Hideway VPN Reviews and Expert Opinion - November 2019

What do we look at?

Hideway VPN Overview

Hideway VPN protects user anonymity and offers online security. They don’t just encrypt all web traffic of their users but also assign uncensored DNS server names making it easier to access blocked content.

They offer a free plan that will help you try their services for 0.1GB of data. That’s not much, to say the least. You can hardly open a couple of web pages and test their speeds and ease of use. Once the trial is over, you’ll need to subscribe to their paid plans.

Their paid plans are also pretty limited. They don’t have monthly or yearly accounts with unlimited data download. You can subscribe to a certain amount of data and pay for it. The smallest plan is 10GB, and the biggest is 150GB data. If you’re a heavy user and consume over 100GB per month, this VPN is going to be very expensive for you.

They have an Anonymous order option that will ask you nothing but your email address. However, with this option, your payment methods will be limited.

Their privacy policy states that they don’t keep logs of any user-specific data, so it’s a pretty safe deal. However, it doesn’t offer feature-rich services like the top VPN providers.

They support OpenVPN, which is the strongest VPN protocol. If you’re looking for complete anonymity, make sure you connect using OpenVPN only. Hideway VPN can be installed on Windows, Mac, iOS, and Linux devices.

There are no apps, but you can use third-party open-source software or manual configuration to use this VPN. One major limitation of this VPN is that they have servers in just one country – Austria. This really limits your choices when you want to hide online.

Pros

  • Support for OpenVPN
  • Can be installed on most major platforms

Cons

  • Expensive
  • Tiny network

Important to know

Germany
2000
Yes
1

Contact Details

[email protected]
www.hideway.eu

Speed7.3

Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers6.9

Hideway VPN has servers in 1 country.

Server Locations

Austria

User Experience8.4

Hideway VPN doesn’t offer inbuilt apps, which makes things a bit difficult. However, you can use third-party apps or manual configuration for installation.

For Windows, you can use the OpenVPN GUI. There are detailed instructions on the website to help you out. For your Mac computer, you can use Tunnelblick software and install OpenVPN.

For Linux and iOS, you can install the OpenVPN software and configure the software with the files provided by Hideway.

The installation process takes about 5-7 minutes. The speeds are not especially impressive, and there is no live chat option. You can contact the customer support through their email and phone. The support isn’t very active, and you might have to wait for a day or two to receive their reply.

Support8.4

How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Pricing7.8

Hideway VPN offers the following plans

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