CyberGhost VPN vs PureVPN 2019

We put these VPNs to the test to find out which is the best!

PureVPN is a serviceable VPN, but has trouble competing against the very top VPNs on the market. CyberGhost is a prime example.

At first glance, PureVPN and CyberGhost seem similar in some ways. They both use 256-bit encryption, and both offer OpenVPN, PPTP, and L2TP/IPSec protocols. However, further examination reveals some stark differences, affecting both usability and overall security. More Info

How do these VPNs Compare?

Speed

PureVPN offers average speeds in comparison to other services, and is typically just fine for streaming and large downloads. CyberGhost is faster than PureVPN on both ends, with a sizable advantage when it comes to uploading.

VPN vendor CyberGhost VPN PureVPN
Download speed reduction 36% (UK) 40% (UK)
Upload speed reduction 22% (FRA) 37% (FRA)
Ping time to google.com 309.29ms 41ms
Average time to connect (sec.) 13ms 11ms
Unblock successful for Hulu-logo Espn-logo Youtube-logo Netflix-logo Netflix-logo Hulu-logo
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Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers

PureVPN provides users with 750+ servers in over 140 countries, which is definitely more locations than many others out there. CyberGhost has under half the countries available, but does offer a ton of different cities, along with more IP addresses overall.

VPN vendor CyberGhost VPN PureVPN
Server Locations 2606 180
Server Countries 90 141
IP Addresses 1300 750
Dynamic Server Switching
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The Big Mistake When Comparing Number of Servers and What to Really Look For

The ratio of servers to countries is an important factor to look at when choosing a VPN. Only paying attention to location or number of servers can get you in trouble. More servers generally means faster speeds, but if VPN X has a few more servers than VPN Y but twice as many users, VPN X will typically have slower speeds. Ideally, you want a VPN that has a lot of servers in every location. This way you won’t have to worry that server/country that you want will be overburdened and running slow

Support

Both PureVPN and CyberGhost have great customer support. CyberGhost has a reputation as one of the best, with an extensive help section on their site that includes everything from guides and FAQs, to announcements and platform-specific how-to’s and troubleshooting.

VPN vendor CyberGhost VPN PureVPN
Email Response Time 14 7
24/7 Support
Live Chat
Knowledge Base
Video Tutorials
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How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Ease of Use

Cyberghost home page screenshot
CyberGhost is available for all major platforms, installs quickly, and will automatically connect you to the best server upon your first use. For those wanting a specific country, you can click on “simulated location,” where you’ll gain access to view all locations within your chosen country.

The interface is very easy to navigate, and new users will have no trouble figuring out how everything works. If you are having any issues setting up torrenting servers, or using CyberGhost in a place like China, their live chat team will help walk you through it.

In regards to unblocking content, CyberGhost can bypass Netflix and Hulu restrictions, along with ESPN and YouTube.
PureVPN
PureVPN app is easy enough to be used by novice VPN users and offers enough settings to appeal to a seasoned player. The basic interface is simple and you just have to select a server and click on Connect. The default protocol is automatic but you can pick another option from the list. There are some tabs that let users change the settings and customize the app according to their needs.

PureVPN has apps for all major platforms, and has browser extensions as well. There is a large selection of servers and special servers for online streaming, sports streaming, anonymous file sharing, and data retention security. Or you can just connect to the fastest server of a particular country.

PureVPN works on mobile devices, and is generally successful accessing Netflix and Hulu, and definitely works in China.

Pricing

STARTING PRICE PER MONTH: $2.75
DEVICE PER LICENSE: 7
MONEY BACK GUARANTEE (DAYS): 45
STARTING PRICE PER MONTH: $2.88
DEVICE PER LICENSE: 5
MONEY BACK GUARANTEE (DAYS): 7

THE WINNER IS

Visit CyberGhost VPN Website

Which VPN Will You Choose?

PureVPN is a decent VPN that has no major flaws operationally, but their vagueness about keeping logs is a concern. On the other hand, CyberGhost is faster, unblocks more content, and has a dedicated support team that will do everything they can to help resolve your issues on the spot, no matter how complicated your situation is. Add to that one of the best prices for any VPN, and you can see why CyberGhost is the clear winner. More Info

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