OneVPN Reviews and Expert Opinion - November 2019

What do we look at?

OneVPN Overview

OneVPN is a newly born VPN provider that came out of Hong Kong in 2016. Even though it has been in the market for only 2 years, it had a definite beginning and skyrocketed its way up in the industry.

It started off with a very impressive network of servers expanding across the globe to ensure the complete anonymity of its users’ online identity and giving the ability to bypass any geo-blocked content. This network is secured with a 256-bit encryption. OneVPN supports OpenVPN, L2TP, and PPTP VPN security protocols. It also supports Cisco OpenConnect (CSTP) protocol which is a SSL/TLS-based VPN protocol.

There are numerous other features that come with OpenVPN, including a kill switch, NAT firewall, DNS leak protection, malware protection, and several others.

The privacy policy implemented by OneVPN states that it doesn’t keep any logs of its users’ online activity. It does, however, keep some information required to maintain the users’ accounts. Don’t worry, this information is not enough to give away the users’ online identity.

The areas that would need improvement, when it comes to OneVPN, would be to have a more responsive customer support communication channel and to improve its knowledge base. If these points are adjusted, then maybe it won’t be considered a bit pricey.

Pros

  • NAT Firewall
  • 7-day free trial for Android users
  • Up to 3 simultaneous connections

Cons

  • Expensive given its limited features
  • Limited Knowledgebase

Important to know

Hong Kong
2016
No
3
7 days guaranteed

Contact Details

[email protected]
www.onevpn.com

Speed8.8

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers8.2

OneVPN has 390+ servers in 59 countries.

Server Locations

Australia
Austria
Belgium
Bolivia
Brazil
Bulgaria
Cambodia
Canada
Chile
China
Colombia
Costa Rica
Czech Republic
Denmark
Egypt
See all supported locations...

User Experience8.4

The signing up process of OneVPN is as easy and straightforward as most of the high-end VPN providers. Just create credentials and choose a payment method. You know the drill. If you need a detailed guide, this can be easily found on the website along with many other guides related to manual configurations and installing and using apps for the different platforms supported.

Once you’re all set up with the account, just download the app and let the automatic installation process take its path. The interface of OneVPN app doesn’t require any high tech knowledge for anyone to be able to navigate through it and use it.

Even the fine-tuning of configurations such as port forwarding is just controlled by a simple click. Cheers to OneVPN for its user-friendly app.

Support8.4

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing7.8

OneVPN offers the following plans

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