SmartHide VPN Reviews and Expert Opinion - November 2019

What do we look at?

SmartHide VPN Overview

SmartHide VPN allows safe, secure encryption and guaranteed online privacy. This VPN bypasses geo-restrictions and unblocks websites. If you want to protect your online anonymity, you can try SmartHide as they offer secure 2048-bit encryption.

They feature port forwarding and allow P2P file sharing, making it a good choice for torrent lovers.

Some features that you may like about SmartHide are unlimited downloads, ability to penetrate most corporate firewalls, automatic reconnection, and automatic server change. So if you want to unblock websites from your office, SmartHide can help you out.

They have an extensive knowledge base to help you find answers to most questions. However, if you can’t find an answer there, you can always contact their support team.

They have a 7-day free trial offer and a 30-day money back guarantee that makes it a safe deal. You can begin with the trial and then decide to pay if you like their services. And even after the payment, if you feel the services have declined in quality, you can get a full refund within a month.

They accept several payment methods including credit cards, PayPal, and bank transfer. They do not support cryptocurrencies, which can be an issue for privacy-conscious users.

Coming to their global connectivity, they have a very small network of servers in just 6 countries covering just 10-shared IPs. That’s really small, considering what some other companies offer for the same price.

Another limitation is that the VPN supports L2TP and PPTP protocols. It does not provide support for the OpenVPN protocol. Since OpenVPN is the most secure, this can be a letdown for privacy-conscious users.

Pros

  • 2048-bit secure encryption
  • 7-day free trial
  • P2P allowed

Cons

  • Small network
  • OpenVPN not supported

Important to know

United States
2004
No
1

Contact Details

[email protected]
www.smarthide.com

Speed7.0

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers7.1

This VPN has servers in 6 countries and 10 IPs.

Server Locations

France
Germany
Netherlands
Singapore
United Kingdom
United States

User Experience8.4

SmartHide VPN is compatible with Windows, Mac, iOS, and Android devices. They have apps for Windows and Mac but if you want to install it on iOS or Android, you’ll have to manually configure it. This might take a couple of extra minutes but they have helpful instructions and screenshots on their website.

Their slick software for Windows and Mac comes in full and portable versions. The latter version can be connected through a USB and used on the move. The software is easy to use and offers features like auto reconnect, auto connect, and automatic server change.

It can take about 2-5 minutes in installation, depending on your device. The speeds are decent and while it’s not exactly great for HD video streaming, you can access the web in a regular way.

Support8.4

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing7.8

SmartHide VPN offers the following plans

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