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SecretsLine VPN Overview October 2020

SecretsLine is a VPN services provider whose details don’t match up. While their contact page clearly shows they are based in London, UK, their privacy policy states that they’re based in Panama. With that level of mismatch, it’s easy to be skeptical about their no-logging policy.

If you’re comfortable with the fact that they might be based in the UK, there are many good things about this VPN.

They support OpenVPN with AES 256-bit encryption. That’s practically unhackable so you can relax about any possible hacking attacks with this VPN.

SecretsLine can be installed on most major platforms including Windows, Mac, Android, and Linux. Unfortunately, it cannot be configured on iOS devices.

With unlimited speeds and data download, you can use their services as much as you want. They have two plans, Premium and Double. The Double plan is more expensive and covers double VPN service. This means your traffic will be encrypted twice for extra protection.

However double encryption servers are only in 18 countries. If you want to access their complete network of 38 countries, their Premium and Onion plan is what you should go for.

Their prices are pretty low. Also, they have a 7-day money back guarantee so if you feel that their services aren’t what exactly they promised; you can get your money back.

Since SecretsLine supports P2P connections, you can download as many movies, shows, and games as you want. Their customer support team can be reached by email, Skype, Telegram, ICQ, Jabber, and phone. That’s a lot of channels!

Important to know

United Kingdom
15 days guaranteed

Contact Details

[email protected]


Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.


SecretsLine VPN has 43 servers in 38 countries.

Server Locations

Hong Kong
Isle of Man
See all supported locations...

User Experience8.4

SecretsLine has apps for Windows, Mac, and Android devices. You can download Windows and Mac apps from their website. The Android app can be downloaded from the Google Play store.

They also have support for manual configuration for OpenVPN on Windows, Mac, Android, iOS, and Linux.
The apps are easy to install, and the entire process will take about 2-3 minutes. If you want to try manual configuration, it will take about 5 minutes. Once configured, the VPN is really easy to use.

The customer support is pretty open and available on a number of platforms. You can reach them by email, Skype, Telegram, ICQ, Jabber, and phone.


How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.


SecretsLine VPN offers the following plans

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