WASEL Pro Reviews and Expert Opinion - November 2019

What do we look at?

WASEL Pro Overview

Though it sounds unattractive, looks unattractive, and is ridiculously expensive, WASEL Pro is a small provider from the Netherlands that’s actually packed with a bunch of interesting features aimed at Gulf users. WASEL Pro seems to understand how tough restrictions are in the MENA region, that’s why it centralizes its focus on delivering robust encryption techniques to get around geo-blocking and filtering systems in the Middle East without keeping logs. However, this strategy backfires when it comes to speed. This is one of the slowest VPNs around and we wouldn’t recommend it for streaming enthusiasts even though it can access a lot of streaming websites like Netflix, Hulu, BBC iPlayer, and VoIP apps. It’s more recommended for business users for its strong encryption and security features such as support for multiple protocols (OpenVPN, SSH, and L2TP/IPsec), kill switch, and DNS as well as IP leak protection. WASEL Pro VPN also has basic clients for all major platforms (Windows, Mac OS, iOS, Linux, and Android) and offers 6 simultaneous connections. The website is very poor, lacks luster, and is very confusing, but there’s a so-so F.A.Q section that explains how the service works on different devices. Live chat support is also available 24/7, but we had a lot of awkward moments with their team. For instance, one agent quit the chat without answering our question, but the second agent managed to answer our questions. As previously mentioned, prices are high, but there’s a 7-day money-back guarantee policy and a 5-hour trial. So, if you’re planning on going to the Middle East soon, put WASEL Pro VPN on your packing list.

Pros

  • Strong encryption and cross-platform support
  • 6 simultaneous connections
  • Wide range of payments methods including Bitcoin

Cons

  • Poor customer support
  • Very slow speeds

Important to know

Netherlands
2009
No
2
7 days guaranteed

Contact Details

[email protected]
www.WASELPro.com

Speed8.0

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers7.2

WASEL Pro VPN has 30 servers in 15 countries.

Server Locations

Australia
Canada
France
Germany
Hong Kong
India
Japan
Netherlands
Saudi Arabia
Singapore
South Korea
Sweden
Ukraine
United Kingdom
United States
See all supported locations...

User Experience8.4

It’s very easy to install WASEL Pro, nothing really stands out with the interface. It’s basic, neat and very simple. You may experience some connection drop outs every now and then, but you shouldn’t worry if you have the kill switch turned on. You can easily switch between servers and there’s also an option in which you let the app choose the best server for your location for a faster connection.

Support8.4

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing7.8

WASEL Pro offers the following plans

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