Speed | 7.4 / 10 |
Servers | 7.2 / 10 |
User Experience | 7.2 / 10 |
Support | 7.2 / 10 |
Pricing | 6.6 / 10 |
PerfectVPN Review 2024: Before You Buy, Is It Worth It?
PerfectVPN Overview
“2024 UPDATE! Unfortunately PerfectVPN is no longer available. Why not check out our list of the best VPNs in 2024 or find out more about our top recommendation, ExpressVPN.”
Editors' Note: ExpressVPN and this site are in the same ownership group.
While PerfectVPN is a decent VPN, you can get better quality VPNs at an affordable price. Surfshark, for example, offers premium VPN features for a super low monthly fee — so you don’t have to settle for less.
PerfectVPN offers online anonymity and comes in four flexible plans, Static, Dedicated, Unlimited, and Dynamic. If you want access to all their locations and unlimited bandwidth, you should go for the unlimited plan.
PerfectVPN supports many protocol choices including PPTP, L2TP, and OpenVPN. If you want complete protection, you should go for OpenVPN, which is the safest VPN protocol.
The encryption can go up to 128-bit, depending on your security and speed requirements. While high encryption standards and OpenVPN will make you more secure, they will have a negative impact on your speed.
For most plans, there’s a cap of 30GB bandwidth per month. Since 30GB isn’t much, it’s best to get their unlimited plan. They have a one-hour free trial, and you’ll need to contact them for it.
While the website claims a 7-day money back guarantee, the refund policy clearly states that the refund request should be made within 4 days. Also, the refund will be processed only if the VPN doesn’t work at all. So, if you’re unhappy with the speeds or other connection issues, there’s nothing much you can do about it.
This VPN is compatible with Windows, Mac, iOS, and Android devices. You’ll need to configure it manually, but they have screenshots to help with the installation.
They have more than 80 IPs in 23 countries, which makes it a fairly decent sized network. While they have the Netflix logo on their home page that might make you feel they can unblock Netflix, they actually can’t. So, if you want a VPN for Netflix, this one isn’t it.
Speed
- 7.4 / 10Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
Servers
- 7.2 / 10PerfectVPN has servers in 23 countries and 80 IPs.
Server Locations
User Experience
- 7.2 / 10PerfectVPN is compatible with Windows, Mac, iOS, and Android devices. While they don’t have any apps, it can be manually configured for the different protocols.
The installation can take about 5-7 minutes, and there are helpful screenshots on the website that will guide you through each step of installation. It can be used on only one device at a time. For multiple devices, you can set it up on your router.
Speeds are decent, and customer support team is available through their ticketing system, and they reply within 1-2 business days. Overall, it’s a decent VPN that offers average speeds and okay-ish customer support.
Before you make a final decision, we highly recommend you check out some alternative VPNs which may offer better features and prices.
Support
- 7.2 / 10How We Test Customer Support and Why Should You Care
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.