Relakks VPN Reviews and Expert Opinion - November 2019

What do we look at?

Relakks VPN Overview

Relakks VPN takes its name rather too seriously resulting in a slackening, boring, and a naive VPN service. The Swedish provider has been in business since 2006 and still uses outdated technology to provide security and anonymity online, even though it claims to bring leading anonymizing VPN services in Europe.

To begin with, the website is very basic and doesn’t give out noteworthy information about Relakks VPN features nor does it have a privacy policy section which raises concerns. However, Sweden is known for its privacy-friendly laws and stand against internet surveillance and monitoring.

As for security, it couldn’t be more flimsy. Relakks VPN relies on 128-bit encryption and supports PPTP tunneling protocol only. Although it’s very fast, PPTP is old, trackable and crackable by ISPs. It’s completely unreliable in terms of security and privacy.

To make it even worse, Relakks VPN doesn’t disclose how many servers they have, but they’re located in Sweden. It’s doubtful whether you can use Relakks VPN to unblock geo-restricted websites outside Sweden. Also, we haven’t spotted any interesting features offered by the company except for their flexible P2P policy and HD streaming.

Customer support is also very “relakksed.” You can only contact the support team through an email, and you’d be as happy as a clam if you receive a response.

Pros

  • Based in Sweden
  • HD streaming and doesn’t restrict P2P
  • Public WiFi protection

Cons

  • Terrible website and uninformative
  • Only supports PPTP

Important to know

Sweden
2006
No
2

Contact Details

[email protected]
www.relakks.com

Speed8.0

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers6.9

Relakks VPN has servers in 1 country.

Server Locations

Sweden

User Experience8.4

A small and limited provider such as Relakks is hardly relaxing when it comes to installation and configuration on the very few operating systems it runs on making it less appealing even more unless you don’t have a problem with basic VPNs with manual configurations for PPTP.

If you navigate through the setup guides, you can download PDF tutorials to successfully configure Relakks VPN on the operating system of your choice. The process is lengthy, but if you follow the steps exactly as given, you shouldn’t have a problem with it.

Support8.4

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing7.8

Relakks VPN offers the following plans

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