Proxy Server offers a decent but limited VPN service.
If you’ve used this provider’s free proxy before, you may feel it’s time for an upgrade from the speed caps and limited locations. Proxy Server Pro is a significant step up with its global server network, fast connections, and actual VPN functionality.
That’s right — Proxy Server Pro is a VPN, and its encryption is pretty good, too. You can go for either speed or security by switching between AES-128 and AES-256. OpenVPN configurations are possible as well, making it possible to install Proxy Server on other platforms than Windows and Mac, which are supported with native clients.
There are some issues, though. First off, Proxy Server keeps a great deal of logs — so privacy is out the window.
Then, there’s the jurisdiction: as a US-based company, Proxy Server has to comply with data retention laws, subpoenas, and gag orders. The bottom line? Information about you may end up in the government’s hands.
Is this VPN worth it? That depends on how much you value your privacy. Proxy Server Pro has a lot going for it, but the security risks put a serious dent in this VPN’s appeal.
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
Proxy Server Pro creates an atmosphere of attention and care towards customer experience, but it falls short in a couple of areas.
Beginners will feel at ease with this VPN, thanks to the neat, straightforward clients (Windows and Mac only). There are plenty of mini-tutorials available as well.
If you want Proxy Server on other devices, the OpenVPN guides will help you set things up manually. However, you’ll need to contact customer support for the configuration files.
This brings us to the main drawback: the support itself. It looks good on paper, but the live chat isn’t really available, with replies taking several hours on average. In our opinion, such a system is redundant, especially in the presence of email support.
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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