GoTrusted VPN Reviews and Expert Opinion - November 2019

What do we look at?

GoTrusted VPN Overview

GoTrusted has been around since 2005, but with that much experience, we would expect more from this company. GoTrusted only has 70 servers in 12 countries to choose from, and while they offer a 7-day free trial, the paid packages are not the cheapest.

We were also not impressed by their privacy policy, which statest that GoTrusted monitors and logs user data. And since they are based in the US, they’ll need to share this information with the government if a warrant arrives at their doorstep. Privacy and anonymity certainly aren’t their strong points.

But their customer service is excellent. They have a live chat support that’s active at US office hours. They also provide an email and a phone number to let their customers connect with them easily.

GoTrusted offers PPTP, L2TP, and OpenVPN protocols with 256-bit encryption. However, you can’t select the protocol on your own. GoTrusted will select the protocol based on the server you select.

It works on all major platforms, including Windows, Mac, iPhone, and Android and offers good speeds. If you want to bypass the restrictions of your university or office, this VPN can be a good choice.

Pros

  • Good speeds
  • Active customer support
  • OpenVPN supported
  • 256-bit encryption

Cons

  • Monitor and log user data
  • Based in the US

Important to know

United States
2005
Yes

Contact Details

[email protected]
www.gotrusted.com

Speed7.2

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers7.2

GoTrusted VPN has 70 servers in 12 countries and 105 IP addresses.

Server Locations

France
Hong Kong
Ireland
Japan
Singapore
United Kingdom
United States

User Experience8.4

GoTrusted VPN has its ups and downs. On a positive note, GoTrusted’s app is easy to use and really simple. You just choose the server you want to connect to and it does everything for you. It has apps for Windows, Mac, and iOS, but Android users need to configure it on their own.

We also appreciate the 7-day free trial, even though you need to enter your payment details to get it.

The negative side is the payment. You can pay via your credit card, PayPal, or other payment gateways such as Alipay, but there is no option to pay through Bitcoin.

Support8.4

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing7.8

GoTrusted VPN offers the following plans

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