PrivatePackets.io Reviews and Expert Opinion - November 2019

What do we look at?

PrivatePackets.io Overview

PrivatePackets.io helps you secure your connection by encrypting your traffic and hiding your IP. They support a variety of protocols including L2TP/IPSec, SSTP, and OpenVPN. No matter what level of protection you’re looking for, you’ll find it at PrivatePackets.io.

Their service runs on all major platforms including Windows, Mac, iOS, and Android. When you visit their website, the one thing that might catch your attention is their pricing. They offer their services starting at $3, which is pretty cheap.

PrivatePackers.io is not really your regular VPN that you install on your system and use to connect to a server. It actually helps you set up your own virtual private server. This is done with the help of Digital Ocean, a cloud services provider.

So, with PriatePackers.io, you basically rent resources on a server managed by Digital Ocean. What you get is a closed environment that behaves as if you have a complete physical server. You can install an operating system and use it like you would use a physical server.

The best part of their service is that you can connect unlimited devices simultaneously with one connection. This means that you can share your connection with as many people you want – it’s your own server after all!

While the services are super cheap, there are no refunds available. But since you’ll spend very little, it’s a risk that can be easily managed.

While this all sounds great, the one problem with this service is that it’s based in Florida, US. Since the US is among the Five Eye countries, the anonymity of your connection primarily lies with the VPN provider.

Pros

  • Available on all major platforms
  • OpenVPN supported
  • Allows you to set up your own server

Cons

  • No refunds
  • Located in the US

Important to know

United States
Yes

Contact Details

[email protected]
www.privatepackets.io

Speed7.1

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers7.1

PrivatePackets.io VPN has servers in 7 countries.

Server Locations

Canada
Germany
India
Netherlands
Singapore
United Kingdom
United States

User Experience8.4

PrivatePackets.io can be configured on Windows, Mac, Apple, Android, and SoftEther client. There are no inbuilt apps, so you’ll have to configure it manually. There are helpful instructions and screenshots on the website to help you out.

The installation takes about 5 minutes. Once you’ve installed the VPN, you can directly connect to it and start using the VPN within a few seconds.

The speeds are good, and the fact that you can add as many devices to it makes it a super cheap deal.

There is a detailed FAQ section on their website, and if you need any help from the customer service department, you can email them. They are also available on Twitter.

Support8.4

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing7.8

PrivatePackets.io offers the following plans

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