StreamVia is first and foremost a VPN for unblocking online TV and streams — and it’s a master of its craft.
Any borders between you and your favorite content are likely to disappear with StreamVia. Sought-after services like Netflix, Hulu, and BBC’s iPlayer can be accessed globally, and with ease. This VPN is also one of the few to put extra effort in support for Kodi libraries.
A signature feature of this provider is the SmartStream DNS — while not part of the actual VPN, this proxy tool included with each of the three available plans and offers even better unblocking. Just make sure it works in your country (check here).
Back to the VPN — it truly is a powerhouse when it comes to accessibility, but the tradeoff is a problematic jurisdiction and, by extension, compromised privacy. See, StreamVia is based in the UK, and is thus obliged to log your IP address (and other sensitive info) for up to 3 years. Ouch.
The bottom line? If you’re considering StreamVia, make sure you have your priorities straight. It’s on par with the best when it comes to swiftly eliminating geoblocks, but you’ll have to settle for a lesser degree of protection.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
StreamVia definitely relies more on its knowledge base than active customer support when it comes to helping users.
The setup/help/news all-in-one section is chock-full of useful info, and StreamVia has somehow managed to organize it in an intuitive manner. Here’s where you’ll find your guides — and you’ll need them, as manual configuration is your only option.
Unfortunately, there is no live chat. The ticket system, while elaborate, could be a tad more responsive. You can direct your questions to support or sales staff, depending on the topic.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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