Warning! Even after paying for a subscription, I was unable to download LimeVPN or use it at all for a good 3 weeks. Although customer service reps offered to take over my computer to troubleshoot, I didn’t feel comfortable giving them unlimited access to my device (or personal data). This review is based on my experience using LimeVPN on my Android phone.
LimeVPN is marketed as a budget VPN provider. To figure out if “budget” means low quality, I thoroughly tested this VPN myself — spoiler alert: I wasn’t impressed.
LimeVPN offers two different annual plans: Basic and Pro. The Basic plan is attractively priced, but very restrictive in its features. While the Pro plan comes with more features and better performance, it’s quite expensive and compared to what you can get for a cheaper price from top providers – it’s not a good deal.
Security-wise, LimeVPN is pretty typical. It uses good encryption to secure your data from any interference from third-parties like hackers, advertisers, or governments. However, it keeps logs of your personal information and online activity — which is concerning because the whole point of a VPN is to keep you anonymous.
If unblocking streaming sites is more important to you than security, you’ll still be disappointed. It cannot unblock Netflix US libraries and struggled with other popular platforms like HBO and Disney+. A limited number of servers usually means it’s easy for the platforms to flag and block your connection, meaning you’ll get the dreaded proxy error message.
LimeVPN lacks the server numbers to unblock worldwide libraries as it only services 8 countries. With 11 US locations and 2 US servers dedicated to video streaming I expected LimeVPN to unblock US video libraries but it only managed to unblock Hulu. All 11 servers failed to unblock Netflix US, HBO, Disney+, and Prime Video. Even with Hulu, speed was a let down and I experienced a lot of buffering.
Streaming services use very sophisticated algorithms to manage their geoblocks. These algorithms are updated regularly and may even trouble premium VPNs from time to time. As an ardent streamer myself, I know the importance of multiple server locations in a streaming VPN. If one IP is flagged, you switch to a different server location and finish watching your movie.
LimeVPN only has 24 server locations, hardly enough to inspire confidence as a streaming VPN. Server limitation is likely to increase lag and buffering because of overcrowding. It also makes it very easy for the geo-restricting software to detect the VPN connection and ban it, locking you out of your favorite programs.
By contrast, for a similar price tag, CyberGhost has more servers distributed across countries to allow you bufferless streaming.
LimeVPN offers a dedicated 1Gbps bandwidth option, but you’ll have to subscribe to the pricey Pro plan. With dedicated bandwidth, overcrowding will be less of a problem. Don’t think that you’ll be enjoying the full 1Gbps browsing though — speed is also largely determined by your Internet Service Provider (ISP).
With the Basic plan, LimeVPN promises shared speeds of up to 10Gbps. This is in no way a reflection of what you’ll experience when using this VPN. A shared bandwidth is only as fast as the number of users. The more the users, the slower the speeds. My speeds dropped by a 75% average across all the servers I tested.
I get more reliable speeds with ExpressVPN — never less than 30Mbps in all the time I’ve used it (over 4 years now).
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
LimeVPN’s server network size isn’t impressive — especially with its premium pricing. It only has 24 server locations distributed in 8 countries around the world (none in Africa or South America). Popular locations aren’t serviced well either with only 12 in the US, 2 in the UK, and 1 in Australia.
With such a small number of server locations, you are at risk of facing overcrowded servers, slower speeds, and connection drops. I’m an avid streamer and gamer so I know I need a VPN with as many server locations as possible to ensure I have reliable access to the content I want with no slow-down.
For a cheaper monthly price, you can get a tried-and-tested provider like CyberGhost, which offers 100+ server locations with fast speeds.
LimeVPN has powerful safeguards against data leaks. Plus, it offers full-scale 256-bit data encryption to keep your data private. It even owns and manages its servers and networks so you run little risk of third-parties gaining access to your data.
On the flipside, LimeVPN’s agents asked for remote access to my computer. It was meant to help me troubleshoot but it made me very uncomfortable to think that a VPN could employ such risky practices. Remote sharing is well-documented to transfer malware between computers.
By comparison, ExpressVPN compliments high-end security features with privacy-friendly troubleshooting practices. I have never been requested for remote access, for one.
LimeVPN has a no-log policy, but it’s not strict enough for me to trust it 100%. It does not record the sites you visit or the files you access and download. However, it will track your location, bandwidth, and the duration of connection.
With these details, LimeVPN can accurately follow your online activity to determine if you have breached service terms. LimeVPN also explicitly admits to collecting personal information. I don’t like this because my privacy is compromised if the VPN is ever hacked. I would much rather use a VPN with a strict no-logs policy and guaranteed anonymity, like ExpressVPN.
LimeVPN allows for P2P sharing (torrenting), but you risk exposing your online activity.
The 256-bit data encryption ensures that the files accessed are invisible to your ISP. You may even opt for a dedicated P2P sharing server for even more privacy.
However, I’m still uneasy around the fact that LimeVPN stores my personal information and tracks my online activity. If it should be hacked, every file in my P2P share may be exposed.
LimeVPN claims to unblock China’s restrictions — but I’m quite skeptical as most premium VPNs can’t even bypass China’s strong firewalls. I’d imagine smaller providers with limited technology and servers would struggle even more.
I also can’t recommend this VPN because it’s not too reliable. I struggled to get LimeVPN to work even with the help of customer care representatives. You really wouldn’t want to risk your privacy and security in a country like China where there’s strict censorship. For that reason, I recommend you choose one of the VPNs that have proven to reliably work in China.
LimeVPN’s Basic plan supports 2 device connections at the same time while the Pro plan supposedly supports over 20 connections. If you’re looking to use the VPN across multiple devices, you’ll be forced to get the pricier Pro plan. See how LimeVPN’s plans compare to the most affordable premium VPN on the market.
I found it to be a very complicated setup process — I could not even download the LimeVPN app. You have to manually download the VPN client and set it up according to your operating system. I had trouble initially, but the most concerning part was that when I contacted customer care, all the links they forwarded me didn’t work for 3 weeks. Mind you, all of this hassle was after paying for the VPN.
Customer support took more than a week to respond, which I found quite annoying. I was even promised an email from management concerning my refund request, but it never came. Not even after I followed up 8 days later.
Weirdly, LimeVPN doesn’t even have active phone lines, which makes me wonder if it’s a legitimate service. Although the agent claimed I could leave a phone number and they would call me back, I didn’t want to divulge any personal information.
LimeVPN’s help desk says you’ll get a response 24 hours after cancelling your subscription — but it isn’t true.
Interestingly, the refund policy doesn’t cover speed issues. This means that downtime isn’t considered grounds for a refund. For such an expensive VPN, the structure of the money policies is wanting.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
LimeVPN is marketed as a cheap option — but it’s really not. The cheapest Basic plan comes with very limited features and only 2 simultaneous device connections. While the Pro plan has more features, it’s more expensive than other top providers (like CyberGhost) who offer a lot more for a lower price.
The bottom line is LimeVPN is too expensive and it doesn’t offer any extra features to justify the high cost. Worse, this VPN’s usability and help desk are some of the worst I have ever come across. I cannot think of a situation for which I would recommend this VPN. If you wish to sign up, do so at your own risk. Especially when you can get so much more from Premium VPN with a similar price tag, like CyberGhost. But don’t take my word for it, try CyberGhost risk-free for 45 days. Unlike LimeVPN, if you won’t be satisfied with it, you will be able to get your money back.
The VPN isn’t good for anything I tested it for, not security and definitely not streaming. Downloading and installing the VPN is an uphill task that typically requires the assistance of customer support. In my case, not even customer support could get it to work for the first 3 weeks.
It’s also too expensive for the features it offers. I get a lot more features for a much cheaper price with CyberGhost.
LimeVPN’s money-back guarantee and refund policies are not easy to claim. The VPN complicates the process to a frustrating degree. I waited more than a week for communication concerning my refund request, it never came. I had to cancel the recurring payment on my PayPal as LimeVPN wasn’t even acknowledging that the request had been made.
LimeVPN’s encryption and data protection features are some of the best in the industry, but it does engage in practices that put your privacy at risk.
It exposes you to hackers and other cyberthreats if you allow remote access when requested. LimeVPN keeps your personal information and should a hacker hit the company, all that information is up for grabs. With a strict no-logs policy, ExpressVPN is a much safer option.
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