With less than 50 servers, Hidester struggled to bypass geoblocks around the world. While Hidester claims it unblocks most streaming platforms, its limited servers were too slow and laggy to unblock a single content library.
Most worrying is the fact that it was very difficult to get the app to connect to Hidester’s servers. I couldn’t test it for speeds and compatibility for about 2 weeks into my subscription. I found it to be an unreliable VPN as I couldn’t get it to work for weeks even with the help of support.
Hidester is pricier than premium VPNs with better features, which makes it a bad investment with no value for your money. If you’re looking to get around geoblocks to watch all your favorite shows, check out VPNs optimized for streaming.
Hidester VPN doesn’t have enough servers to reliably unblock main streaming platforms and I wasn’t able to access Netflix, Hulu, HBO, and Disney+ at all. This is because Hidestar has a limited server list that struggles to bypass geo-restricting algorithms. Streaming sites use these algorithms to identify IP addresses and proxies used by VPNs to get around geoblocks.
Generally, only premium VPNs have enough resources to stop streaming services like Netflix from flagging your connection, which can bypass the dreaded Netflix proxy and streaming error.
With a limited number of servers and an extra layer of obfuscation on top of OpenVPN, this is a very slow VPN.
Hidester’s limited number of servers increases the likelihood of overcrowding, which increases buffering and downtime. I recommend that you get a premium VPN for reliably high speeds that you can use for torrenting, gaming, or streaming content in HD.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
Hidester’s network is very limited, especially for a service that markets itself as a reliable streaming VPN.
Since there are so few servers, Hidester’s service is likely to get overcrowded. Its 40+ servers are distributed in 35 countries. The US and France have 8 and 2 servers respectively, while the other 33 nations only have one server. That means you might have to connect to a server that might already be slow and overloaded with other users. Further, if you’re in a highly populated area like the UK, Japan, or Australia, you only have one local server to pick from.
If you’re looking for a VPN to log into your bank from abroad, Hidester will disappoint you. My account with the Royal Bank of Canada (RBC) was blocked when I attempted to log into the portal using Hidester. The connection was flagged as suspicious and I was notified that the IP address I was assigned from the only server had been used to access multiple accounts. The likelihood that you’ll share an IP address with other users when accessing a financial institution is very high due to Hidester’s limited coverage.
Your data is secure with Hidester’s AES 256-bit encryption to protect you from third-party snooping. It’s also compatible with OpenVPN, which is the industry-standard VPN protocol for its advanced security algorithms.
Hidester’s proprietary CamoWeb proxy protocol shields you against any online hacking threats while you browse. You can also use CamoVPN to get an extra layer of obfuscation for OpenVPN, securing your online activity further. However, this proxy shield can cause slow speeds, as information needs to be routed through additional encryption before arriving at the digital destination.
There’s also an automated kill switch for terminating your internet connection in case your secure VPN connection drops to further protect your privacy. It also features advanced WebRTC leak protection algorithms and a DNS leak detection module to ensure your identity is kept hidden.
The website’s IP detection modules didn’t seem to work since I was assigned the wrong IP address every time I tested it. When a VPN fails to handle a minor task like IP detection accurately, it isn’t advisable to trust them with the much more complex security protection.
Hidester VPN has a zero-log policy, but it’s not strict enough to be trusted with sensitive information. It doesn’t record your IP address, your DNS requests, and other identifiers of online activity. However, it collects information about your connection country, the server used, the date of connection, and the amount of data you download. More troubling is the fact that it shares some of this information with third parties while troubleshooting any connection errors.
Hidester supports torrenting on its servers, and even strengthens the security protocols on those servers with its CamoVPN protocol. However, overcrowding may affect speeds given that only about half of Hidester servers allow torrenting.
Hidester VPN claims to bypass the Great Firewall of China, but I couldn’t connect the last time I was in the country. Even premium VPNs with thousands of servers struggle with China’s restrictive firewalls, Hidester’s limited technology and servers fared far worse.
It was able to bypass the firewall because Hidester was a relatively new VPN in 2018, so China’s restrictive algorithms hadn’t detected it. However, it seems that Hidester didn’t have enough resources to maintain this performance. You should consider using a premium VPN when trying to get around government firewalls while traveling or abroad, as they have the resources to ensure your connection is reliable and safe.
Hidester connected my Mac, iPhone, iPad, Android phone, and a Windows PC, but the speeds dropped by over 85%. There are several premium VPNs that allow you to connect unlimited devices without sacrificing speeds, which may be a better option for you if you want to make sure you’re protected on all your devices.
Hidester is compatible with all the major device platforms (Windows, MacOS, Linux, Android, and iOS). It also offers a free proxy service for Chrome through its website. However, it doesn’t have dedicated support for Amazon Fire devices, Smart TVs, or gaming consoles like PlayStation, or Xbox.
To use the Hidester with these devices, you need to have a router that’s compatible with VPNs. Once you connect to the VPN servers at the router level, all connected devices will be protected.
Although Hidester’s website is very well-structured and the installation process was simple, all the servers were down for over 2 weeks.
During installation, the install wizard requests your location (Africa, Asia, etc.) and where you intend to use Hidester. Ideally, it should then configure you to the best available servers to match your needs. Even though I wanted to be impressed, the VPN just didn’t work after installation.
When I couldn’t get the application to connect to Hidester’s servers, I reached out to customer care. They told me that my ISP was blocking the connection.
My team tried to connect from Canada, China, and Egypt, but they all got the same error message. I can confidently say that the problem is pretty universal and had nothing to do with my ISP because I tried other VPNs like Surfshark that worked just fine.
After about 2 weeks, the servers connected without any problem. It seems that Hidester’s servers were down for all users and had nothing to do with ISP blocking.
Customer support is only available via email and the agents usually take more than 2 hours to respond to questions. I travel a lot and often need to log into my bank accounts when I’m abroad, so I need responsive customer support from my VPN. With Hidester’s delayed responses, I can’t imagine relying on them when I need to access my online bank ASAP.
If you want to test Hidester yourself, you can try its valid 7-day money-back guarantee. I received the money in my PayPal account within 3 days of requesting a refund.
Support advised me to request a refund when I couldn’t connect to Hidester’s servers after repeated attempts. There were no attempts to delay the process or make me stay. After about 60 hours, I had received the money in my account.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
Hidester is moderately priced with 1-month, 6-month, and 12-month subscriptions. The longest plan is the cheapest bundle per month, but it’s still more expensive than some premium VPNs.
You can pay for your Hidester subscription with either a credit card, PayPal, or using a Cryptocurrency wallet. If you prioritize your anonymity online, the cryptocurrency option is a great way to keep your identity a secret.
While Hidester VPN has a decent price and a genuine money-back guarantee for 7 days, it just doesn’t seem to work as it should. With the lack of a strict no-log policy and small server network, I can’t recommend it at all. For a low monthly price, you can get a premium VPN that has better speeds and security features, and unblocks all of the most popular streaming services.
No, Hidester didn’t have working servers in 4 country locations (Kenya, Canada, China, and Egypt) during the first 2 weeks of my subscription. When I was trying to set it up during installation, support claimed that it was my ISP blocking the service. The price is also a little steep for the features it offers. You can get much better features with another VPN like Surfshark for even a lower price.
Hidester’s genuine 7-day money-back guarantee allows you to try the features for free for 7 days. The refund process is straightforward and one of the fastest I have ever tested. I had my money back in my PayPal account in under 3 days after requesting my refund.
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