If you’re in a hurry, here’s the bottom line — You can get more servers globally, better VPN features, and 24/7 customer support with CyberGhost. So why bother reading on?!
VPN Unlimited didn’t lack on speeds or performance, but still had a few downsides to deal with.
The service in itself is a fairly basic VPN. In fact, the company, KeepSolid, offers the VPN Unlimited Service as just one of their products in a larger toolkit. They also focus on selling their RoadMap Planner, privacy-centric browser for mobile, and eSignature solution among others.
VPN Unlimited has its headquarters in New York. Most people prefer not to use a US-based service, because of privacy concerns. There’s been no reason to think that they share any information, plus they do offer a solid VPN.
As a service, the VPN works pretty simply. It’s easy for most any user, with tech experience or not. The app isn’t overly functional and the map is pretty useless. It shows your current location and that of your VPN connection. To choose the connection itself, you have to select the servers from a list.
When we tried out the speeds, we weren’t expecting to see the great results that we did. First, we tested our internet connection, which came back at 70.5 Mbps. Then, we connected to their dedicated Netflix and Hulu streaming server in San Francisco. We lost a minimal amount of bandwidth and had no trouble streaming our favorite shows. After several tries, we still experienced no buffering or stalling as we watched the programming.
From there, we switched to the dedicated server for BBC streaming. This dropped nearly in half, but again, we had no trouble streaming anything. There was no buffering or delay in anything that we did.
Finally, we wanted to check one of the servers dedicated to torrents. Despite having a workload of 37% at the time we tested it, it still ran phenomenally. We aren’t sure if the BBC server was having an issue and that drop off was abnormal. It seemed that everything else kept right on track with our speeds.
At one point, we accidentally left the VPN running and didn’t even know it was still connected. It wasn’t for hours later when we saw it running in the background that we realized it was still on. That says something for the fact that the speeds weren’t slowed down enough to notice any difference.
When a VPN service is available that offers nearly the same speeds you are already getting; it’s worth its weight in gold.
Overall, it’s easy to see that VPN Unlimited will get the job done without any hesitation.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
KeepSolid VPN Unlimited has more than 400 high-speed servers located in over 70 countries across the world. One of their newest features is called Optimal Protocol, and it creates the perfect balance between speed and secuirty. They’ve added numerous new servers throughout the past few years and have grown into one of largest VPN networks around.
To access the servers, you need to select the one you want from a list on the app. Each server clearly lists the workload, so you can see how much it’s currently bogged down and gives you the opportunity to choose one that’s the least busy.
The service does also allow torrents, but only on some of their servers. If the server allows it, you’ll see a Torrents label located to the right of the location name. We noticed torrent locations in the United States, France, Canada, Romania, and Luxembourg.
Everyone wants a VPN that uses the least amount of logging as possible. KeepSolid is upfront that they log the amount of traffic you use and the dates of your sessions. They also retain your basic information, encryption type, connection type, and device type.
They state that these things are only used for their technical purposes, and we have no reason to believe otherwise.
You are required to confirm your e-mail address to sign up, but it seems that’s more about sending marketing than anything else. If you don’t like the marketing e-mails, you can always opt-out. Some people also choose to use a dedicated e-mail address when they sign up for things like this.
If you have a concern about using the internet freely from a restricted country, VPN Unlimited is able to help you around that. The key to using a VPN in places like China, Saudi Arabia, and Turkey is that the service needs to be stealth. This is a common concern for people that travel to one of these countries.
To activate this in the VPN Unlimited software, simply go to the settings of your iOS app and select the KeepSolid Wise mode. It’s that simple. You should then be able to access your e-mail, Netflix, and other important sites with ease.
VPN Unlimited was easy to install and only took a few minutes. Once it was up and running, we got a good look at the some of the features they boast about.
First, you can have five devices connected at one time. They also don’t limit your traffic or connection speed. There are numerous protocols in place plus military-grade 256-bit encryption. They also recently introduced IKEv2 for Windows which is one of the most secure, reliable, and high-speed protocols available.
The software itself isn’t big on features, so there’s not much to play with. There are no major settings you can adjust to change your connection.
It’s easiest just to leave the connection protocols set on Optimal unless you need something specific. Otherwise, you can change the protocol, choose to start up the app when your device boots up, plus you can password protect your service.
We really like that the company provides dedicated servers just for Netflix and other streaming services. They are located at the top of the server list, so they were simple to find.
When using VPN Unlimited on iOS or Mac, it connects through L2TP/IPsec and PPTP encryption protocols. On a Linux, Android, or Windows device, it uses OpenVPN. This supports Blowfish 128 bit, AES 128 bit, and AES 256 bit encryption which is more secure than what the iOS and Mac users will receive.
Something we didn’t like about the company was the inability to chat with help. We prefer the simplicity of being able to get our questions answered right away.
We had read numerous negative reviews about how long it takes to get a response when you send an e-mail, so we were already prepared that it might take a while.
When we contacted them through their form and asked a question, we got an automated response within a few seconds. It let us know that the message was received and they would be with us shortly. Surprisingly, the question we asked was answered completely and thoroughly just a minute later.
While they might not have chat support, this was an excellent experience in our book.
Even though the company is based out of New York, they keep most of their workforce in the Ukraine. This is a typical practice especially with tech companies. Aside from that, some of their other workforce is found in remote locations throughout the world, but few of the employees are from the United States.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
The company does offer a free 7-day trial period, and no payment information is needed to start using it. We did find that this option wasn’t right on the top of their homepage, making it harder to find. It also wasn’t listed on the pricing page either. Instead, you need to go into downloads or scroll to the bottom of their homepage.
Even if you don’t go with the 7-day free trial, they still offer a 7-day money back guarantee. They also have many pricing options to fit anyone’s lifestyle.
As far as payment options go, they offer the ability to use PayPal, Amazon, Paymentwall, or Bitcoin.
If you need further payment options, simply look in the app where it shows how much time you have left. Here there are additional VPN plans such as seven days, three months, and three years.
The company also offers some additional solutions for an extra charge. They offer a personal VPN server, personal static IP address, and even VPN solutions for your business. You can also add on additional devices for a small fee. These flexible options set them apart from many other VPN services.
Before you make a final decision, we highly recommend you check out some alternative VPNs which may offer better features and prices.