The mobile VPN market is rapidly growing, yet full of almost identical apps. How can a provider switch things up and offer a VPN service that stands out?
ZeroVPN’s answer to this dilemma is an ultra-simple, reliable client — in other words, going back to the basics.
This VPN is currently Android-exclusive, offering a modest number of servers on three continents. It likes to advertise itself as a free service, but don’t be fooled — the network is severely limited unless you upgrade to the paid VIP package.
Still, ZeroVPN remains a cheap mobile solution for basic unblocking purposes — services like Facebook, WhatsApp, Pandora, and others can be accessed despite censorship efforts. Netflix or BBC iPlayer, however, won’t crack.
There are other benefits — ZeroVPN requires no registration, and has quicklaunch for specific apps. You won’t be getting much else, but at this price, it’s expected.
In short, this VPN doesn’t keep user logs, but it’s ambiguous on session data and third-party usage. This raises some eyebrows.
Overall, ZeroVPN is a solid little mobile app, but steer clear if you’re looking for zero-compromise privacy.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
ZeroVPN has servers in 9+ countries.
Many mobile-exclusive VPNs operate on a smaller scale, therefore treating some elements of the user experience as afterthoughts. Sadly, ZeroVPN is no exception.
Apart from the one-click Android app, there isn’t much attention to detail. ZeroVPN’s straightforward package doesn’t necessarily warrant excellent support, but we’d like to see better customer care in the future.
It definitely feels like ZeroVPN is more concerned with asking for good reviews than making users feel appreciated. You can contact the provider via email if you have a problem (or a suggestion), but there’s no guarantee when you’ll get an answer, if at all.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
Support WizCase: Help us guarantee honest and unbiased advice and share our site to support us.