RA4W VPN is a relatively unknown provider from the US that’s been in business since 2013. On the surface, RA4W VPN strikes as a professional, well-rounded provider and impresses with a sleek and beautifully designed website gilded with elegant web animations, offers reasonable prices and high speeds, accepts anonymous payments such as Bitcoin, and can access a number of geo-restricted channels and websites. However, the more you go through it, the more disappointed you get.
First of all, RA4W doesn’t keep logs, but its location is a terrible one for any privacy-concerned user. The US is notorious for its data retention laws and online surveillance and the company is forced to give out its user data upon request from law enforcement.
In addition, RA4W VPN uses strong AES 256-bit encryption and supports OpenVPN (very secure), but it would’ve been perfect if they reinforced their security with kill switch and DNS and IP leak protection.
Compatibility is another story with RA4W VPN. Yes, it’s compatible with all major operating systems like Windows, iOS, Android, Linux, and Mac OS, but it only provides a native software client for Windows only and it’s null and void of features.
To be completely fair, we had a good experience with their customer support team and despite its many flaws, RA4W is more of a light walking shoe kind of VPN. It’s ideal for very casual use to access geo-blocked content, but we wouldn’t recommend it for advanced VPN users.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
Tragic is the word that perfectly describes our experience with RA4W VPN’s software client for Windows. At first glance, the app’s interface looks messy and crammed showing its poor and amateurish design. RA4W’s Windows app doesn’t have a definitive setting. You don’t have option to make your own configurations or even switch between TCP and UDP for OpenVPN. The only thing you can do is to select the server you want to connect to from the available server list according to your subscription plan. Other than that, don’t waste your time and save yourself the trouble.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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