From its provision of a 24/7 world class support to a stealth VPN service, TorGuard is highly rated as one of the top VPNs in the market. In addition to a regular VPN service, TorGuard also provides a Business VPN with extra features. Its security features also go beyond what other premium VPNs typically offer by providing DNS leak and DDoS attack protection alongside a strong 256-AES encryption.
With headquarters located in the West Indies, users do not have to worry about recorded logs as they are not covered by US and EU privacy laws. Furthermore, 3000+ servers in about 56 countries means there’s one for every purpose.
If you’re looking to enjoy geographically restricted content like Netflix, Hulu, or the BBC iPlayer you’ll need to purchase a dedicated streaming IP in order to access the content.
All servers include unlimited VPN speed and bandwidth making TorGuard ideal for torrenting and streaming.
Finally, the 24/7 live chat support from TorGuard is pretty good for a VPN. Their responses are typically almost instant and straight to the point. Their support agents also provide very informative answers and redirect you to their email support team in the event of more technical enquiries. The main concern with TorGuard is that they do not offer a 30-day money back guarantee, although they offer a 7-day free trial.
TorGuard offers fast speeds which is very useful for streaming and torrenting. If you’re going to use TorGuard VPN stealth mode for absolute secrecy, you should be aware that your speed will be impacted. Streaming restricted content from YouTube using TorGuard is also seamless.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
Torguard VPN is really easy to install and setup. There’s really no need for any configurations if you’re just looking to connect right away. However, if you need servers from specific locations, you’ll have to select from the long list before connecting. Switching between servers is also really easy and straightforward from any platform.
The apps for Windows, Mac, iOS and Android are really intuitive even for beginners. Advanced users also have the option of making more technical configurations as required. Overall, the interface is really easy to navigate around.
TorGuard Anonymous VPN offers a 24/7 support channel with the aid of a live chat function. Support agents are typically very quick to respond and usually have a great deal of knowledge about their service and offerings. Some more technical queries are redirected to their email support team who usually respond within a day. Users can also submit support tickets from their website.
In addition, there are numerous support materials including tutorials and guides on how to set up TorGuard VPN on various platforms and also informative content.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
TorGuard is pricier than many other VPNs in the market. It however makes up for this with its feature rich service, thousands of servers, strong encryption and availability across platforms. The availability of a monthly, quarterly, semi-annual and annual plan also means users can pick the option that best suits their needs.
The main downsides to TorGuard’s pricing are the absence of a 30-day money back guarantee and an additional charge for VAT for people in the EU. It however offers users a 7-day free trial to have a feel of the service before buying and promises to refund payments if users are dissatisfied within this period.
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