We put these VPNs to the test to find out which is the best!
PureVPN is average when it comes to speed, and Zenmate is about the same, despite having far less servers. These two VPNs are nowhere close to services like NordVPN and ExpressVPN, but they are still suitable for streaming without any annoying buffering or lags.
| VPN vendor |
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|---|---|---|
| Download speed reduction | 40% (UK) | 81% (UK) |
| Upload speed reduction | 37% (FRA) | 151% (FRA) |
| Ping time to google.com | 41ms | 439.84ms |
| Average time to connect (sec.) | 11ms | 17ms |
| Unblock successful for |
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| Visit Site | Visit Site |
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
PureVPN is one of the best in terms of server choices, with servers in over 140+ countries, and 180 overall. Zenmate doesn’t come close to this amount, offering 30 countries with 30 total servers. Fortunately, most of these servers are spread out to give you adequate options for unblocking content.
| VPN vendor |
|
|
|---|---|---|
| Server Locations | 180 | 30 |
| Server Countries | 141 | 30 |
| IP Addresses | 750 | 30 |
| Dynamic Server Switching | ||
| Visit Site | Visit Site |
The ratio of servers to countries is an important factor to look at when choosing a VPN. Only paying attention to location or number of servers can get you in trouble. More servers generally means faster speeds, but if VPN X has a few more servers than VPN Y but twice as many users, VPN X will typically have slower speeds. Ideally, you want a VPN that has a lot of servers in every location. This way you won’t have to worry that server/country that you want will be overburdened and running slow
PureVPN has above average customer support, as they offer live chat any time of day, email ticketing for complicated issues, and a sizable knowledge base on their website for users to benefit from. Zenmate is lackluster, providing only email support and some help materials on their site.
| VPN vendor |
|
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|---|---|---|
| Email Response Time | 7 | 24 |
| 24/7 Support | ||
| Live Chat | ||
| Knowledge Base | ||
| Video Tutorials | ||
| Visit Site | Visit Site |
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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