Netflix, and its apps are easy to set up.

Unfortunately, VPN.Asia’s mediocre speeds, limited streaming capabilities, unreliable apps, and slow customer support hold it back from competing with the top providers. Its logs policy also hasn’t been independently audited, so you can’t be sure that it’s legitimate.

Can I use VPN.Asia’s apps for free?

You can’t get a VPN.Asia free trial, but every subscription comes with a 30-day money-back guarantee, so you can try it and get a refund if you’re unsatisfied.When I asked for a refund through the online chat on VPN.Asia’s platform, the representative instructed me to submit a refund request via email. Following their guidance, I sent an email, and within 48 hours, my refund was authorized. I received the refunded amount four days later.

Does VPN.Asia keep my data safe?

Although VPN.Asia’s website states it has a no-logs policy, there’s been no third-party audit to confirm this claim. VPN.Asia has never been caught storing logs or otherwise betraying their customer’s privacy, but its parent company’s Hong Kong headquarters place it under the jurisdiction of Chinese security laws. If you’re a privacy minded user, CyberGhost’s secure NoSpy servers will offer more reliable protection.These servers are located in Romania, and since the country has no data retention laws, you don’t have to worry about authorities spying on your online activities. If you want to try both providers and see which one you like better, VPN.Asia and CyberGhost both have money-back guarantees that let you get a full refund if you’re not satisfied.

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