We put these VPNs to the test to find out which is the best!
SurfEasy has over 500 servers in 28 countries across the world. So, once you choose it, you’ll get unlimited and fast speeds 24/7. However, we discovered that its free version was quite slow. That’s why you should accept any of its paid plans if you don’t want any interference when streaming or downloading content.
NordVPN has a lot of servers in more than 61 countries across the world. Since all of them come with unlimited bandwidth, you should expect relatively fast speeds as you browse through the internet. It will take care of all your internet requests like streaming season 4 of Better Call Saul on Netflix with ease. It’s also important to highlight that we felt more comfortable using the NordVPN instead of SurfEasy.
| VPN vendor |
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|---|---|---|
| Download speed reduction | 10% (UK) | 15% (UK) |
| Upload speed reduction | 14% (FRA) | 50% (FRA) |
| Ping time to google.com | 2ms | 67ms |
| Average time to connect (sec.) | 9ms | 9ms |
| Unblock successful for |
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| Visit Site | Visit Site |
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
SurfEasy has got servers all over the world. We found some in countries such as the United Kingdom, Brazil, Australia, the United States, Japan, and Norway, to mention a few. The more you pay, the more the number of servers you’ll enjoy. Unfortunately, unlike the NordVPN, we didn’t find any individual servers like those used for torrenting.
As for Nord, well all servers are grouped into separate categories according to their specialization and type. You’ll find servers for the following roles:
| VPN vendor |
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|---|---|---|
| Server Locations | 60 | 31 |
| Server Countries | 60 | |
| IP Addresses | 5,201+ | 1000 |
| Dynamic Server Switching | ||
| Visit Site | Visit Site |
The ratio of servers to countries is an important factor to look at when choosing a VPN. Only paying attention to location or number of servers can get you in trouble. More servers generally means faster speeds, but if VPN X has a few more servers than VPN Y but twice as many users, VPN X will typically have slower speeds. Ideally, you want a VPN that has a lot of servers in every location. This way you won’t have to worry that server/country that you want will be overburdened and running slow.
SurfEasy has a dedicated customer support team that’s ready to assist you if you have any question or problem. However, we discovered that it’s not always available throughout the day. Even so, you can browse through their blog or video section to get the answers you need.
On the other hand, NordVPN has a professional team of staff who will help you at any time of the day. You can write to them via email or talk to them on their live chat feature. What’s more, they have a comprehensive FAQ section!
| VPN vendor |
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|---|---|---|
| Email Response Time | 3 | 8 |
| 24/7 Support | ||
| Live Chat | ||
| Knowledge Base | ||
| Video Tutorials | ||
| Visit Site | Visit Site |
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
` Do you find yourself struggling to choose a reliable and fast server? The exciting thing with NordVPN is that it also provides you with the statistics you need to pick the right one. We found this to be quite helpful as it allowed us to make informed decisions.
Unlike SurfEasy, NordVPN is transparent in its security protocols. Here, you can choose between encryption features such as L2TP, PPTP, OpenVPN among many others. It also has an automatic kill switch to protect you when you ‘loose’ your connection.
Downloading and installing this VPN service is pretty straightforward. To sign up though, you have to set up an account by using your email address. But once it’s fully installed, you’ll surely enjoy its wide range of features. It’s an app that’s user-friendly and quite intuitive. All its options are simple to access and use. For instance, using its ad-blocking feature, you can block those annoying tracking cookies that pop up as you browse.
How about its security protocols? Now, this VPN is not transparent on the VPN encryptions protocols it uses. Despite this, we realized that it uses bank-grade encryptions, which make your data untraceable and unreadable. Most importantly, SurfEasy does not store any customer logs or information. This way, it’s able to keep your online presence completely private.
