Hidester VPN Review 2021: Before You Buy, Is It Worth It?

What do we look at?

Disclosures:
Our Reviews

WizCase includes reviews written by our experts. They evaluate the products/services in accordance with their professional standards.

Ownership

Kape Technologies PLC, the parent company of Wizcase, owns CyberGhost, ZenMate, Private Internet Access, and Intego, which may be reviewed on this website.

Referral fees

Wizcase may earn an affiliate commission when a purchase is made using our links. However, this has no influence on the content of the reviews we publish or on the products/services reviewed. Our content may include direct links to buy products that are part of affiliate programs.

Reviews standards

All reviews published on Wizcase meet our strict reviewing standards, in order to ensure that each review is based on the reviewer's independent, honest, and professional examination of the product/service. Such standards require the reviewer to consider the technical qualities and characteristics of the product alongside its commercial value for users, which may affect the product's ranking on the website.

Hidester VPN Overview June 2021

With less than 50 servers, Hidester struggled to bypass geoblocks around the world. While Hidester claims it unblocks most streaming platforms, its limited servers were too slow and laggy to unblock a single content library.

Most worrying is the fact that it was very difficult to get the app to connect to Hidester’s servers. I couldn’t test it for speeds and compatibility for about 2 weeks into my subscription. I found it to be an unreliable VPN as I couldn’t get it to work for weeks even with the help of support.

Hidester is pricier than premium VPNs with better features, which makes it a bad investment with no value for your money. If you’re looking to get around geoblocks to watch all your favorite shows, check out VPNs optimized for streaming.

Don’t Have Time? Here’s a 1-Minute Summary

  • Promises fast speeds, but didn’t deliver: Slow speeds couldn’t do more than basic browsing. Read more on its speeds.
  • Very limited server locations: With over 10,000 subscribers in about 40 server locations across 35 nations, expect a lot of lag due to server overcrowding. See more on Hidester’s servers.
  • Shares your data with third parties: Uses an external company to fix its network problems that has access to information like your country of connection, the server you used, and the amount of data you downloaded. Jump ahead to see more about its privacy policy.
  • Torrenting allowed on some servers but very poor speeds: About half of Hidester’s limited servers support P2P sharing at very low speeds that make it frustratingly slow to download large files. Learn more about its P2P sharing and torrenting.
  • Hidester no longer works in China: It previously bypassed censorship in the country but is now blocked by the restrictive algorithms. Here’s my experience trying to use Hidester in China.
  • Too expensive for the features it offers: Doesn’t offer enough options to match similarly priced premium VPNs. Find out the price.

Hidester Can’t Reliably Unblock Most Streaming Services

Hidester VPN doesn’t have enough servers to reliably unblock main streaming platforms and I wasn’t able to access Netflix, Hulu, HBO, and Disney+ at all. This is because Hidestar has a limited server list that struggles to bypass geo-restricting algorithms. Streaming sites use these algorithms to identify IP addresses and proxies used by VPNs to get around geoblocks.

Generally, only premium VPNs have enough resources to stop streaming services like Netflix from flagging your connection, which can bypass the dreaded Netflix proxy and streaming error.

Speed6.5

Don’t Expect Fast Speeds

With a limited number of servers and an extra layer of obfuscation on top of OpenVPN, this is a very slow VPN.

Hidester’s limited number of servers increases the likelihood of overcrowding, which increases buffering and downtime. I recommend that you get a premium VPN for reliably high speeds that you can use for torrenting, gaming, or streaming content in HD.

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers4.2

Server Network – Very Small (Only 40+ Servers Worldwide)

Hidester’s network is very limited, especially for a service that markets itself as a reliable streaming VPN.

Since there are so few servers, Hidester’s service is likely to get overcrowded. Its 40+ servers are distributed in 35 countries. The US and France have 8 and 2 servers respectively, while the other 33 nations only have one server. That means you might have to connect to a server that might already be slow and overloaded with other users. Further, if you’re in a highly populated area like the UK, Japan, or Australia, you only have one local server to pick from.

If you’re looking for a VPN to log into your bank from abroad, Hidester will disappoint you. My account with the Royal Bank of Canada (RBC) was blocked when I attempted to log into the portal using Hidester. The connection was flagged as suspicious and I was notified that the IP address I was assigned from the only server had been used to access multiple accounts. The likelihood that you’ll share an IP address with other users when accessing a financial institution is very high due to Hidester’s limited coverage.

Security – Impressive Security Features for a New VPN

Your data is secure with Hidester’s AES 256-bit encryption to protect you from third-party snooping. It’s also compatible with OpenVPN, which is the industry-standard VPN protocol for its advanced security algorithms.

Hidester’s proprietary CamoWeb proxy protocol shields you against any online hacking threats while you browse. You can also use CamoVPN to get an extra layer of obfuscation for OpenVPN, securing your online activity further. However, this proxy shield can cause slow speeds, as information needs to be routed through additional encryption before arriving at the digital destination.

There’s also an automated kill switch for terminating your internet connection in case your secure VPN connection drops to further protect your privacy. It also features advanced WebRTC leak protection algorithms and a DNS leak detection module to ensure your identity is kept hidden.

The website’s IP detection modules didn’t seem to work since I was assigned the wrong IP address every time I tested it. When a VPN fails to handle a minor task like IP detection accurately, it isn’t advisable to trust them with the much more complex security protection.

Privacy – Very Weak Privacy Policy

Hidester VPN has a zero-log policy, but it’s not strict enough to be trusted with sensitive information. It doesn’t record your IP address, your DNS requests, and other identifiers of online activity. However, it collects information about your connection country, the server used, the date of connection, and the amount of data you download. More troubling is the fact that it shares some of this information with third parties while troubleshooting any connection errors.

Torrenting – P2P and Torrenting Allowed on Some Servers, but Speeds May Be Disappointing

Hidester supports torrenting on its servers, and even strengthens the security protocols on those servers with its CamoVPN protocol. However, overcrowding may affect speeds given that only about half of Hidester servers allow torrenting.

Does Hidester Work in China? (Highly Unlikely)

Hidester VPN claims to bypass the Great Firewall of China, but I couldn’t connect the last time I was in the country. Even premium VPNs with thousands of servers struggle with China’s restrictive firewalls, Hidester’s limited technology and servers fared far worse.

It was able to bypass the firewall because Hidester was a relatively new VPN in 2018, so China’s restrictive algorithms hadn’t detected it. However, it seems that Hidester didn’t have enough resources to maintain this performance. You should consider using a premium VPN when trying to get around government firewalls while traveling or abroad, as they have the resources to ensure your connection is reliable and safe.

Server Locations

Austria
Belgium
Brazil
Canada
France
Germany
Greece
Hong Kong
Hungary
Iceland
India
Israel
Italy
Japan
Luxembourg
See all supported locations...

User Experience4.5

5 Simultaneous Device Connections – Slower With More Devices

Hidester connected my Mac, iPhone, iPad, Android phone, and a Windows PC, but the speeds dropped by over 85%. There are several premium VPNs that allow you to connect unlimited devices without sacrificing speeds, which may be a better option for you if you want to make sure you’re protected on all your devices.

Device Compatibility – Might Work With Most Devices, but May Too Slow for PS4 Gaming

Hidester is compatible with all the major device platforms (Windows, MacOS, Linux, Android, and iOS). It also offers a free proxy service for Chrome through its website. However, it doesn’t have dedicated support for Amazon Fire devices, Smart TVs, or gaming consoles like PlayStation, or Xbox.

To use the Hidester with these devices, you need to have a router that’s compatible with VPNs. Once you connect to the VPN servers at the router level, all connected devices will be protected.

Ease of Set-Up & Installation – Very Straightforward But the App Doesn’t Always Work

Although Hidester’s website is very well-structured and the installation process was simple, all the servers were down for over 2 weeks.

Screenshots of Hidester's installation process

I was able to install Hidester in just 5 simple steps

During installation, the install wizard requests your location (Africa, Asia, etc.) and where you intend to use Hidester. Ideally, it should then configure you to the best available servers to match your needs. Even though I wanted to be impressed, the VPN just didn’t work after installation.

Hidester’s servers were down for over 2 weeks during testing

When I couldn’t get the application to connect to Hidester’s servers, I reached out to customer care. They told me that my ISP was blocking the connection.

Screenshot of Hidester blocked by ISP

Apparently, my ISP blocked Hidester!

My team tried to connect from Canada, China, and Egypt, but they all got the same error message. I can confidently say that the problem is pretty universal and had nothing to do with my ISP because I tried other VPNs like Surfshark that worked just fine.

After about 2 weeks, the servers connected without any problem. It seems that Hidester’s servers were down for all users and had nothing to do with ISP blocking.

Support3.8

Customer support is only available via email and the agents usually take more than 2 hours to respond to questions. I travel a lot and often need to log into my bank accounts when I’m abroad, so I need responsive customer support from my VPN. With Hidester’s delayed responses, I can’t imagine relying on them when I need to access my online bank ASAP.

Money-Back Guarantee – Actually Works and Processes Quickly

If you want to test Hidester yourself, you can try its valid 7-day money-back guarantee. I received the money in my PayPal account within 3 days of requesting a refund.

Support advised me to request a refund when I couldn’t connect to Hidester’s servers after repeated attempts. There were no attempts to delay the process or make me stay. After about 60 hours, I had received the money in my account.

Screenshot of Hidester support approving refund

Money is released back to your account within minutes of asking for a refund from Hidester

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing4.0

Hidester is moderately priced with 1-month, 6-month, and 12-month subscriptions. The longest plan is the cheapest bundle per month, but it’s still more expensive than some premium VPNs.

You can pay for your Hidester subscription with either a credit card, PayPal, or using a Cryptocurrency wallet. If you prioritize your anonymity online, the cryptocurrency option is a great way to keep your identity a secret.

Hidester VPN offers the following plans

Final Verdict

While Hidester VPN has a decent price and a genuine money-back guarantee for 7 days, it just doesn’t seem to work as it should. With the lack of a strict no-log policy and small server network, I can’t recommend it at all. For a low monthly price, you can get a premium VPN that has better speeds and security features, and unblocks all of the most popular streaming services.

Common FAQs

Is Hidester VPN any good?

No, Hidester didn’t have working servers in 4 country locations (Kenya, Canada, China, and Egypt) during the first 2 weeks of my subscription. When I was trying to set it up during installation, support claimed that it was my ISP blocking the service. The price is also a little steep for the features it offers. You can get much better features with another VPN like Surfshark for even a lower price.

Can I use Hidester for free?

Hidester’s genuine 7-day money-back guarantee allows you to try the features for free for 7 days. The refund process is straightforward and one of the fastest I have ever tested. I had my money back in my PayPal account in under 3 days after requesting my refund.

How safe is Hidester?

You won’t have the best security features with Hidester and its privacy policy is questionable. It may not store your IP address and DNS requests, but the information it stores can still be used to track you. Worse still, it uses the data to troubleshoot network errors with third parties exposing you further.

Try Hidester for yourself

Important to know

Hong Kong
2017
No
5
7 days guaranteed
windows mac linux android ios

Contact Details

[email protected]

Compare with Alternatives

9.9 / 10
Visit
9.7 / 10
Visit
9.6 / 10
Visit
Hidester VPN
4.6  / 10

Share & Support

WizCase is an independent review site. We are reader-supported so we may receive a commission when you buy through links on our site. You do not pay extra for anything you buy on our site — our commission comes directly from the product owner.

Support WizCase to help us guarantee honest and unbiased advice. Share our site to support us!