RocketVPN is part of mobile app developer Liquidum’s product line. You might know them for their Android file manager or the Hexlock security app — both excellent little tools.
However, a VPN requires much more to stand out. Users want great privacy, minimal to no logs collected, and variety in servers — even on mobile. The market has advanced considerably in a short timespan, and RocketVPN seems to be lagging behind.
You will be protected on public WiFi and your ISP won’t be snooping on your traffic, but the VPN itself collects extensive amounts of data. In other words, partial privacy is what you get, and you’ll have to put some serious trust in RocketVPN safeguarding the info it obtains from you.
RocketVPN redeems itself with a few handy features, namely the quicklaunch for various apps. However, the overall functionality of this VPN isn’t anything special, with no kill switch or extra protection, and a limited server network.
That said, your connection won’t be slowed down considerably, and you can enjoy buffering-free streams. RocketVPN also performs well at bypassing geoblocks.
Final verdict: if a mobile VPN is what you’re after, you’re better off using a full-fledged service with apps for Android and iOS. RocketVPN is cheap and offers a free version, but the mediocre package and the log-keeping make it a compromise you shouldn’t have to settle for.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
RocketVPN has 15+ servers in over 12 countries.
As expected from a mobile-exclusive service, RocketVPN makes setup a breeze for users with Android/iOS apps and straightforward installation.
However, further information is rather difficult to obtain. At the time of writing this review, Liquidum’s support and FAQ pages were replaced by 404 errors, and we can’t help but feel this is a regular occurrence.
The lights are on at RocketVPN’s webpage, but no one’s home. Written help is scarce, and the ticket system — your only means of contact — has serious issues with responsiveness.
In an industry where live chat and quick, in-depth answers have become the norm, RocketVPN has a lot of ground to cover.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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