Borderless VPN is a newcomer with some price and performance issues that it needs to overcome before becoming a worthwhile option. As a smaller Norway-based company, Borderless earns okay ratings from users. They operate out of just 8 countries with 12 servers and only 12 IP addresses. They do have a strict no-logging policy, which is ideal, but they lack some of the functionality and speed of the bigger boys in this arena. They accept all major credit cards, and perhaps more importantly for anonymous VPN users, they also accept cryptos like Litecoin and Bitcoin. As a newcomer, it is one of the faster-growing companies, so one hopes they can scale down their pricing and shore up some of their user experience issues to make them more competitive.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
Borderless VPN has 8 servers in 12 countries and 12 IP addresses/locations.
Customer support is average at best, as ticket responses can take 24 hours, which seems like an eternity for VPN users hoping for the speed of better companies. We like that fact that you can connect up to 5 devices simultaneously, but overall performance is lacking. The software interface is simple to the point of being disappointingly dull.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
Support WizCase: Help us guarantee honest and unbiased advice and share our site to support us.