If you’re looking for cheap, basic VPN protection wrapped in a pretty package, Safer Web might be up your alley. But beware of the privacy concerns.
Based in the US, this VPN exposes you as much as it makes you anonymous. While Safer Web supports a wide array of protocols and 256-bit encryption, it also keeps user logs (including your IP address) and other sensitive info.
So, while you may be shielded from outside snoopers and other troublesome individuals, the risk of Safer Web handing over your stuff to higher powers is definitely there — and since they’re subject to gag orders, you may not even get to hear about it.
That said, if you’re simply looking for a way to unblock restricted content, Safer Web’s affordable-yet-potent package will hook you up with great speeds and abundant server choice.
There’s always the matter of opportunity cost, however. Would you be willing to have your anonymity fully at the mercy of your provider, when there are so many alternatives that won’t present you with such a dilemma? That depends on how much you’re willing to trust Safer Web — if you want our advice, never make compromises with your privacy.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
Safer Web offers a traditional user experience for a VPN in its price range — meaning you’ll rejoice if you’re on Windows but you’ll have trouble on other platforms.
Even then, Windows users may not appreciate the custom client. It’s been known to suffer from connectivity/uptime issues in the past, and while Safer Web has made great strides in optimizing the app, there still is room for improvement. Our major gripe is the registry clogs — they’re a pain to remove, but we shouldn’t be experiencing them in the first place.
So, manual configurations may be the best option across the board. Fortunately, Safer Web provides great setup tutorials for all of the platforms it supports. If you want personal assistance, live chat and tickets are available.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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