Founded in 2011, SumRando is a security and privacy company located in privacy-friendly island of Mauritius to provide secure VPN, web proxy, messaging as well as storage cloud and file sharing services.
On the plus side, SumRando VPN uses 128-bit OpenVPN for encryption and they manage and run their own servers as well, however, they don’t have a kill switch to prevent any accidental risks. Their servers, though not many and speed is terrible, are well-spread across important locations. There’s also a free plan offered for light use limited to 1GB per month, so keep your eyes on the meter.
The customer support team can be reached by email and they usually respond within 24 hours. They’re very friendly and knowledgeable. Among other payment methods, SumRando accepts anonymous currencies such as Bitcoin.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
SumRando VPN has 13 servers in 7 countries and 1,500 IP addresses.
The SumRando software application for Windows is anything but user-friendly, attractive or intuitive. It’s primarily a small strip that give you colors when you’re connected or disconnected to the service: green for connection and black/yellow for disconnection. As for the rest of the application, it has very limited options and can be slow and lag sometime causing some problems with your systems and browsers which will take more time to load. On the bright side, there’s a kill switch and the application does indeed prevent DNS leakage.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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