GoTrusted has been around since 2005, but with that much experience, we would expect more from this company. GoTrusted only has 70 servers in 12 countries to choose from, and while they offer a 7-day free trial, the paid packages are not the cheapest.
But their customer service is excellent. They have a live chat support that’s active at US office hours. They also provide an email and a phone number to let their customers connect with them easily.
GoTrusted offers PPTP, L2TP, and OpenVPN protocols with 256-bit encryption. However, you can’t select the protocol on your own. GoTrusted will select the protocol based on the server you select.
It works on all major platforms, including Windows, Mac, iPhone, and Android and offers good speeds. If you want to bypass the restrictions of your university or office, this VPN can be a good choice.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
GoTrusted VPN has 70 servers in 12 countries and 105 IP addresses.
GoTrusted VPN has its ups and downs. On a positive note, GoTrusted’s app is easy to use and really simple. You just choose the server you want to connect to and it does everything for you. It has apps for Windows, Mac, and iOS, but Android users need to configure it on their own.
We also appreciate the 7-day free trial, even though you need to enter your payment details to get it.
The negative side is the payment. You can pay via your credit card, PayPal, or other payment gateways such as Alipay, but there is no option to pay through Bitcoin.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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