What do we look at?

ActiVPN Overview October 2020

If you’re in a hurry, here’s the bottom line — You can get more servers globally, better VPN features, and 24/7 customer support with Surfshark for the same price or less. So why bother reading on?!

ActiVPN is widely popular for providing a very efficient VPN service with decent server speeds. With 59 servers spread out across 32 countries, this VPN provider also offers unlimited bandwidth and unrestricted speed to users. Since its launch in 2011, ActiVPN has steadily continued to grow to become one of the most trusted VPNs in the market for speed, security and reliability.

With apps for Windows, MacOS, Android and iOS, you can benefit from ActiVPN from any device. These apps are pretty easy to install and require no special configurations before use. ActiVPN also has three plans from a monthly plan to a two-year plan which are all reasonably priced.

Drawbacks of using ActiVPN include its limited customer support that can take up to two days to respond to enquiries and also its logging policy. ActiVPN keeps partial usage logs which may not be ideal for any user concerned about total anonymity. However, ActiVPN is consistently reliable when it comes to bypassing geo-blocks from top content providers worldwide including Netflix and BBC.

Important to know


Contact Details


Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.


ActiVPN has 59 servers in 32 countries.

Server Locations

Costa Rica
Czech Republic
Hong Kong
See all supported locations...

User Experience8.6

From launching the website to downloading and installing any of its multi-platform apps, using ActiVPN is is pretty straightforward. The apps are very user-friendly and easy to navigate around. Servers witching is also easy from within the iOS app. If you need to manually select or switch between VPN protocols, this can be seamlessly carried out from within the the ActiVPN apps.

The main area that dampens users’ experience with ActiVPN is the support. Their customer support requires some improvement in response times to enable them keep up with other aspects of the VPN service and improve their overall reliability.

Before you make a final decision, we highly recommend you check out some alternative VPNs which may offer better features and prices.


How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.


ActiVPN offers the following plans

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