We put these VPNs to the test to find out which is the best!
ProtonVPN only uses OpenVPN, which is great for security but doesn’t offer the same high speeds as other security protocols. That being said, the speed isn’t bad and videos generally stream without a problem, so you shouldn’t have any buffering issues.
NordVPN is consistently the fastest VPN we’ve tested. Thanks to their enormous network of servers, you’re always able to connect with a server located near you, which allows for a faster connection and ultra fast speeds.
| VPN Vendor |
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| Download speed Reduction | 19% (UK) | 42% (UK) |
| Upload speed Reduction | 17% (FRA) | 23% (FRA) |
| Ping time to google.com | 25ms | 333.63ms |
| Average time to connect (sec.) | 9ms | 11ms |
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| Visit Site | Visit Site |
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
NordVPN updates their network of servers so frequently that at times it’s hard to keep up. At last check they had over 4,400 servers in 60 countries. ProtonVPN has just 115 servers in 15 countries and servers you have access to depends on the package you choose.
| VPN Vendor |
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|---|---|---|
| Server Locations | 59 | 395 |
| Server Countries | 60 | 32 |
| IP Addresses | 2819 | 395 |
| Dynamic Server Switching | ||
| Visit Site | Visit Site |
The ratio of servers to countries is an important factor to look at when choosing a VPN. Only paying attention to location or number of servers can get you in trouble. More servers generally means faster speeds, but if VPN X has a few more servers than VPN Y but twice as many users, VPN X will typically have slower speeds. Ideally, you want a VPN that has a lot of servers in every location. This way you won’t have to worry that server/country that you want will be overburdened and running slow
NordVPN is the gold standard when it comes to customer support. You can always reach their knowledgeable support team through the 24/7 live chat feature. ProtonVPN doesn’t have the live chat option, but they do have a rather extensive FAQ section. There is also an email/ticket system that works, but it can take some time before you receive a response.
| VPN Vendor |
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|---|---|---|
| Email Response Time | 3 | 14 |
| 24/7 Support | ||
| Live Chat | ||
| Knowledge Base | ||
| Video Tutorials | ||
| Visit Site | Visit Site |
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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