We put these VPNs to the test to find out which is the best!
PureVPN is average when it comes to speed, but it’s not going to cause any buffering or lagging with streaming. Ivacy VPN offers better speeds, so you can download large files faster, and typically support high-quality streaming from anywhere.
| VPN vendor |
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|---|---|---|
| Download speed reduction | 65% (UK) | 40% (UK) |
| Upload speed reduction | 65% (FRA) | 37% (FRA) |
| Ping time to google.com | 391ms | 41ms |
| Average time to connect (sec.) | 18ms | 11ms |
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| Visit Site | Visit Site |
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
PureVPN provides users with numerous server choices in over 140 countries, most of which have multiple cities available. Ivacy VPN started off with a lower number, but has since expanded into 100 countries, with 275 total server choices, which is still above average in terms of country choices.
| VPN vendor |
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|---|---|---|
| Server Locations | 100 | 180 |
| Server Countries | 100 | 141 |
| IP Addresses | 24000 | 750 |
| Dynamic Server Switching | ||
| Visit Site | Visit Site |
The ratio of servers to countries is an important factor to look at when choosing a VPN. Only paying attention to location or number of servers can get you in trouble. More servers generally means faster speeds, but if VPN X has a few more servers than VPN Y but twice as many users, VPN X will typically have slower speeds. Ideally, you want a VPN that has a lot of servers in every location. This way you won’t have to worry that server/country that you want will be overburdened and running slow
Both PureVPN and Ivacy VPN have come a long ways with their customer support. PureVPN has email ticketing, 24/7 live chat, and an expansive knowledge base on their site. Ivacy VPN is on the same level, with a helpful support section on their site, email ticketing, and a live chat.
| VPN vendor |
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|---|---|---|
| Email Response Time | 1 | 7 |
| 24/7 Support | ||
| Live Chat | ||
| Knowledge Base | ||
| Video Tutorials | ||
| Visit Site | Visit Site |
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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